Costco Corporate Office & Headquarters

I have been purchasing American Swiss Cheese Slices from Costco for several years now. However, recently I discovered you are not carrying the product anymore. What happened? Why not let the consumer know ahead of time when a product is no longer available? I shop at the Huntsville, AL Costco store.

I will be moving from Huntsville, AL to the Daytona Beach, FL area this year. However, I discovered the closest Costco is Altamonte Springs, FL. Are you ever going to build a Costco in Daytona Beach? They are in dire need of a Costco and I'm sure it would be very successful if you were to place one there. I just don't understand why there isn't one there already. Walmart just doesn't cut it for me.

What's the deal with the smaller Clorox bottles? I'm not buying the idea that 'it's more concentrated'....what do they take us for? Idiots? Bleach is a bleach is a bleach. To me it's just another 'stealth inflation' tactic to TRY and fool the public. I used to own a pool and purchased my bleach from them at a much lower price than Clorox is now. I guess I'll go back to the pool store and purchase my bleach from them.

Costco has the most handicapped spots, over a dozen at our smaller Costco. But only two in-store motorized carts for the disabled? People who are elderly, people whose disability doesn't show (like arthritis), people with broken legs all need to shop and like Costco. Costco needs to supply enough motorized carts for at least half the population of the parking spots for disabled persons. Do we need a petition started? A public relations campaign?

I have been a Costco member since you were Price Club, yes, forever. I have never used your pharmacy until recently. My new insurance would not cover two of my prescriptions so I went to Costco Pharmacy. I was beyond thrilled. One prescription was lower then my co pay at Walgreens, and the other was $100 less then Walgreens and even less then Canada. I have emailed many friends and will never go to another pharmacy. Thank you, thank you. Wish I had tried you before after all of these years being a member. Trish

Can we trust that Clorox (& Costco) is telling us the truth? The Costco 3-Pack of Clorox Bleach has always been 182 oz per jug. Recently the jugs have been reduced to 121 oz ea for roughly the same price. The marketing ploy is that reduced size is more concentrated and thus equal to the 182 oz in terms of # of uses and effectiveness. Really? Really Clorox Brand? Really? Possible but no way to find out.

: ) The nicest cashier always!!Lisa

Dear Costco, For me and my family is a pleasure to be your customers for more than ten years. And we are always satisfied. I am the cardholder and We usually pay with my wife cash or with her checkbook. We didn't have any problems till today, when the cashier refused to take my wife's check. Sorry,... but in this moment I felt myself discriminated. I couldn't say anything, I can not talk after the larynjectomee. I just let fall my card. Today you lost two customers. Sincerely: Alexander and Luchia

I really beg of you to stay out of the gun debate. You will surely lose customers. I will continue to support companies that remain neutral on political issues. I have stopped giving my money to businesses that insult me by telling me what is right and wrong for me and my family. I don't care what your private views are, but keep it out of your business. I beg you !!!

I want Costco shoppers, as well as your sea food buyer, to be aware that Atlantic salmon originating from British Columbia, Canada, as well as Norway, may have tested positive for 3 viruses which are deadly to wild Pacific salmon (which migrate past the open net sea pens containing these Atlantic salmon). The risks to humans from consuming these fish are not known, although the ingestion of other viruses has sickened people in the past. In addition, the rinsing of these infected fish may spread the viruses through the sewers. I don't think it is wise of Costco to continue to import farmed Atlantic salmon from British Columbia until they are proven disease free, which is certainly not currently the case. Purchasing farmed Atlantic salmon allows these sea pens to continue to operate and release these deadly viruses into the sea which infect and kill wild Pacific salmon, as well as puts your health at risk. For your safety and the safety of wild Pacific salmon, DO NOT PURCHASE ATLANTIC SALMON.

