Ticketmaster Corporate Office & Headquarters

I am very dissatisfied with the tickets I acquired for a concert. I ordered floor seating and was given tickets in the seats with no access to the floor. I called ticketmaster four or five times, wasting hours of my time and money. I did not receive the same reason for why this occurred once, and was refused a refund to the event that we did not stay for. There were hundreds of students from my college who had the same problem. hundreds. My friends and I will not be buying future tickets from ticketmaster and i discourage anyone else from buying as well.

I bought tickets for my mother for Christmas. I called to transfer them in her name, they said I couldn't I asked what if I canceled would their be more tickets available? They said yes then went ahead without my consent and canceled the tickets because of a questions then was sold out!! They reviewed the call found I was in the right but oops nothing thanks for heartache and head had you should feel embarrassed to run a company like this all I can say I will NEVER EVER use this scam company again and I'm going to keep going until someone does something!!

Scammaster I mean ticketmaster no I was right the first time. Is nothing but money hungry and refuses a refund for an event that we were told to call ticketmaster for a full refund. You think that happened NO! They just said to bad the event is over. If anyone ever wants a refund demand at the box/ticket office that they give you the refund. BTW Doesn't even deserve the star.

If I could give a negative rating I would. Members of George Strait's fan club were given the opportunity to purchase tickets to a show before sales went public (pre-sale). The posted time for pre-sale was 10:00 CST. I was online exactly at 10:00 a.m. and tried for 10 minutes to get only 2 tickets, but to no avail. I was able to get 1 ticket to the venue. How I could not get two tickets is beyond me -- All of the ticket "resale" sites had tickets (posted the same day) for $400+ each. Then I decide to purchase at the general sale a few days later. I was online again promptly ready to purchase-- I get a "working..." screen that tells me that my wait is 5 mins, 3 mins, -- then it jumps to 10 mins, 8 mins, 7 mins -- then it jumps back up to 15 min, 10 min, then it tells me that my wait is over 15 mins. After 3 mins of that it tells me that there are no seats. How I got from 3 mins to you're never getting tickets is ridiculous. Out of control.

I bought 4 tickets for the Soul Circus on 11/7/2012 but found out that the computer gave me the wrong day. I call back to cancel or change and they had a big problem with it and told me that ticket cant be refunded or change on the same day to purchase.....I call back the next day and was told I couldnt get a refund..... PLEASE DONT ORDER TICKET FROM THE EVER!!!!! PUT THEM OUT OF BUSINESS BECAUSE THEY WILL ROB YOU AND GET SMART ABOUT IT. THEY HAVE VERY NASTY EMPLOYEE..... I HATE TICKET MASTER......

Reporting to BBB right now....also writing to every band and promoter to ask them to ban using Ticket-disaster.....they sell to scalpers....thats it. I logged in at exactly 12 (when tix went onsale) at 12:01 picked 2 tickets for best available....page saisd wait time was 15 min (12:01) , at 12:11 page refreshes and says there are no tickets left....so All tix to MSG sold out in 1 min????? Bullsh! t. , ....looking to take action against this scumbag of a corporation.....why cant you buy tix at local outlets anymore?? Because they would rather sell to scalpers than fans.....write a letter and complain about TM to everyone! Congressmen, artists, bands, venues.....everyone!!!

I purchased a paperless ticket for the WHO in Atlantic City. Obviously, there is nothing resembling customer service. No one has telephone me back to straighten out the fact that I have confirmation concert and parking emails but not the PDF to print the actual ticket. I believe the present situation is lawless. If I continue not to hear from Ticketmaster one more weekday, I getting in touch with the FTC (since they do interstate business) and the Attorney General of my state. There is no business purpose for such a system. Perhaps I will miss the concert but a law school education can come in handy. Sadly, Ticketmaster is becoming more and more the consumer norm. It will take time for me to bother them but bother them I will. They will find it would have been far cheaper to resolve my complaint.

Any call to the corporate office will be sent to one single person that is in a call center in west virginia. he has zero ability or interest in helping, is armed with a stack of legaleeze to spew. he takes alot of pride in makig sure customers are aware they have no rights. he sounds real nice, a real-friendly like southern twang and full of apologies. He is also kinda skilled at shifting any and all responsibility to you. Ticketmassa is certainly the worst company on the planet to deal with.

I was visiting friends in Omaha this weekend, and we decided to go to Council Bluffs, IA for a Johnny Winter show at the Horseshoe casino. The tickets were advertised at $25. When we got there, we were charged a $7 "convenience fee" for the tickets, even though we bought them at the venue box office. This was pure profit for Ticketmaster. It was a total ripoff, as well as false advertising, as there was no way to purchase the tickets for the advertised price.

I checked out the prices on the website to compare to theatre website prices....why do so many people think ticket master is a good idea? They charge double or even triple for the same ticket...

