Mr. Goodcents Corporate Office & Headquarters

I went to the Mr. Goodcents on rainbow. The customer service from the little ladies dressing my sub and ringing me up was amazing. As I was dining in I noticed one lady (bigger white women) reach over and grab some vegetables with her bare hands and eat them. Not only did she do that but she also was talking on her phone. I found that to also be a little unprofessional I'm truly disgusted. How often does she do that? Since I seen that I will never return to that Goodcents location. Thanks for your

Hats off to Manager Andrew Fisher. We had a fax machine malfunction. He recieved a blank piece of paper, but was still able to track down my phone number and resolve the issue. Most people would have just threw the fax away and went on with their business. This is the kind of person I would want working in my business. I feel as if he went above and beyond to take care of his customers. Thank you Andrew!

Was at the 27th street store today and was over charged and they also forgot my chips, went back to the store and the gal acted like I was bothering her. Never going back and telling as many people as I can.

I've decided to take my business to another competetor. For the last 2 years I've eaten enough subs to have 6 free full subs from the 21 st. Street Goodcents in Topeka, Kansas. However when I ask for cheese and brocoli soup they never have any. The only thing they do have is excuses." It's not on the truck, the manager forgot to order it, etc". Bla,bla, bla! Enough with the excuses, if you can't keep it, then take it off the menu.

Really like Mr. Goodcents sandwiches. My husband/I stopped at the competition for a long time and decided to try Mr. G's subs. Really good for a change, but sure wish you would also carry the sweer red onions along with the white to give customer that choice. Thanks

i dont like the mr.goodcents here in grandview, mo because i worked there and my boss kept sexually harassing me and the proceeded to change my schedule all the time and he was just a poor boss in general and he did not only sexually harassed me but he sexually harassed another employee and she decided to quit, he was breaking at least 3 federal laws and i think that he should be fired and a new owner should be placed in that store

I visited a Mr. Goodcents on Barry Road in Kansas City, MO. There was a very difficult customer ahead of me giving one of the employees a hard time. He was asked to put onions on the sub then told to pick off most of them. This continued thru the entire sub making process. The young employee continue to remain calm and polite. I was very impressed with his professionalism. He didn't have a name badge on but was tall with brown/red hair and a big smile. He also make a good sub sandwich. Thanks Mr. Goodcents, you are still our favorite sub sandwich, we love your new soda machine. Congrats to the employee for remaining polite and not throwing the sub over the counter - I believe I would have!

Hello. My fiancee's hometown, Belleville KS, recently got a Goodcents. We are there all the time and were wondering why you won't let them get a fun new coke machine? You know, the ones with like 100 sodas in them? It would really go over well for the town and the people of the town if they could get one. It is one of the only businesses that the town has and it is always packed with people. I know they might not do as much business as some of your other stores, but it still impacts the community just as much, or more. So, if you could consider letting them get a one of the new fangled soda machines, I, they, and the whole town would be very appreciative. Merry Christmas.

We ordered food from Mr Goodcentsat this location: 100 N 1st Street, Lincoln, Ne. They assured us our order could be paid with two forms of payment, debit card and cash. When we received delivery of our food, they indicated they had used just the debit card for payment. The debit card did not have enough money on it for the full amount of the order which was $13.99. We did however, go ahead and give them a tip of $2.00. We were told they would cover any bank charges that may result from overdrafting the account. Later, we found out the bank transferred money from the savings account to cover the cost and a $10.00 fee was charged for doing so. I called the location and spoke with Ande Graterol, the manager on duty, she was not empathetic to our concern, rememberd the transaction was to be made in two forms of payment, but, the new associate on duty failed to do it correctly. She does not feel they are responsible for the error and refused to reimburse us for the $10.00 service charge from the bank. She was extremely uncooperative and I asked for the corporate phone number. I know it does not sound like much, but, when we were told they would do the payment this way, we expected it to be done correctly. Because an associate was new is not an excuse. Since this was an unusual transaction for a new employee you would think the manager would have taken the time to show the new associate how to do it correctly.. I asked her why she did not oversee this, she said she was busy with other problems in the store. I think this should be looked at if for no other reason than this was poor customer service. I asked her if customer loyalty meant anything to her or Mr. Goodcents and she stated only that they were not responsible foe the error, when they clearly were. We will no longer be patrons of Mr. Goodcents for the fact the error was made and we were told we would be compensated for it, and the uncaring way in which my complaint was handled by the manger on duty. If you would like to contact me, my email address is: dholmes9999@yahoo.com. Thank you.

I am VERY disappointed to see Mr Goodcent's continuing to advertise 5 dollar foot long sandwiches when the price has been raised to 5.49. This is FALSE ADVERTISING and I am encouraging everyone at my company and my friends on Facebook who frequent this business to boycott them due to this situation. For this reason I am rating this company at 1 star. Debra Barry