The Costco in Union, NJ do not have handicap parking that is convenient for those of us who are disable. The parking is around the building, a much further walk. Also getting help with heavy items seems to be an inconvenient to the employees.Its not a priority to them, so they will take their time getting to you or just forget about you. I've been there 3 times and only successfully gotten my pruduct, the other two times I was forgotten about. There are a lot of employee walking around doing what I'm not sure. I usually go to other Costco because they seem to be better at assistanting/help me.

i have been getting my perscriptions filled at costco on richmond dr in houston because iam on disability and dont have any insurance or medicare untill 2/2014 because of the 2 year wait for medicare to start for disability and the price of my medications at costco are the only place that i can afford .But the last few times i have been there they say they are out of my medications and wont let me drop off my perscriptions saying i need to check back the next day but they told me they have medications delivered everyday so why cant they keep my perscriptions and fill them when they get the delivery?Isnt that what the drop off window at the pharmacy is for? to drop off your perscriptions.dosent make sense to me and when i ask they get really rude there should really be something done about this problem .people like me that are on disibility cant afford to keep driving back everyday to be told they still dont have the medication. they use to keep my perscriptions and fill them the next day.has anyone elese had this problem at this store and is there anything we can do about it . let me know

Carlene, employee at Costco, pompano and sample rd., she's an exceptional lady, who goes above and beyond, she always seems to get it right, a determined problem-solver, and always with a smile. I try to seek her out because she's such a joy and a great resentation of your company, I recommend her for corporate.

I think opening a Costco in Colorado at E470/I70 area would be very beneficial. It's a fast growing area and lots of travelers in that area. Please consider this for a future store area.

My concern involves the selling of Monsanto's Roundup. Last year I filed a complaint with corporate office asking the company not to sell this stuff, listed my reasoning and explained how toxic the product was for the environment, food products, animal and human health. Of course, I never received a reply and now wonder if whoever read that e-mail just tossed it in the trash. Roundup is not a safe product. People who buy it do so because of that dumb little ad where there's a weed and one squirt of Roundup gets rid of it...such a eyecatching ad. They don't care what's in it, how it affects everything and the long-term impact of that poison. There's all kinds of scientific data out there on this product and none of it is positive. Costco always says" it respects and takes care of its members and shareholders." I wonder about the impact of this statement. If your research department did its research properly, the company wouldn't be endangering the safety of the environment. Shame on you, Costco!!!!!

The fruit from Costco if frequently of sub par or worse. It is not so much the looks of the fruit as the taste. It is virtually impossible to get good oranges at Costco. They are *almost always* dry and without sweetness. It makes me wonder whether you test or try the product before you sent it to the stores? It is extremely annoying to spend time purchasing oranges and then to have to take them back because they are not eatable. I suggest you allow customers to taste the fruit before purchase to spare the annoyance of getting bad fruit and not waste mine and your employees time with returns. Thanks, Lars Jensen Reno, NV

I have noticed that the halal chicken is not available at all locations. I wanted to request the halal organic coleman chicken at the Beaverton, OR location and Tigard, OR. There is a huge market for halal products here as it doesn't have too many dedicated stores. only two big stores and the quality of their meat is questionable. We trust Costco and its products. And I am sure it would fly off the shelves. Best regards, Nadia

I purchased a Dell Laptop from Costco and completed the set up successfully the first night. In less than 24 hrs after my purchase, it was not functioning. Called the Costco Concierge Services for free technical support. The young man was extremely rude during the entire call. He walked me through several options with no avail. He then connected me to Dell Support. The Concierge kept trying to release the call to Dell but insisted that I schedule a follow up phone appt. with him for a set time which I was not available for. We finally settled on a time and he never called. Dell eventually successfully fixed the problem a few days later, they were polite and professional. I really like the Dell product however I believe the service provided through the Costco Concierge was clearly unprofessional and not helpful!!!!

I have been member for costco since I was 18 years old. When the manager asked to check my ID, the cashier just snatches the debit card from my hands, when I told him I didnt have my ID. Then he just throws it back. I forgot my costco card, and needed to find my friend with my card. When I asked for 1 day pass, they were rude. Then it resulted into the above. The cashier name is Arthur S. at Pentagon City Costco 22202

I went to the Costco in Kennewick Wa with my wife and parents. When it came time to pay the lady made a comment that the card holder would be the only that could pay. Fine I under stand but the lady didn't need to be so rude about it! So when my wife calls to let a manager know about the service she gets the 3 rd degree and not an sorry for the poor customer service. Contemplating leavening my member ship.