Tires Plus Total Car Care Corporate Office & Headquarters

I just submitted a complaint regarding sabotage to my cv joint boot that was maliciously cut. please contact me at 3055103115 store location 15907 pines blvd, pembroke pines fla 33027

I bought two sets of tires at Tires Plus and noticed a very definitely lack of attention after the sale. They want to sell, sell, sell, but they don't want to deliver the services I have already paid for (lifetime alignment, rotations)... they always say, "oh, no, you don't need an alignment, but you DO need this and this and this." I finally told the guy, "I am THROUGH with Tires Plus. I will NEVER come here again." They then brought my car out to me and guess what? When I went to the car dealer for service a couple of days later, I needed a repair for a problem that was right by one of the tires ... and it looked to me like it could have been CAUSED by Tires Plus. No thanks ... I'll definitely take my business elsewhere. I don't trust these folks, and I plan to spread the word at every opportunity.

I went to Tires Plus last October (2010) paid 880.00 to have a rack and pinion fixed less than 11 months later it was busted again. Under warrenty they were supposed to fix it. They replaced the part and charged me labor!(258.00) It was their mess up! I got my car back it was out of alignment and the power steering was rough. Then the power steering fluid just poured out! They acted like it was my fault! Yea like a 26 yr old WOMAN is going to crawl under her car a rip a line out that they didnt fix properly in the first place! What a joke! I dont see how anyone would ever take their vehicle to be fixed at the Maysville, Kentucky location! Beware they will screw you!

Worst place I have ever went to both in jacksonville fl and Orlando both places ruined 2 of my cars. I brought them one back and they said I can get money back on top of not putting oil in my truck , I could go on but there's just so much worste ever I recommend not using tires plusi for suervice

Third time for alignment. Took to another shop after the third try for Tires Plus. The other shop aligned correctly. Drives 100% better now. The alignment that Tires Plus did was not done right(loose parts etc..) Will never go back to "Tires Losers". If you have any sense you will stay also!!!

Tires plus ,, Independence Mo . I had my 2002 Malibu towed to this location , because it would not start. I agreed to have my engine analysis . They called me to say that they got in it and it started. I asked if they did the analysis ? They said they did . I asked well what did it find ? They said I needed a starter . I said no the starter is fine. The starter would cost $446.48 I said no to that and my starter is still working fine. However they charged me $74.51 for an analysis I don't beleive I Got. I think I paid $74.51 because the car just started,They could of said bring it back if it acts up again -NO CHARGE // Cause they really didn't do anything.

I just wanted to let you know that I have been in touch with Nick from the Coral Springs Store about the complaint I had registered with you and he has handled it in the most efficient way. I was very pleased with his response and he did it in such a timely manner.

I had work done at Tires Plus on Lantana and 441 in Palm Beach Florida on July 22, 2011. My tennis racquet was stolen from my trunk. Vinnie the manager will not give me any satisifaction. I spent over $500 on work to my 2 cars. I expect a check for $125 from him to purchase a new tennis racquet. Please tell Vinnie to replace my tennis racquet. I don't want to threaten. But if he does not, I will let everyone know in my sub-division Valencia Shores, you cannot trust tires plus to not steal from your car. I just want to replace my tennis racquet. 561 704 6622

Went to the Tires Plus in Gainesville yesterday for a simple oil change. I had an appointment, so they took my car right away. After while, I got up to look and see if they were done. My car was just sitting, witht he hood down. I walked around to the bay area and asked one of the guys if my car was done. He stated he didn't know, as another guy was working on it. I asked where the other guy was and he said he had taken another car on a test drive. I let it be known that I was not happy that I was waiting while my car was apparently finished and just sitting there. The guy I spoke with, went over, checked the oil in my car and broght the paperwork and keys to the office and slammed them in the in box on the wall. There was no at the desk, so I wanted another 10 minutes and then called the office number. Aaron answered from somwewhere in the shop and I requested could someone please come into the office so I could pay and leave. At this time, another customer had arrived to pick up his vehicle and was just waiting also. Aaron came in, I signed, I paid. No one ever said: have a good day, thanks for your business, nothing! I'll never come back here and will tell everyone I know. Maybe because I was female? Who knows? But very poor customer service. And this age and time, I would think the business would be overly nice to get business. Like I said, I'll never go back.