I purchased 2 tickets to WWE Raw world tour in Jackson MS and clearly requested ringside seats. The agent assured me that I would hace no people between me and the ring and charged me 213.00 after arriving to the event i found that my seats were in the back of the arena. I then called ticketmaster and explained my situation and was told that I could leave the show tell the box office on the way out and the event would be refunded. This was a total lie!! A week later I called back and talked with a callcenter supervisor andwas told that there was nothing that could be don without contacting corporate offices. He explained that I had been given 21.90 as a refund and I would need to speak with corporate for more. This is the 3rd time ordering tickets with this company and I have yet to get what I ordered. Needless to say I will NEVER!!! use this company again.

I bought tickets from Ticketmaster in 1 of youre outlets at Fred Meyer and this was for King Tut exhibit but come to find they are not tickets they are coupons to trade for tickets at the Pacific Science Center in Seattle but here is the kicker you have to go to a website in order to register day and time. This website that is provided does not allow anyone to register their tickets it is just the store website and nothing more, so I have to say shame on you Ticketmaster and Fred Meyer store for this, i got to waste my gas going there and paying for parking and my time on Fathers Day, thanks so much

BEWARE Ticketmaster new "Paperless Ticket"!!! I purchased tickets for Red Hot ChiliPeppers Seattle show in November with intent of giving to son. It was only after I got my confirmation did I realize that it said the only entry into the venue was by swiping the credit card that purchased the ticket along with the valid ID. In other words there is NO way for you to give or sell your ticket if you can not or do not want to go. Website said that sometimes you can transfer but for whatever reason they will not allow this for this concert. I went back through the ticketing process to see if other ticketing methods were an option but it was the only way to purchase these tickets. The web just said "Seat locations are electronic Ticketmaster Paperless Tickets" I honestly really thought that just meant 'print from home' like I have done for years. I immediately called customer service and have been fighting them for over a week and they will not refund or just transfer the method of payment to my sons debit card. How can they possibly claim they are trying to give customer service when they monopolize and make purchasing tickets so difficult. It would even be understandable if it was an option like save money if you purchase the ticketless or non-transferable only ticket versus a refundable/changeable/transferable option but they gave NO option at all. I finally got a customer service agent to admit this is a prototype and the ONLY events where you can transfer tickets if Major League Baseball. I am furious.

FRAUD I went to The Greek Theater site to buy tickets for Neil Diamond was redirected to Ticketmaster who apparently then redirected me to another site where I purchased tickets again thinking I was on Ticketmaster web site. I need to change the tickets but there is no recourse. If I had actually purchased the tickets from Ticketmaster I would have recourse but Choice Admission offers no recourse. The Greek Theater is complicit in this fraud. Ticketmaster is selling tickets to select persons allowing them to redirect purchasers from Ticketmaster web site to them. Theater owners using Ticketmaster sells just facilitates this fraud.

I purchased two Meet and Greet VIP Tickets to the Godsmack Staind Tour in Maine well seems as though TicketMaster and Ground Control are enjoying my 377.00. I was never sent the promised email of the time of the meet and greet and I talked the the GIRL who was in charge of the emails she said sorry theres nothing I can do !!! Well I am filing a complaint with the Attorney Generals office here in Maine and a Complaint to the Better Business Bureau here in Maine if we all post our experiences with the two scam artis and rip offs maybe their revenues will drop and they will be hurt by taking our money and not providing the services that are promised to people. My tickets were gifts with memorbellia that should have been signed by the band of Godsmack which is the one we choose the VIP tickets for ...I drove 100 miles these tickets were a gift two my son turning 21 and my daughters graduation on 6-1-2012 waht a stinking joke People beware they rip you off SCAM

THIS IS THE WORST SITE EVER! They sold tickets to a broker and then sold then again for $1200 dollars more! Totally screwed us over. I would give them 0 stars if possible. Never buying tickets from them ever again! Absolutely terrible!!!!!

My husband and I purchased tickets from a Ticketmaster agent, Never Sold Out NY in November 2011. The tickets were to see Celine Dion at Ceasars Palace on the 22nd February 2012. We live in Queensland, Australia so the air fare alone between Brisbane and Las Vegas was in excess of $7,000.00. AU. Before the tickets arrived nearly $1000.00. AU was debited to our credit card. The tickets turned out to be $250.00. each the balance deducted from our account was for freight and fees. As an invoice has never been provided to us we have no clue of the breakdown of the additional charges. We turned up on the night of the concert, only to be told that Celine had cancelled. We waited at the box office at the Colleseum until we could speak to someone with authority. We were assured at the time that as we had paid by credit card we would see a refund on our card within 24 hours. We continued on our holiday in the US arriving home early March. We were greeted with an email advising us that to obtain a refurn out tickets, which were printed on normal A4 printer paper had to be returned within a month of the concert and only by FedEx or the USP service. Neither service is available in the town we live in. I emailed Never Sold Out and explained the situation. Thery were unsympathetic and insisted I return the two precious pieces of paper that we all know they probably had copies of. To have the documents transported by FedEx I had to pay a local airline to carry them to Sydeny where they were transported to the FedEx agent in Sydney, then to NY. The whole exercise costing approx $100.00. AU. I was able to track the progress of the envelope through the FedEx web site. As soon as the envelope was signed for by the agent at Never Sold Out that processed the original tickets I emailed enquiring about our refund. To cut a long story short I was given every excuse known to man regarding our refund, and why it was delayed. I ended up contacting the American Embassy in Canberra to seek their assistance. We recieved the credit on our statement on the 26th March 2012. Over a month after the concert was cancelled. During this month I tried to contact Ticketmaster's head office and the box office at Ceasars Palace. Both have automated menus on their telephone system that go on and on, consequently, depite spending big money on telephone calls I didnt get to speak to a human. NEVER, EVER, EVER WOULD I BUY TICKETS FROM AN OVERSEAS TICKETMASTER SELLER.

