Work N Gear Corporate Office | Headquarters Contact Phone Number & Address

Chris Earling

12/14/11

I bought a pair of Rocky MudSox steel toe boots from the store in Joliet Illinois mall for $125. These are waterproof, but any water over the heal and your socks are soaked! I tried 3 times to go back to store and see the manager and he is never in, bankers hours I guess, def not Work n Gear hours. The clerk said she can not even exchange them because I wore them.... UH hello I only wore them twice, I was back in store less then two weeks to exchange and your telling me that I spent $125 on gear that is suppose to LAST for the working guy for nothing, I am stuck with boots that I wore twice and defective! I passed emails and had wife facebook all the people in the work force NOT to buy a thing from this store or online if, once you buy it your stuck with it no warranties!

Annoyed

10/1/11

Went to the store in Clifton, NJ only to find all the prices on the tags were covered over with a higher price!! I don't see how you can justify raising the price up on something that comes you to prepriced. $14 scurbs now have a sticker that says $18. Needless to say I walked out, if you want to charge way more then you are suppose to, at least have the brains to remove the old ticket and put on a new one. Don't shop here, the store is dirty. Also since they did not have a pair of size 8 work boots that my husband was wanting to try, they said he should buy a size 9????

manager always MIA.

1/24/11

The watertown store is a joke! All the employees are incompetent and can only sell and take your money. But when it comes to a return or exchange, you get the run around and the manager never seems to be there and he is the only one who can do a return or exchange. I only use this place if i absolutely have too in a bind. I will drive to NH or Maine to make a purchase from now on. DON'T BUY FROM THIS COMPANY.

Tracy Ferullo	10/29/10
I am very disappointed in the company. I ordered work pants for my husband. I ordered the wrong size. I sent the pants back with a receipt and it has taken the comapny more than two and half week to credit back. When I called the customer service office they were not informative or helpful. I would not recommend anyone purchase off of the work and gear website.

Unhappy

4/16/10

Do not order from this company. They Lie!!!! I ordered shoes from this company and had to exchange them for a smaller size. Weeks went by calling the company. They stated the item was shipped. Still waiting. The shoes were discontinued. They didn't have the decency to let me know this, just kept me waiting. They did refund my money but snuck it back into my account because they were too cowardly to call and let me know. Bad business.

almost ripped off

9/18/10

They use the ol' "bait and switch" method.....the price on the signs above the clothing is not the same as on the actual tag. I had to get a complete refund after they rang me up for twice what the sign said. They lied to me about why the sign are up there...saying they shoulda been facing the other way. A total lie. The sign was connected to the rack that had the coat on it I was gonna buy.

Liars.