THE TIRES PLUS IN LEESBURG, FL REALLY SUCKS AND DOES NOT ADMITT TO FAULT. THE MANAGER THERE NAMED JERMEY WHAT A COMPLETE "RETARD," HE IS JUST AS DUMB AS THE PEOPLE THAT WORK FOR HIM, MANAGER IS NOT A TITLE HE SHOULD HAVE.YOU CAN REALLY TELL SOMEONE WHO WENT TO COLLEGE VS. SOMEONE WHO DID NOT. I HAVE BEEN GETTING MY OIL CHANGED THERE FOR THE PAST 2YRS WITHOUT A PROBLEM, AND AS SOON AS I HAD ONE WITH MY OIL LEAKING THE FIRST THING HE SAYS O WE DID NOT DO THAT, WHAT A BUNCH OF BULLSHIT. IT TOOK THEM FOREVER TO EVEN FIX THE PROBLEM AND GUESS WHAT????? THE PROBLEM IS STILL NOT FIXED, MY CAR IS STILL LEAKING OIL AND THE ASSHOLE HAD THE NERVE TO SAY IT WAS LEAKING OTHER FLUIDS. NEWS FLASH JERMEY YOU CAN TELL THE DIFFERENCE BETWEEN AN OIL LEAK AND A TRANSMISSION LEAK.WITH THAT BEING SAID I WOULD NOT RECOMMENED THEM TO MY WORST ENEMY ON A GOOD DAY!!!!!

We are an emergency medical service with 20 trucks and a full time mechanic. We are always in need of repairs, spending many thousands of dollars monthly in preventive maintenance,tires, repairs. Our "regular" mechanic and garages are unavailable weekends, so opened a Tires Plus account, as they are within a mile of our location and open weekends. Their store personnel are friendly and helpful - however - Corporate requires some marketing and customer care lessons! In being advised by Tires Plus to open an account, we did so. However - after approval and in atttempting to pick up a truck after tire installation, we were advised we had to pay then - they don't charge to accounts! In contacting Corporate to understand the need to open an account (other than TO GATHER PERSONAL INFORMATION?!)- they could not help and referred us to their credit company handling payments! DOES THAT CREDIT COMPANY / division PAY TIRES PLUS TO SIGN UP ACCOUNTS? There we were advised they do not offer "business accounts" - only personal ones and we had to pay as we go! That information should have been made clear when account was opened, as we were lead to believe we opened a business/corporate account, allowing "car dealer" rates. Disgruntled, we paid on site, and determined internally not to use Tires Plus unless in an emergency that could not wait until Monday! THEN - AFTER PAYING ON SITE AT PICK UP (less than the credit limit was apporved for!) - we THEN RECEIVED A STATEMENT TO PAY WHAT WE ALREADY HAD TO PAY ON SITE! GET IT TOGETHER TIRES PLUS - YOU JUST LOST A 20 VEHICLE REPETITIVE COPRORATE ACCOUNT REQUIRING DAILY REPAIRS!... what good was opening an account??? It would be interesting to learn if TIRES PLUS SELLS PERSONAL ACCOUNT INFORMATION AND TO WHOM?!

I'm currently sending this message while I'm waiting for a oil change at your East Lake Street location in Minneapolis Mn, I had a 10am appointment and before my care was even taking into the garage it was 10:20, I hope i can get a discount of some kind before i leave because my time is valuable

I will be reporting the fact that you have a mechanic working at your Spring Hill, FL Office that has lost his drivers license due to sveral DUI's, (REVOKED) The mechanic is required to drive other people's vehicles and should be legal to do so! If not, then the customers should be made aware that his license has been revoked. This office is aware of the fact that his license is revoked and schedule him off work whenever an inspection of the shop is done. This has been going on for years and it is about time someone does something to correct this.

