97 Reviews For Radio Shack Headquarters & Corporate Office

I had a friend that worked at radioshack and he told me how they are always threading there jobs and that if it doesn't matter what the actual circumstance is they is nothing but negative reinforcement. That's crazy cuz he works really hard for them and tries really hard.

966 scanner(police)

I bought a bearcat scanner(966) the trunk tracker and ive had it sent to new jersey and he didn't know how to and a friend from radio shack In Cambridge ohio and one of them took it and charged me 45 .00 to program it and he couldn't and but the time all of that was done the 30 day's was up and now we have a scanner and cant use it cause nobody around here know's nothing on them, ive been in radio shack several time but nobody can program them.if you sell them somebody should know how to program them

pre paid phone card that radio shack would not exchange

radio shack is the crapiest store on proctor in tacoma washington i will never ever buy another phone or a phone card ever again i will take my business to a better store thanks alot radio shack for nothing

store # 13982

If you ever want anyone to help you. Dont ever go to the Radio shack in Palm Desert, ca. They dont help and there is only ever 1 person working. Also, it clearly stats in your policies that you need petsonal information for travelers checks, etc. No where does it say that with a receipt, and the return wad the next day that I had to give my name, address,and phone number. The cashier, # kvb. Was rude, told me she couldnt return my item even with a receipt without my info. I did not give info, and my item was finally returned, but very poor customer service as well as rude associates, and they need to learn the policies, or you should posy new ones. Very annoyed.

Radio shack sucks!!!!!!!!!!

Manager in Victoria tx on airline st. Was very rude whorls not help me not look at my phone to see what was wrong with it.i will not be shopping there anymore I will go with Walmart phone at least they will help me!!!!

Not in stock

After checking on line for availability, I went to the local outlet. I was told they didn't have the item nor did they ever stock it. Made the trip for nothing. Waste of time and gas. I am not pleased!!

worst company ever

Was told a lie so they could make a sale! Called their district office several times, and they still haven't done anything to fix the problem!!!!! Will not ever go back to radio shack!!

RUDEST EMPLOYEE EVER!!!! NEVER GOING TO A RADIO SHACK AGAIN!

Today I went with my mom to radio shack to buy a new cell phone. The guy who worked there seemed to be helpful at first, but after I mentioned that I worked at chickfila, the employee started making off comments that werent even true about the Bible and attacking God and my company. Mind you I said nothing about my beliefsbefore hand just that I worked for Chickfila. And for the rest of our shopping experience he kept bashing on GOD and trying to argue with my mom and I about it. We left and I will NEVER go back to radio shack again if that's how they allow their employees to discriminate customers like that!

Worst company ever!!!

I have tried several times to shop at Radio Shack since it's location is so convenient to my home. Without fail, I have always been approached by a rude sales person, who makes it very clear they are less than interested in my needs as a customer. Now my Mother-in-law is having the same problem regarding a cell phone she purchased from them. I guess we ALL need to get a clue.....just stop shopping there, PERIOD. I am shocked they are still in business!!!

worst employees

Went to wilkesboro north Carolina store to get some things and they were so rude there was a customer called to check on an order while I was standing there and the manager asked has anyone called you called you he said no and she said real rude don't call back till we call you so I just walked out. Ill not go back

Bought a weather radio from there.Paid GOOD money for it.Like $70.00.Lasted about 2or3 years. was not used hardly at all. Just sat on desk in bedroom.Was not dropped or misused just stopped working.Lot of Money to pay.Will not ever buy another one from RADIO SHACK.Just hisses.Worked a month before.Tried moving it, checked power and have a police scanner with weather in the same place. worked find.That is the Uniden police scanner!!!!!

o Running a successful business I realize how important it is that you know about any negative experience that occurs in one of your locations. I had one today at the following location Boston Post Rd, Sudbury, MA 01776. I dealt with a young man named Liam who looked like he had been drinking. He smelled like alcohol and was slurring his words. I came in to purchase a tri-pod for a camera. The item was advertised for one price, tagged at another price and rang up at a higher price. Liam did nothing but argue and would not honor the actual sale price. He laughed when I said this was unacceptable. Its no surprise radio shack has gone downhill.

I was pricing Cell phones. Found a good deal @ Radio Shack HTC EVO 4G LTE upgrade for $99.99 (Same as Sam's Club instore & Amazon). They had $25 Gift card though which made them the winner. Few hours later the price is $149.99 Upgraders again, and though the promotion runs until for 3 more days they removed the $25 Gift Card too. WTF? I get it prices drop but the middle of the day... on a Cell phone it makes it REALLY F'in hard to plan your day when prices can go up by 1/3 and discounts vanish poof with no warning.

