Ruby Tuesday Corporate Office & Headquarters

Ordered the salad bar that said on menu comes with soup. We never saw soup at the bar so I asked the waiter who said that changed 2 years ago. then change your menu. He said they bring the soup from the back so he mentioned the choices as exactly the same as those listed on the menu, so I asked for soup assuming it was included in the price of the salad bar, but I was charged on my bill for the soup. I wanted the manager but my husband does not like confrontation so we left. What a cheat! I want a refund!

I've worked for ruby Tuesdays for the past year an a half and I haven't had a raise. When I asked my manager about it he looked at me like I was crazy and said that there not able to give raise out yet. The management is good but not good enough to help employees with their needs. I feel like the managers feel like as long as they get a check they could care less about everybody else

Last night I ordered carry out from your curb side, there was another lady there at the same time as my self. Both the other lady and I paid at the same time and needles to day the waiter got the credit cards mixed up. Both cards were blue and looked the same. Neither of us paid much attention, the other customer and I left at the same time. I called management to let them know what happened and the I only thing he offered to do was call me if the other customer came back in. Thank you Ruby Tuesdays I had to cancel my credit card and now get ahold of everyone hat pulls money off of that card every month for bills.

False advertising, fraud, Menu prices are not the same as on the check. Both meals were $1.00 higher than the menu prices. Did not realize the overcharge until we were headed out the door. Could not find a single waitress and no person at the door. Had to leave, so took photo of a menu to show the prices and called and sent information to Corporate. This was several weeks ago. No response. Use to get ribs, then quality was real bad, waitress said they changed source and believe she said they changed source and they may come frozen from China. So don't order ribs anymore.

My wife and I just ate at your Bethlehem,Pa resturant, we both ordered your Shellfish Trio.The crab patty was less than a 1/4 inch thick and 2 1/2 inch diameter, 3 shrimp on a stick and a 3 inch lobster tail for $18.99 per person. this meal was overpriced by,was not even worth $10.99 yet alone $18.99.,but thats ok it was our last time there!!!!!!!!

Past couple of visit has disappointed me, for one pasta very under cooked and very garlicky. Ordered chicken sandwich taste like fish must be using same oil to fry both . Keep going back but each time food is not good . Had the chef come over to apologize , he looked to be in high school and very dirty uniform

Horrible franchise. Will never go again. Corporate policy is no comps for horrible service, forgotten meal, wrong check. Managers are young kids with no experience

ruby tuesdays in salem, n.h. excellent wait staff. good manager. food done the way you ask. BUT, for the first time, a mouse visited the salad bar. told mgr. he gave us a discount on bill and complimentary dessert. however, the salad bar did not close down to take of issue.people still going up for salad.

Wanted to let you all know how unkidfriendly Ruby tuesday is. My family went to ruby tuesday yesterday 4/13/13 at 1:30PM for lunch with our 3 kids. I got the Chicken breast and it came with baked potato and salad bar. I informed the waitress that my son was eating off my plate because he's 1 yrs old and cant eat food on kids menu. However, I did get my other 2 kids a kids meal. She said she was fine with that and it wouldn't be a problem because she understands babies. She came out after we finished eating and stated she was charging us for 2 kids meal salad bars just for my 1 yr old because he ate off 2 of my salad bar plates. I asked to speak to manager and he was very rude and said it was their policy even though i informed the waitress before hand. His name is chris and he said he didnt care that i was going to report this because it was not right because my son is only 1 years old. I was charged 3.99 x 2 so 8.00$ for my one yr old alone!! he ate a couple diced apple pieces and some peas. They also added $9.74, 18% gratuity for our convenience! We had that removed. Because after speaking to the manager the waitress never returned with drink refills or napkins we requested twice. She also ignored me when she walked past us to the table behind us. I had to get up and stand in front of her to ask for service. I'm ashamed that these people would treat anyone this way. we will not return ever!!! This is in Las Cruces, New Mexico

Your motto is freshness and quality, well my husband and I had lunch at Marley Station restaurant and the service was slow, they were not very prepared for lunch at 12:30 we ordered burgers and fries well the fries were not quite ready and the y didn't put mayonnaise on my husband burger and they took the whole plate back to add the mayo and his roll was hard as a rock on the bottom. He spoke with the Manager well she surely seemed like she had an attitude with us because my husband ask her if she would eat her roll like that and the Ruby Tuesday specialty biscuits were so doughy and flat and she said well sir that is our biscuits. So sorry to say we will not go back, our previously visit the fryer was down so we did not get fries. The only good thing is we didn't pay for his burger but my husband told her he wasn't she didn't even offer to take it off the bill.

