Wyndham Hotels and Resorts Corporate Office & Headquarters

My wife is Michelle Kroff an employee of yours who has not received her pay. She hasn't been receiving her pay on time ever since she has started working for your company, and so this is just one of many times she has not received her pay in a timely manner. Sincerely, Robert Kroff Michelle's husband

We checked in for a week at your Super 8 El Cajon, 588 North Mollison Ave, El Cajon California. When we requested a blanket for our 8 month old child, we were told the hotel did not have blankets! The attitude of the front desk person was utter indifference and was he became annoyed because I was disrupting his viewing of Monday night football. The condition of this Super 8 is simply deplorable. The bathroom fixtures do not work properly and are not properly affixed to the wall. There are people staying here that have moved their furniture outside their room and are play loud music. This Super 8 has refused to refund our money. When checking-in, we were told the hotel's credit card machine was not working, as a consequence we had to pay cash. Insult to injury, we called your customer service telephone number and were told their was nothing they could do and that someone would get back to us next week and then hung-up the telephone. As I am certain you will agree, this kind of treatment insures one thing, the loss of our business and any associated future business of any kind for the Wyndham franchise. Cordially, Robert B (619) 339 3003

We have children in Asheville NC and have stayed at the Ramada on 275 Smokey Park Highway for many years, even when it was under another franchise. We were in Asheville for grandaughters wedding over the Sept. 4th, 2010 weekend. Every year when we stay at the Ramada things are worse than the previous year. This year hot tub which was closed for repairs during our last stay in 2009 was covered with a tarp and closed. Our room had no hairdryer, the iron did not work, and when I tried the ironing board the top was separated from the legs. I had to place it on the bed to iron. The coffee maker had coffee packets however there was not a coffee pot. Same as last year. Bathroon no heat lamp and generally dirty room. The maids do not undrestand or speak English. We spoke to Jessica Green who gave us her card. She could not have been more disinterested in serving the guests. We will not be staying at the Ramada on our next stay. The public area was also dirty. Itlooks as if this facility is closing down. Helen, Jim, Paxson Waicunas 44 Tolland Ave. #10 Stafford Springs Ct. 06076 860-684-7777 Cell 860-490-4754

My brother and his wife (Greg & Beth Reveles) along with another couple (John & Marie Babel) are in the midst of a vacation at your Wyndham St Maarten Sapphire Beach Resort and just phoned me to relay his concern over the treatment they are receiving and the condition of the environment in which they are staying. The couple with whom they are vacationing, John & Marie Babel, are time-share owners there to celebrate their 10th honeymoon. To say they are having a challenging stay in your facility is an understatement. The staff is adversarial and extremely unaccommodating. The card keys to their doors do not work, the AC does not work, and they are in DIRE need of toilet paper and have not been able to get any from the staff for days. Your facility was likened to less than what one would expect at a Motel 6 or similar. They are staying in rooms 262 and 270. CAN SOMEONE PLEASE HELP THEM? Sara Reveles Pellegrini 22877 Ashton Woods Drive Brambleton, VA 20148 (h) 703-327-1687 (m) 703-786-7212