If I could give 0 stars I would! I live in Central Texas and purchased tickets to see David Cassidy in NY, NY because he has no dates in my area. I have loved and been a fan of his since the 70s. This concert means more to me than anything! I was told when I purchased my tickets that I would be receiving them by UPS (which I paid extra for)by today. So when I called today to get a tracking number because I never received my e-mail confirmation, I was told that they were shipped out this morning instead, and I would have them by Friday. I could track my package with my shipping reference number on UPS's website. When I tried to do that, it came back that it was invalid number. I called back, and tried to get through to a manager with customer service, but was repeatedly refused. I am still on the phone while typing this, and just now got a supervisor--still no manager. These are the dumbest people I have ever spoken too. I got a "Specialist" and was told that I never was charged for UPS so they would be mailed regular mail to me, since I didn't receive them through e-mail. Now I'm being told they were sent UPS, and that my tracking number is correct, even though UPS can't find it. I did find the corporate number on Google though in case anyone else wants it. Ticketmaster Corporate Office Headquarters Live Nation Entertainment, Inc. 9348 Civic Center Drive Beverly Hills, CA 90210 USA Corporate Phone Number: 1-310-867-7000 Now, I'm begging for a manager to assist me, and I still don't have one. I am receiving NO help from them at all. I will NEVER purchase tickets through Ticketmaster again. They have horrible customer service, and no intelligence, and I believe that they are incapable of telling the truth. I will see David Cassidy in New York, if I have to rebuy tickets at ANY price from Joe Blow on the corner. Ticketmaster needs to go fly a kite off of a cliff. I will be contacting my local Attorney General's office, as my daughter interned there a year ago. I will also be contacting the BBB, and a personal attorney to sue for damages, mental anguish, and anything else I can think of as well.

We paid 100.00 for monster jam tickets, that turned out to be pit passes for monster jam in Kentucky ! come on we live in pa. so when we got to pittsburgh , we were told that we had to buy new tickets (another 100.oo Guess what? we went from good seats ,to the last row in the arena. Giant Eagle said sorry we cant help you.Ticket master say theres nothing they can do, you need to check your tickets. If i didnt have my grandson we would have gone home SO TICKET MASTER ,NO MORE BUSINESS FROM ME ,OR MY FAMILY AND FRIENDS! DONT BUY TICKETS FROM GIANT EAGLE UNIONTOWN , PA. We were not the only ones that got ripped off. They all got the same results. too bad their employees are ignorant as how to do their jobs, You all ruined a good time for a lot of people. (especially the children) SHAME ON YOU !

My mother went to one of the WalMart outlets for ticketmaster. She is 65, blind in one eye, survived brain cancer and tumor removal. She was buying tickets for the circus to take my son. The guy at walmart showed her the screen. She starts the process: pick the show, Ringling Bros., Date, Time, seats puts it all in. She is new to the area and honestly hasn't bought tickets to something in 20+ years, I think the last concert she went to was Witney Housten, when she first hit it big. So who would think that the same thing would be going on in two different cities at the same time?? That is what happened. So it never shows on the touch screen what city it is for just the coliseum name. This was a name she recognized, because it was in the next biggest city over from the one she wanted. We live in Winston Salem, NC she wanted tickets for Greensboro she ended up with tickets to Raliegh. So the store we all know what a walmart store is like busy, noisy, sales person talking to you. Then after printing the tickets the guy says are they what you wanted. Yep, right day right time coliseum sounded right?, what did she know. When we get there wrong coliseum, tickets are denied. This is at the gate they had looked at our tickets twice before getting there. They take us over to the ticket window, give us the number to customer support, who once we wait for 10 minutes on hold tells us you have to talk to retail outlet support. So call them wait another 10 minutes, they then say you have to go to walmart to have something done. They couldn't just exchange our tickets from one coliseum to the other, it was not sold out. We ended up buying new tickets and have a whole row to ourselves. But they keep saying that it is not ticketmaster customer support that we go through you have to call retail customer support. Oh and the guy she talked to at retail customer support said he had to send an email to get authorization to do anything, followed by but they probably want allow it. He didn't want to take the time to type up an email and hit send, just plain lazy. We are still pursuing the refund of the additional ticket cost, since all tickets say ticketmaster at the top I think they are responsible. This is an elderly woman who lives on her social security because she refuses to be labled as disabled.