222 Reviews For Weight Watchers Headquarters & Corporate Office

Minus 5 Stars extremely poor to the point of Ripping off people I purchased the ActiveLink monitor and upon opening the box I found out there is an additional monthly $5.00 fee. I never activated the Activelink and returned to the WeightWatchers store and asked to return the ActiveLink where they advised me I would have to go to Phillips Consumer Lifestyles to return the Activelink. I called Phillips and spoke with Gracie who told me they do not make refunds. Then I called WeightWatchers Corporate Spoke with Mikah (Cust Service) No Help, then he connected me with his supervisor Dani, who gave me the canned response that she could not help me and I asked to speak with someone who could make a decision, needles to say she was not able to do this, I asked for a name of this important person and she was not able to do this either and then I asked her for a snail mail address and name and she told me there was no name or address.

I Plan to post this on every sight I can until I get my money back. I tried to sign up for Weight Watchers online and it charged my credit card six times. The Customer Service Agents that I've encountered have been extremely rude and Ill-Equipped to handle this issue. All that is required is that they fax a statment to my CC company stating that this was an error. I was lied to the first time I called Weight Watchers when the agent told me they had faxed the form to my CC company. The second time I called I was told that agent had to fax the form to WW corporate office who would then wait 1-2 days ands fax to my CC Company. I called the WW Corporate office and just recieved a recording prompting me to leave a voicemail message. Really? Can I please have my money back? And Can you please have your IT department fix your website? This is obviously an issue because there is a question listed on this subject in your FAQ's section. Do I smell a class-action Lawsuit or....

The program is good. Communication with anyone except the people at the meeting sites (if you can guess when they will be there) is very carefully protected by WW corporate office. I tried for one hour to talk to a human being, any human being. The following people were "either on another line or away from their desk" Ann, Regina, Stephanie, Robin, Cheryl Callan, Katy Huber and everyone at the 800-651-600 was busy with the increased calls from their "New(?) Points Plus program. The rep I finally reached (Rose) was nice and tried to be helpful,but she was unable to give me a phone number for my meeting site. They have evidently changed meeting times as I discovered when I found the doors locked when I tried to attend a regularly scheduled meeting last week. I don't want to drive in rush hour traffic to attend a meeting that may, or may not be happening. I want to talk to Mr. Kirchoff. Anyone see that happening?

I think that it is crazy to pay Jessica Simpson 4 million dollars to be a spokesperson for Weight Watchers..If she is going to sign up for it she should pay like everyone else. I joined Weight Watchers 2-11-12 and as of today have lost 52lbs. I would praise weight watchers for alot less than what she's getting paid to do. USE EVERYDAY PEOPLE..

Weight Watchers is an excellent program in that it is well put together. Corporate, however, seems to be totally unresponsive. You did the research for the program and then top it off with poor customer service. How unfortunate. You could be the whole package! I do want a monthly pass. I am willing to give you my money! I do not want to pay with a credit or debit card. I am fine with you deducting from my checking account but your PayPal system won't do that. I therefore, do not get etools. I pay the same as your other members and get less because I do not conform to your choice of payment. I get it that you can continue to deduct if I don't go and it is up to me to stop the deduction but you can do that with PayPal deductions from my checking account. Not a great way to treat us. I called your call center and was told, "you can talk to my supervisor if that will make you happy." That won't make me happy but thanks for being sassy. I give your program 5 stars. I give your customer service 0 stars.

I have been a Weight Watcher member and fan since the mid to late '80's. There was a period of time that I was not in attendance. However, I rejoined some 10 or more years ago. Yesterday, I decided to register for WW online. It did not take me long to realize that I made a mistake!! While perusing the program online, I realized that it would not meet my needs. I wanted to go back to the procedure I always followed. I went online for a refund. I paid nearly $56 for the 3 month program. My refund was $7.95. For one day they took nearly $50..!!!! I called customer service and was told that because there was no registration fee, I was charged. Nice Trick Weight Watchers!!!! Nice going!! I am sure it is buried in all of that disclosure gobble gook that most people just sign and go on to the next step!!! Nice going!!! I will NOT return to Weight Watchers!!!! I am done. And from what I am reading in the business papers, your membership is in steep decline!! This certainly does not help. For one day!!!!You take that kind of money??!!!! Enjoy it.!!!! I do not expect any contact from you...nor restitution. And the $50 will not drive me to the poor house. But, your corporate policy is slightly less than lying and thievery!! Bye!!!!

This must be a touchy subject for Weight Watchers, I have written repeatedly about the fairness of the contests, every person who pays to weigh in at Weight Watchers is considered a member, yet only those that apply for the monthly pass or do the program online are eligble for the contests, this just is not fair, I chose to pay weekly and for that I am penalized. Get with it Weight Watchers, no matter how I choose to pay I should get access to the online tools, afterall you are taking my money every week, without question!!!!

I think the first and last image of the first group of four are your strongest here. The first bscuaee of the play on color with the fog and the trees in the bottom of the frame. The image of the opera singer doesn't really do too much for me. It seems as though you caught him in between expressions and being so close to him with the curtain being so much of the frame, makes it sort of claustrophobic. The image of the football game is really interesting too. I love the way all the people in frame are posing.