Im trying to get ahold of someone to explain to me @ my husband why his paycheck is being garnished.no one has e mail me back and it has been over 2 weeks...my husband works in the Okeechobee Fl store.. we have not received any information on why this is being done. if someone would write me back at dbingo7168@yahoo.com i would appreciate it.

While chatting with the Tires Plus 'mechanic' as he is installing 4 new tires on my car, I regretably asked him where he's from. He told me to guess and I did. He got offended by the countries of my choosing and snapped. He started yelling at me and disrespecting me. To make a long story short, I eventually had enough and returned the favor. It turned in to a 5 min yelling match. I decided to have my old tires reinstalled and get out of there. In the mean time, the store manager along with the other employees had there heads down, as if they didn't want any thing to do with the crazy mechanic. I then demanded someone else reinstall the old tires. The crazy mechanic said "I'm gonna get you" multiple times. These people have my personal information so I got worried. As I was leaving, the maniac said it again, this time telling me to "suck his ...". So I called the cops. They did nothing, and now I'm not sure if this guy is going to show up on my front door. Joe Weigand is the manager that did nothing, and Bobby is the crazy mechanic. This happened in 2530 W Commercial Blvd tamarac, Fl. Stay away from them.

I used to be a Tires Plus Customer. My wife and I had had work done their and were satisfied until one day my wife in for an oil change at the Rockville Md, Gude ave store. She called me up to tell me that they were using a blow torch on her car. Turned out they had stripped lug nuts. In the process of replacing the 2 lug nuts. the mechanic must have been frustarted and turned the wheel hub to access the lug nuts. Being a mechanic myself I know that this is a big no no, as this will cause the steering wheel to spin fast. spining the steering wheel this fast will almost always guarantee breaking the clockspring mechanism,which is the contact point between the steering wheel and vehicle. It broke. They refused to take responsibility for thiws,and offered us 2 free oil changes...whoopie. Not only that but I decided to do the oil changes myself after that and found other lug nuts stripped. So my wife was driving around with stripped out lug nuts and a disabled air bag system. The other day I decided to give Tires plus another chance. I needed tires and we had a Tires Plus card we called the number on the back of the card and the automated system told us we had a 2000.00 dollar limit. I was making a trip north the next day where it had just snowed 8+ inches. I made an appointment and got the the tires put on. When I went to check out I was told that the card is invalid because it hadn't been used in a while(duh..look what you did to my wifes car) I had no other form of payment with me and was told the car would not be released. I dont know about other states, but in Maryland a shop has absolutely no right or jurorsdiction to withhold your property. They ended up putting my old tires back on which are worn below safety standards. This is also illegal in Maryland. They could have billed me. W have always paid them on time in the past. Considering the damage and safety violations they left my wifes car with last time you would think that they would have been glad to do this. This is a company that has no regard for the safety of consumers. They will be hearing from my attorny.

Here's the scoop on Tires Plus nationwide...given the number of complaints seen here, once you understand backshop hiring procedures it all falls into place. Examine local police records at the local courthouse and you'll find a hugh number of Tires Plus employees have criminal records, and annotations in "bad actors" files. Many are washouts from vocational-technical courses, ex-cons, and those just "hiding out." Turnover is extremely high since most employees are merely floaters waiting for the next good thing to come along. Now really, do you want people like that working on your vehicle? Avoid Tires Plus at ALL costs...nationwide.