I took my parents and inlaws out for what I thought was going to be a nice Dinner at Ruby Tuesday's in Essex Maryland and it was a night mare. First we werent even sure we had a waitress. It took 45 minutes to start to get our meals which were burgers and tacos and They never even brought one of the meals out. My mothers crab cake she said she wasnt sure what it was but was not crab, my mother in laws minie burgers were so hard she couldnt even chew them. My father in law got onions on his which he requested to have onions and back to my fathers chicken sandwhich meal did not get kit until we were finished eating what we could of the meal. Had to ask for the meal three times. Waitress never even came to ask if every thing was ok and the only compansation we got was my mother in laws dinner free because she sent it back and got nothing else for it and my fathers dinner was free because by the time he got his we were ready to leave. Oh they did offer us free desert but who would want to eat anything else there after all that. No wonder so many of these restraunts are closing. If it was the last place on earth we would not eat there. So I end by saying eat at your own rick if you dare!

It wasn't very busy when we went in, maybe 10 tables at most and that's stretching it. The waiter came, looked absolutely thrilled to be there. He took our drink order, bought drinks later without straws. Went to another table, did business, then brought straws. He took the order. We waited and waited and it wasn't something that takes a long time, son ordered chicken quisidala (sp), spouse chicken with noodles, me only a serving of macaroni. We watched another waiter bring bread to another table (they got there after we did). Also saw the sign on the table saying if they didn't recommended the shrimp, it's free. He came back by so see if wanted an o'doerve (that long after going in?) and my son mentioned the shrimp and his response was "huh", then said well did you want it? I told him we would like to have some bread. Disappeared again a few minutes and brought out 3 biscuits a little bigger than the size of a quarter (for 3 people). When the waitress brought the food, I asked if they were running short on bread and she said "one per customer and most people don't even eat them" and walked off. My sons meal looked like the size you'd get on a kid's menu. Husband will eat anything that isn't moving. Our cost for this extremely poor service and frozen dinner quality meal with 1 biscuit each, 41.00. It's a good thing I didn't eat. This is for the restaurant in Johnson City

I ate at the ruby Tuesday in south florence today my sever had such a attitude we wanted to enjoy our sunday afternoon but her attitude did bring us down a little the food was great though

I went to ruby Tuesday in Eden Today. The service was terrible. The food was really not very good. The tea tasted like water. I complained to the waitress and she just rolled her eyes. I will never go there again.

I won't get into why Ruby Tuesdays is a disgrace of a company because it really fires me up, but they are hands down the greediest pettiest company I know of, honestly they should just shut down, what a waste of space on the streets, they do not value their employees or their community and they deserve to go under... This biggest embarrassment to dining I could imagine!

I visited the ruby Tuesday in roanake rapids north Carolina. I ordered medium well done steak, it was cooked so done all the moisture was out of it. my girlfriend had shrimp that were so hard she could not eat them. we told the waitress and the manager came over to take a look she corrected everything but by the time I got my steak the potato was cold. I had been planning to eat there all day because I had a coupon but I was very disappointed.

I was in ruby Tuesdays in mayslanding, NJ. I have been there servral times, the last time I was there I have seen the manager talking down to her servers in front of customers! That is very inappropriate and unprofessional! Never have I seen that.

I will make this simple and to the point. Such an easy fix. How hard would it be to label your 9 salad dressings. Standing behind someone that is tasting the dressings because they're unsure what they are. And to top it all off, the two ladles that had dressing names were in the wrong dressing containers. Come on, REALLY! North Olmsted, Ohio

I was at your sheffield,oh location. Ate a nice meal with my wife. Our table was by the kitchen door. While we were having our dessert , a waitress had the kitchen door were we can see the prep table. I saw the person behind the prep line lick his fingers and grap fries and put them on a plate for the waitress and lick them again. I let our waitress know she stated she let the mgr.know. we like your restaurant but that sight was disturbing thinking how our food was handled. Concerned customer.

one of you bartenders michelle howell is using coupons to scam customers in florence sc most of the bartenders and servers there use the %50 off and have $10 off coupons if they are not tipped well they wait for the customer to leave then use the coupon