Coastal-FMC Corporate Office & Headquarters

The term mobility is beocming too vague and the conversion too broad. You open with Businesses are going mobile. Only I am stuck in front of my desk, in my home office But many would consider a home worker a mobile worker. FMC used to describe a wifi to PBX hand-off suitable only for corridor warriors and typically requiring a SIP client on the mobile device, but your definition represents a cellular to PBX hand-off. But even with this more modern FMC definition, what are the required features of a smart phone client? There seems to be significant variation among the vendors access to call routing? Feature control? a single call log? Seamless outbound dialing or transmit a request to be called? visual voice mail? VoIP or cell minutes? Presence/IM? Video?I think the hype risk comes from the broad terminology every vendor supports mobility but such wide feature disparity increases the opportunity for solutions to fall into the hype category. Smart phones are changing expectations and capabilities quickly, but good o'l wi-fi and DECT should not be ignored. Both of these technologies can be extended to the home as well. Getting the call to the right person isn't the challenge. Call Forwarding (to a home or cell phone) has been around for a very long time. The real challenge in the near term will be collaboration tools which are finally catching up. Broadband networks, remote workers, social networks, smart phones all that and more were not so common just a few years ago. These new collaboration tools their effectiveness at neutralizing the limitations of mobility will ultimately determine the success of organizational mobility initiatives. This is why mobility is too broad, devices, locations, 3G/4G, FMC, HR policies, collaboration a lot to consider and an enterprise strategy needs to be equally as broad for success. Dave Michelspindropsoup.com

Hi Dave, We agree with most of your statements. Certainly, the topic of enestprire mobility comprises many different topics. Here at Frost & Sullivan we cover different enestprire mobility topics as well, such as VoWLAN single-mode devices, DECT handsets, enestprire mobile collaboration apps, tablets, and enestprire FMC solutions. For this particular study, we decided to limit our scope to fixed-mobile convergence (FMC) solutions offered by participants such as PBX vendors, independent FMC vendors, handset manufacturers and service providers. Although the study forecasts the overall world shipments of enestprire smartphone units with an FMC solution, specific emphasis has been placed on premises-based FMC solutions that require a premises-based hardware or software gateway/router/server/switch to deliver call control and PBX features (e.g. single-number reach, single voicemail, corporate directory access, etc.), as well as, in some cases, other advanced functionalities such as mobile and corporate IM/presence, conferencing, unified messaging, and dual-mode voice call handoff (manual or automatic) between networks. We also explicitly decided to exclude from our revenue analysis:-Smartphone handset revenue.- Revenues of carrier-based enestprire FMC solutions (hosted FMC solutions coming from mobile carriers such as Sprint and T-Mobile or independent FMC vendors such as Telepo and OnRelay).- Premises-based FMC solutions that only offer dual-mode roaming functionalities and do not link the corporate PBX to extend PBX features.- New mobile collaborative apps. that offer meeting capabilities (e.g. WebEx), messaging features or other UC&C capabilities, but do not support FMC extension or corporate voice.- FMC solutions that are deployed with feature mobile phones, rather than smartphones.- Desktop softphones, VoWLAN single-mode devices, DECT devices, or WLAN network infrastructure.Again, many of these topics are covered in other Frost & Sullivan studies.To sum up, we are only looking at BOTH basic first-level PBX to mobile extensions and advanced second-level premises-based FMC solutions those that would go beyond the PBX connection to also offer mobile UC features and network roaming capabilities. The common denominator of both solutions is the connectivity to the coporate PBX.

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