My Snuggie Store Corporate Office & Headquarters

I ordered a snuggie over three weeks ago and have not gotten any news on where it is nor can I find an email address to get any insight on the missing snuggie I ordered. If it were possible I would give no stars to this corporation, the only reason I'm giving it one is because I am forced to.

I'm curious about why the snuggie is open in the back and doesn't wrap around your body like a blanket. Is it made for people in the hospital because the back is open on there gowns. I bought myself a HELLO KITTY snuggie for Christmas and trying to figure out how it's a blanket when half my body is not covered.