177 Reviews For Stop And Shop Headquarters & Corporate Office

Store #0563 Consistently Terrible

In Holbrook, NY: Bottle/Can Return Room consistently w/broken and full machines (sometimes w/smiley faces on them from management!) on Sunday afternoons at approximately noon to one. Last Sunday was 2 weeks in a row. This time the manager present at the time did not even bother to come to the customer service desk when paged twice. Employees were sitting out front, smoking cigarettes at this time. I am limited in my shopping time and will not return to this store, or possibly any other at this time. Back to Waldbaum's I go.

horrible managment team

store 586 right now has the worst rudest inconsiderate manager maura in the chain everyones uncomfortable under pressure noone to talk to about issues because everyones afraid to open up.people with seniority are meaningless we pray she gets transfered they need to investigate stores like this before a lawsuit is filed if people hate there job then leave why torcher everyone else? tony needs to do something about her

someone has to do something

why are people hired as managers and get into the stores and torture and verbally mistreat the employees and make them unhappy dont people realize when your a good manage theres nothing the employees wont do for you..whenever corporate cpmpany shows up they want to appear cool but under neath it all the employees are miserable and the customers sense it it starts from managment store 586 sux

It went to stop and shop in norwich ct on july 16 2014 went to self check out I had a problem light when on the girl went to somebody else with no light on and the girl also accuse yiu of stealing she had no name tag on it was 11 am

It went to stop and shop in norwich ct on july 16 2014 went to self check out I had a problem light when on the girl went to somebody else with no light on and the girl also accuse yiu of stealing she had no name tag on it was 11 am

Gas Points

Called customer service because when I went to purchase gas with discount (based on receipt I received on 7/13/14), was told I have no points. Very rudely, Mundel, told me gas station was correct as I had LOST 51 points on 7/13/14. I asked why it wouldn't say that on the receipt and was told (again rather rudely) you have the website for that or you could have called us. I asked what I needed to get the discount now and was told "go shopping" Really. What a poor excuse for a customer service rep. No wonder everyone shops at ShopRite!!


Lyman St Westborough Horrendous experience waiting for 50 minutes with no customers in line at the service desk,only for the employee to tell me they do not feel comfortable completing my transaction on their account due to the amount of money that was being handle. I was very polite and said thank you, have a nice day and left.

Forgotten employee

15 hour scheduling

Worms inside chicken

My wife purchased a rotisserie chicken yesterday, when she went to carve it for dinner she found the cavity of the chicken full of worms. She returned for a refund, but was not satisfied with the reaction by the manager. This store is on Bald Hill Road, Warwick, RI We will never purchase meat products from any Stop & Shop store again.

Seymour store way understaffed

I have yet to shop in your Seymour store and find maybe three registers open and have to stand on long line with just a few items. Today was no exception. Fortunately i live in Southbury where customer service ins number one. This Seymour sitUatIon should be corrected!

0589 store

why is it that after you buy a product at this store, you can never purchase it again? mgmt at this store is pathetic. we need another store close by so that we no longer shop at stop and shop


Im not impressed with the Rockville CT Stop and Shop. There are only a couple of people in there that like but the store manager isnt a very good manager. Very Rude.

East Hampton , CT

Very poor customer service skills from employees !!!! They need to train them better at bagging.

I go to the stop and shop in long island city ny I never feel so please the help when I go there its a clean store and the workers are so helpful the cashier I always go to her name is barbara sweet young girl always with a kind heart she always goes out of her way for me I never get that from others stores we need more people like her in all stores so I give stop and shop in long island city a+ its my favorite store thank you barbara for always taking care of a old lady like me ..


The prices are too high.

s&s jobs no jobs

2nd time advertisement jobs on door of ridge field ct s&s., manager said go on computer, i went on computer and no jobs, please is this a cover to get their own people in and by law they have to post on store door .

Peapod Service needed

We live in the Bronx, New York in Co-op, City where there is a lot of Senior citizens. They are unable to get to the stores. The closes Shop and Stop in Pear Tree Mall in Co-op city in the Bronx area. Could you please make it fast. Thank you Hopkins' Family.


I go to buy a gallon of milk after work and I have to wait on line 23 minutes. There should be a separate line for Western Union at the customer service window. These transactions take about 9 to 12 minutes per customer. I once waited 40 minutes for a rain check. please do something about this. It's a great addition to the Rockaways but service needs to be improved. Thank you. Rockaway N.Y.

high prices

Their prices are too high for me. I will take my business else where. Walmart, market basket, they have better prices then stop and shop.

A unique pretzel

I am about to move to Easthampton, MA, and each time I have visited the Stop and Shop in Northampton, I have been impressed. I spoke to the manager recently about Unique Pretzels, because they sell a "Unique Pretzel Shells," which we can get in Upstate New York where I now live. Every time I introduce them to people, they rave about them, because they are all crunch and no insides. Particularly women love this, because they are satisfying without all the calories. The manager in Northampton said he would try to get them. Please take a look at them -- they will be a winner if you do.

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