BJ's Restaurant Corporate Office | Headquarters Contact Phone Number & Address

Mark bowman

3/1/12

Anaheim Hills BJ's has by far the worst service out of any restaurant I have ever been too. I went into the Anaheim hills location on 2/29/2012 with a friend of mine and we sat and watched all the employees stand around a table in the back of the restaurant telling jokes to the manager as she sat on her laptop and laughed with all her co workers. We waited 15 minutes for our waters that we had to ask for, we waited 30 minutes for an emplyee to take our order after dropping off our menus, we waited 20 minutes after finishing our food till we had to ask for our check, then we waited another 30 minutes for them to pick up our check after dropping off our reciept. To be honest, I blame the manager who was standing across the street when we first arrived looking at a car accident that had happened at the intersection. My reciept number is 100077 if anyone from the corporate office would like to look up our order and the time we were there to verify (10:00pm - 11:30pm). I will never be back to your establishment. This is the second time I have received terrible service, but at least the first time the restaurant was slightly busy.

Gilbert M. Suniga

1/27/12

To Whom It Concerns,
I was at the BJ's restaurant at Sand Creek in Brentwood for Veterans Day. After recieving our food, your manager, Gwen Hellier greeted me to thank me for my service during the Viet Nam war and said my meal was free. She was so gracious she brought tears to my eyes as no has ever said a word of gratitude since my military departure,but to be cursed and spat upon. You have a gem in Gwen, and I thank you and your business for recognizing all veterans
Sincerely.
Gilbert M. Suniga

Carol

1/9/12

I wanted to arrange for a birthday party with 12 people and called 3 weeks in advacne and offered to put down a 200.00 deposit. I was told that they would only accept a reservation at 5:30 since Thursday was "such" a busy night.
Of course with everyone working until 5:00 and having to drive etc, there was no way that would work. I was told "Sorry" and hung up on.
Very poor customer service from valuable "customers" and we won't be going there again, although it had always been one of my favorites.

Jason Bowbeer

12/27/11

I went to BJ's in Laguna Hills, Ca. I have been vegetarian for almost 13 years. I ordered a pizza with olives and white onions. They brought me olives with tiny bits of bacon that were hard to see. I ate most of it without realizing. I got a headache from the food. And, when I found out what was in it and complained, the manager only replaced my food and wiped it from the bill. I said, "that's not enough...how about a gift card?" So he gives me a $10 gift card. That was a slap in the face to me...that won't even pay for another meal. Dave & Busters messed up not even close to as bad, and gave us like $200 back in food and game cards. BJ's is horrible.

Dominic

12/16/11

I visited BJs for happy hour at the Chula Vista location. WOW! what a deal $1 off beers and $2 off appetizers. I get cheaper beer and appetizers at the corner bar everyday. I went for a date. The food was okay (nothing special) and atmosphere was average. She is a huge football fan so I thought BJs would be the right place. NOT SO Much. The waitress gave our table away to another waiter after ignoring us. Luckily the waiter she gave us to was very outgoing and helped to break the tension of a date. Collin was great, too bad he works at BJs. I might go again, but if he is gone. I'll stick to my corner bar.

Lori B	11/2/11
Cupertino BJ's charged me for someone else's drinks later that evening. I didn't get any satisfaction from the managers who seemed to blame me!

Leticia Morales

11/2/11

I give 5 star rating on food but have a complaint re the DAM SLIPPERY FLOORS

i was at the Downey, CA location and slipped due to the floor maybe having too much wax IDK but ive been to several bjs restaurants and all the floors are slippery as hell

you would think that the bartender or the hostess upfront(well there should have been a hostess greeting u but there was not) would ck and see if i was ok or maybe contact the manger but no one did. i was embarrased got up quickly went to my table and requested to speak to a manager...ive complained earlier that day upon arriving because i almost slipped walking in and heading to the restroom that these floor is a liability waiting to happen snd sure enough later that night i slipped