Location of Store: Latrobe Shopping Center, Latrobe, PA. After purchasing an Auvio Headphones a problem developed when in use. The headphones would crackle and then the volume would increase to an uncomfortable level. This only happened occasionally, but enough to be irritating to the user. The manager, Robert, Informed me there was not a problem with the headphones as he wore the set in the store and this problem never happened for him. I did not want my money back, I just wanted another headphone set. Robert had no interest in helping me and was very dismissive towards me. Needless to say I will not make any future purchases in a Radio Shack Store.

RADIO SHACK USED TO BE "THE STORE", BUT NOW IT SUCKS, BAD BAD BAD BAD SORRY SORRY SORRY CUSTOMER RELATIONS. IT SUCKS - ESPECIALLY THE EXTENDED SERVICE PLANS WHAT A FREAKIN JOKE, AS A MATTERE OF FACT THE WHOLE CHAIN OF STORES NATION WIDE IS A JOKE, A VERY VERY VERY VERY BAD AN SAD JOKE!!!!!!!

Radio shack is the worst place to buy a cellphone ever!!! Went to the one in Princeton WV and the fat girl behind the counter was very mean and would rather talk on her cellphone than answer questions for me I will never buy another thing from there again.

Yesterday I went to your store in Altus, Ok. I wanted to buy a laptop that was on sale. I tried to get one of your store credit cards and someone where he sent the request come back and said I will get an answer in 7 to 10 days. I just wanted to thank you for nothing and I will probably not be using your store any more, THANKS. JIm

Dear Radio Shack: While visiting Indianapolis Indiana we recently received the worst possible service tonight from a Radio Shack customer service representative. I called Radio Shack on August 15, 2012, to find out how to deal with a problem I’ve wanted with purchase of prepaid cell phone. After I had been on hold for several minutes, Then representative from 86th and Michigan road location in Indianapolis Indiana came on the line. I had to explain my problem to him several times because he did not seem to be listening and therefore asked me the same questions repeatedly. Then representative from put me on hold for several minutes, and then returned to say he could not help me. Needless to say, I was quite frustrated. He advised me to get the phone that I need that was advertised, that I would have to travel to Indianapolis Indiana south side Washington street location that was over 24 miles one way for me that they had the phone. So, we drove down the twenty four miles one way and got to the store at the closing time of eight o’clock pm. But the store manager and the sales person let me in and I advise I was told by the 86th and Michigan Ave store that they had the phone. After spending twenty minutes, they did not have the phone. The store representative then called the Washington Square mall location and they advise that they did not have the phone either. The store manager then advise that the Castleton Square mall location had the phone and since the time was 8:15 p.m. that I could possible make it to the store and he would call the store and advise them that we were on the way. So, we drove another 14 miles to this store. I walked in and the sales person and the manager were at the entrance of the store and I asked on the phone call that they were to get from the Washington street location. They appeared clueless. After talking to the manager, he acted as he could care less on all our travels around the city of Indianapolis. He showed little to no empathy and did nothing to help nor did he really care to understand. When asked a direct question ‘WHAT CAN YOU DO TO HELP WITH PROBLEM’ his reply was “NOTHING”. So spent 2 hours and 59 plus miles and return back to the hotel without the cell phone for our son that start college on Thursdays. Gas at $4.20 cents a gallon and the bad service from three Radio Shack stores in the same city is unbelievable. I expected a much higher level of service from your company, and I am quite disappointed. I will be informing my friends and family about this experience. Also, what type of management has three locations with advertised product and then they are not available. A customer should never have to deal with this type of service anywhere. We talked on the drive back to the hotel on why we very seldom go to Radio Shack and this experience reminder us of this. WE EXPECT TO BE COMPENSATED FOR OUR TIME, GAS, AND TRAVEL WHILE IN INDIANAPOLIS DEALING WITH THE WORST CUSTOMER SERVICE FROM ANY STORE THAT WE HAVE EXPERIENCED.

Stay away from the Radio Shack in Hempstead, NY. They blatantly lied to me to force me to purchase a new phone service. I asked for my old phone # to be switched to a a new phone- no contract - from virgin mobile to Boost. I forgot that Sprint owned Boost and Virgin Mobile. As I guess they make money on phone service sales, the lady quickly bamboozled me. She told me I could NOT hold on to my old number. I purchased the phone. However, it did not sit right with me. I called Boost when I returned home they told me it was NO problem to switch a number from Virgin to Boost. I know I am gullible but that don't make it right. I am returning that phone tomorrow now she has an opened box and no sale - idiot.

wouldnt help with a problem o n new emergency weather band radio ,told me to figure out how hard can it be bought warranty and extended just needed few minutes of help told to not bring back in bought this saturday 3135102756 0r 2820

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