Okay I have written before and it fails to show up here, my pet peeve with the weight watchers program is that you do not get to utilize the E-Tools unless you do the online program or have the monthly pass, this is TOTALLY UNFAIR to the members who pay weekly at the meetings, we are still weight watcher members, or are we just a way to line the pockets..it seems to be the latter, because we choose to pay weekly we get penalized and are unable to particpate in the contests, and now the gadget for totalling points for you, and they charge an xtra $5.00 for that on top of the E tools. Time to re-think, there are plenty of sites out there that are free, and I know of one that people are losing 100's of pounds and they don't charge for the use of the site.

Call me wind because I am abosleutly blown away.

I want to know why weekly paying members do not get access to the E-tools. we are after all paying members of the Weight Watchers program, we have just opted to pay weekly rather than being a Monthly Card holder which allows automatic withdrawl from a credit or debit card. This in my opinion if unfair and biased to those opting to allow automatic debit. I feel as if I am being punished because I choose to pay weekly when I weigh in. I have written weight watchers about this but have not recieved any response. I use another site SparkPeople to keep track of my exercise and food eaten..and I have the support of others by joining teams and such, and it is free. I would like to see the E tools become available to ALL paying members.

I couldn't be happier with my counselor and center in East Brunswick, NJ. I entered the office on June 1st, and as of today, I am down 19 pounds. The program makes so much sense to me and has changed my relationship with food. In fact, one of my cousins was so motivated that she started last week. I do have a suggestion for corporate headquarters. Please consider making a box of different foods that could be sampled before you purchase the entire one. It might contain eight different offerings. It makes so much sense to do it. Another cousin of mine prepared a surprise bag of different offerings for me, and I was able to go and purchase my favorites. My meeting group agreed with my idea...for your consideration. Thank you. Janet C Obzut

I am writing because I am disgusted by weight watchers. I have been a member for 1 1/2 years. My credit card recently was stolen. I called weight watchers to tell them to use a new credit card that had sent to me to replace the stolen one. Well the boob on the other end cancelled my membership and signed me up again with my new card instead of just putting my new card on my account. He did not tell me he did this. He just said everything was all taken care of and that I would be having my automatic deduction taken out on the 23rd as usual. Well I'm getting it taken out all right but not at the 39.95 I have been paying but now at 42.95. I called them and they said they were so sorry but there is nothing they can do. Even though it through their fault. So their comment of yuour membership price being locked in once you join is just the biggest pile of bull crap. Not only are you dealing with all of the headaches of a credit card being stolen you being raped by weight watchers. Hope this doesn't happen to anyone else. Buyer beware!!!!!!

HELP I NEED A CALL FROM SOMEONE SHOWING ME HOW TO ACCESS THE WEBSITE.I was doing WW for a while but not really counting points when I should have. The program works v ery well in fact I give the actual diet a 5 star rating. HOWEVER, I have been paying for the program since about April and still am.. I was going to start serious counting points recording them on line. I signed in but now the online website is EXTREMELY USER UNFRIENDLY. I tried for an hour to try and get my Plus Points Tracker to come up and was unable to do so. As a result I am EXTREMELY FRUSTRATED. Please can someone call me at the number shown in my profile and walk me through the mess that is the website now. It was easy to navigate 2 months ago, but not now. HELP! If I can't use the tracker there is no point in doing the program.

My name is Elizabeth Taylor. I live at 7808 Chloe Court, Belleville Michigan, 48111. I am writing because I was told if I wanted a poster of Jenifer Hudson that I had to call the National Headquarters and request one. I did this and a nice man took my information but it's been two months. Please I am willing to pay. I looked on line and the only posters are mainly head shots no full body. She's a big encouragement to me.

Don't you think a REAL commercial featuring WW members showing their before and after pics would be great? Most everyone I know is turned off by the high priced celebrities and can't relate to their famous lives. All of this couples with the facts you are pushing your expensive products way too much on your members smells like?? greed..

I also believe that Weight Watchers should stop paying so much for endorsements from stars. What is that really saying to the general public? That you need someone else to lose weight to show you how it is done? I do not think that is an effective use of the valuable program. Maybe they should really think about paying their employee's more for their time. I know crazy idea right?

I came in this site re: the same complaint as seen in Yvonne Harris' post dated 6/3/12. Why rich celebrities? I have had a weight problem all my life but cannot afford WW. I'm a 3 time cancer survivor, a strong woman with a weight problem and need mentoring & support. Shame on Weight Watchers.

Having Charles Barkley as a spokesman is a gigantic mistake. It ensures that your program is the LAST one that would ever use. First, you think that we are so stupid that his presence will make us want to join. Second, he was a walking example of what is wrong with professional sports, and nothing that should be followed as an example for young people. Finally, he was a hypocrite and insincere.

Good Morning weight watchers. I would like to know how i can speak to a manager. Here is the situation. Right after high school I started the weight watchers in June 2004 I continued the program until December 2006. I have sent SEVERAL request spoken with SEVERAL people trying to obtain a copy for proof of participation as required by my insurance company for gastric bypass. to be told that there is no record of my participation is UNACCEPTABLE ! Why my information was NOT archived or stored somewhere! PLEASE HELP

Write A Review For Weight Watchers Corporate Headquarters

Your Rating / Review

Note: This is not to be used to contact Weight Watchers Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Weight Watchers. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information.