If anyone has fallen or complained about the floors as much as i do contact me lettyjbj@gmail.com
maybe we can do a pettion to have the dam floors replaced. i would hate for someone to get seriously injured. Im in pain but i'll live

Jerrod	9/12/11
This used to be one of my favorite places in Modesto to eat. Now I won't ever go there again. I got a pizza and there was no sauce on it. I got another one and it was soaked in sauce and soggy. I called and talked to a manager and said they would call me back, I never got a return call nor will I be returning there again.

nikki	8/2/11
i worked at bjs in nj an their are a lot of things that happen behind the scenes that people never get to see an the management do their best to hide even telling people that if they say anything they will be fired bjs workers are treated like crap they need to have someone go under cover to see whats going on their

Carol Bogart

6/29/11

"Hello!

My name is Carol, and I have come to BJ's restaurant to let you know about a HUGE world-wide event we are building at www.onesinalifetime.com.
And we want you to be part of it!
On November 11 of this year, at 11:11:11 the time and the date are all "1" (11:11:11 on 11/11/11).
We have begun a party to celebrate that moment, and to recognize in that moment that, like the time and the date, we are all "1" in our humanity.
We are contacting you, and as many other restaurants and businesses as we possibly can,
to offer you participation in the global event that we are organizing coincident with this years Veterans Day on 11/11/11.
As this particular date is unique in our history since the signing of the Armistice (not just the 11th hour of the 11th day of the 11th month, but also this time, the 11th year) we have formulated and are now introducing to the world the concept of recognizing on that uniquely numbered date, and at 11:11:11, that like that time and date, we are all 1 in our humanity. This is not a numerology-driven event, but simply something that began as a fun idea to recognize the time and date as a ONES in a lifetime event.
When connected to the annual celebration of our Veterans the event has taken on a much deeper meaning.
We would ask that you let us know what plans your restaurant has for that date, and If you would plan anything even MORE unique than usual to recognize this particular Veterans Day as a ONES in a lifetime event.
We will be featuring promotion of Veterans Day events around this world of ours, and would be honored if you would engage with us to help magnify this date. We do have sponsors who are registering with us and want you to join in.
I would love to hear back from ANYONE who would like more information, and am excited to make new friends all over this world. I am looking forward to meeting YOU. And we are looking forward to you and your friends joining us in this world-wide party.
A member of our team of enthused participants will work with you to formulate and promote your event, and we look forward to hearing back from you at your earliest convenience… The 1 party you do NOT want to miss."

You can see more about our event as it develops at www.onesinalifetime.com

See you there!

THANKS !!!

Kate	5/27/11
Worst restaurant .this restaurant in Austin do not take big parties . Manager is not train . What kind of restaurant is this. Should be fast food .

JIM SMITH	5/28/11
THEY HAVE BAD SERVICE AT BJS THE ONE IN DOWNEY... AND I HEARD PEOPLE WHO WORK THERE SPIT ON THE FOOD!... THATS NOT NICE!...

Annette Young

5/13/11

My husband is very disappointed that BJ's discontinued the delicious meat loaf entree in all their restaurants!! He was told by the Temple, Texas restaurant that corporate decided to discontinue the meat loaf entree because it wasn't popular. However, the Temple restaurant said it was one of their mist popular entrees. What a shame!!! My husband said he will not eat at BJ's again. Can't Corporate keep the meat loaf dish on the menu - especially if it sells well at certain restaurants. It seems like they are making a huge mistake. Give me the recipe - I'll fix it at home!!!!

jeff mikell

1/28/11

I've enjoyed BJ's. However, I was arranging a going a military going away for a friend tommorrow in the roseville, ca restarant. I wanted to play a "clean" 2 minute song on a accustic guitar for that going away. To be curtiouse, I thought I would call ahead to make sure it was ok with the restarunt. They told me, "no". I was blown out of my socks that a restatunt that portraied a "fun" atmostphere would say no to I still love BJ's. I just think a little diffrently now. Please send any corespondance to jmikell870@aol.com or (209)489-0645.