Went to Tires Plus in Boca Raton ,Florida 2 weeks ago due to a small oil leak.I was told that the engine had oil all over the place and they would clean it and asked me to bring my vechile back in 2 weeks.(cleaning $79) I brought my Mitsubishi back after 2 weeks and Iwas told that my repair cost would be $2100 due to Head Gasket. I was also adviced that if I won't take care of it asap my started would be effected too(they replaced it for $700 few months ago) Being a woman and nothaving knowledge on cars Icalled my brother and explained to him what was going on. I did not have any other symptons on my car such as overheating ,smell,bad oil etc. My brother adviced me that Head Gaskets will not go until yopu have close to 200 000 miles on your vechicle-I have 68 000! I took my car to Mitsubishi Dealership and the repair cost turned out to be $450 for 2 small leakin valves! I have been their customer for a long time and now will tell my friens about them and their scamms. A neighbour of mine told me that she had a minor problem with her car and she was told she needed new front brakes..Tires Plus had got her new prakes 2 months prior! One day later 3 customers left. Imagine-Ialmost sold my well maintened suv for $3000 because these people!

An employee name Mr Fuller from Stafford Tires Plus location came from his work site flying thru the intersection on Jan 22, Saturday afternoon after 5pm due to speeding, swerved, missed a Toyota SUV which he almost hit (which was the witness) tried to gain control of his car but doing so slammed into my 97 Cadillac my son was driving. M. Fuller’s car on the right side slammed into the left bumper below the headlight of my Cadillac. From this incident there were no tickets issued because the vehicles were moved and the Private from the Stafford Sheriff’s department said it was a non-reportable incident and did not even take the witness statement. In my presence and my son he clearly made this statement “hey man I’m sorry,” and my son’s response was “its ok man, stuff happens. The witness told me the story and it was not my son’s fault! M. Fuller’s insurance company is Geico and they did not want to pay the claim because technically it look like my son hit him and according to the witness he did not and she stated she saw the entire incident even with the eyewitness statement the claim was not taken care of, so this leaves me to believe that the Tires Plus hires employees who drive like idiots but have the right to work with customers vehicles replacing their tires. If the employee speeds thru shopping centers to get to the main highway then maybe he speeds thru his work working on vehicles. I am going to file a complaint about the Tires Plus employee because he lied to his insurance company and my insurance company to make it look like my son was at fault I am going to take the time to blog about the employee that work at your Tires Plus location because this was his fault. I don’t think I want an employee of your Tires Plus working on my vehicle and I will not recommend going to tires plus to anyone or to do work on anyone else’s vehicle. My insurance company State Farm paid his claim because he changed his story but I am going to speak to my Agent on Monday, Feb 14 and send the entire report to my claims department in Charlottesville, VA.

An employee name Matthew Fuller from Stafford Tires Plus, 2830 Jefferson Davis Hwy, Stafford, VA location came from his work site flying thru the intersection on Jan 22, Saturday afternoon after 5pm due to speeding, swerved, missed a Toyota SUV which he almost hit (which was the witness) tried to gain control of his car but doing so slammed into my 97 Cadillac my son was driving. Matthew Fuller’s car on the right side slammed into the left bumper below the headlight of my Cadillac. From this incident there were no tickets issued because the vehicles were moved and the Private from the Stafford Sheriff’s department said it was a non-reportable incident and did not even take the witness statement. In my presence and my son Singleton Taylor he clearly made this statement “hey man I’m sorry,” and my son’s response was “its ok man, stuff happens. The witness told me the story and it was not my son’s fault! Matthew Fuller’s insurance company is Geico and they did not want to pay the claim because technically it look like my son hit him and according to the witness he did not and she stated she saw the entire incident even with the eyewitness statement the claim was not taken care of, so this leaves me to believe that the Tires Plus hires employees who drive like idiots but have the right to work with customers vehicles replacing their tires. If the employee speeds thru shopping centers to get to the main highway then maybe he speeds thru his work working on vehicles. I am going to file a complaint about the Tires Plus employee because he lied to his insurance company and my insurance company to make it look like my son was at fault I am going to take the time to blog about the employee that work at your Tires Plus location because this was his fault. I don’t think I want an employee of your Tires Plus working on my vehicle and I will not recommend going to tires plus to anyone or to do work on anyone else’s vehicle. My insurance company State Farm paid his claim because he changed his story but I am going to speak to my Agent on Monday, Feb 14 and send the entire report to my claims department in Charlottesville, VA. Sincerely,