Qdoba Restaurant Corporation Corporate Office & Headquarters

Your Traverse City, Mi. location by gander mountain usually has a great staff working. Today, 4-20-13, 5:30 pm, none of the normal employees were working and it seemed like nobody trained the new staff. Now it wasn't busy at all, two people in line and three sitting eating, but the pork, brown rice and black beans were all empty. The chicken quesadilla I ordered had hardly any chicken and even less cheese on it. The pork burrito I ordered was the same way, partial amounts of everything compared to how it is usually made. When I got home I discovered the shell on the side hadn't even been steamed, it was rolled up cold. This is one of my favorite restaurants to eat from. Please pass on the problems to the proper person so the employees can be properly trained. Also there were at least four employees that I saw, so they weren't short handed.

I'm a teenager who absolutely LOVES your food but the restaurant on (8789 N. Port Washington Road Fox Point, WI 53217) the new look, I love the authentic taste with the great price tag. Anyway heres my complaint: I needed to ASK if the establishment had my wallet (my parents are killing me over it) and i called at 9:54 apprx. And not one employee answered. So i would like if those employees could be talked to. Thank you and good night. Zach Francis

Worst experience I have ever had with Qboda....Ordered for company luncheon. Delivery driver went to wrong place and when gave specific directions she went total opposite of all directions. Lunch over over 30 minutes late and once it got here the order was not complete several things left out...so dissatisified !!!!!!!

The employees at the Charlestown Road location in New Albany, IN are rude. They act like their time is better than yours and the portions they give are mediocre. I asked for chicken and I received crumbs and half a ladle at that. For my Queso I received a handful, literally a handfull, of chips. It's dissapointing since the food is good, when prepared correctly.

I just wanted to take a minute to let everyone know of the exceptional individuals at the Qdoba in Chesterfield MO off of Chesterfield Airport Rd. My boyfriend and I stopped in to have dinner on Dec. 13, 12. I accidentally left my purse there with several valuable items in it including a large amount of cash, and my debit card. All of my ID's were in it, as well as my driver's license. I had a test at 7am, and when I called at 7:30AM the next day, Dan, the store manager, answered. They had my purse! I was able to pick it up at 7:45am, and he was extremely nice. Everything was still in it, and recovered. I could not be more thankful or relieved. It is so wonderful to know that there are still good people out in the world today! Thank you DAN!

I had a bad visit to the qdoba in north field in commerce city the staff didn't show much effort, they were out of rice white and brown didn't try to take care of the problem and didn't care. The restaurant was a mess trash on most of the tables and no one cleaning them, I will not come back to that one ever and that is right by my house. I was really disappointed by the lack luster attention to detail, I hope you can rectify the problem.

hello my name is susan i want complain route 22 east union by the manager descrimination by employment samy protecter all people your country no clean any clean any bad job give all hoour these people all kids for these manager go to work minoor 12 years old no body say anithing cutting hours for other people she sister i work these store thanks listen

Good afternoon I was in one of your establishments in Chicago particularly the establishment on Randolph and Wabash, and I have to say that it was one of the worse experiences I had. The manager was extremely rude and she was very unprofessional to her employees and customers. I feel that in order I keep this qdoba establishment running dismissing this manager is in order.

Me and my co workers are frequent customers and just recently we visted the location on west end Nashville, TN and when we got to the register to present our coupons from our phones which is something we have always done. But on this piticular day we where denied and when I made the cashier aware that on any other day we where allowed to use the code from our phones she stated that she had a coupon on hand that she would allow us to use. So two of us was allowed to use the coupon but when the third person tried she was denied so this problem just cost the company our business because when we come we have at least 7+. And when I tried to contact the store and speak with a manager the line does not ring it is like the phone is off the hook. so that makes me feel like they simply don't care how the customer feels.

I am a frequent customer at the operation in Bayonne nj but whom I believe was the manager had a rude attitude while I order my food. she did not take me loyalty card which disappointed me because you get great rewards with the card. the place was also swarming with flies. my visit their did not seem appreciated.

I just went to the one in Louisville on 4th and Jefferson. Wow! The food was decent but the place was a mess. The manager should be more on top of it. The employees were standing around doing nothing when I walked in. There was trash laying all over the place. Make them clean up. That is what they are being paid for. Lame! No pride in the workplace.

The Qdoba Restaurant on Henry Street in Muskegon, MI is an excellent restaurant. The food is always very good, especially for those of us who cannot not eat the usual junk food. We are very saddened to hear it is going to close at the end of July. We live much too far from the restaurant on Harvey St. We are going to miss this restaurant very much.In addition,16 employees are going to lose their jobs. Muskegon does not need more people out of work. oration was not committed to Muskegon. They need to be reminded that it isn't just about profit. It is, or should be about their contribution to the community. Shame on this corporation. This restaurant will be greatly missed.

Q'doba on Abbott Road in Anchorage USED to be quite good. I was there around 11:00 this morning and the young lady who prepared my order kept tucking her hair around her ear which was pretty gross considering she was handling food. I should have left but was in a rush and hungry. While eating, one of the men working in the kitchen kept an extremely loud monologue going which was liberally laced with foul expletives. I think the F-word may be the only word he knows. An employees on break, a polite young man, apologized to me for his co-worker's rude inappropriateness and walked back there to ask the foul-mouthed employee to tone it down. As I was leaving, the foul-mouthed employee came out to the counter to make an unkind comment about me. Shocking. I just tried calling the customer service number provided by Qdoba's corporate office but it is not in working order. NEVER AGAIN. Though I respect the one responsible young man employed there, the other employees require training in food handling, civility, customer service, decency, communication, and rudimentary language skills. There are too many other better options in the area to have to tolerate such gross negligence.

I went to Qdoba located at 9050 Baltimore Nta. Pike in Maryland around 11:50 am and had the worst experience of my life two women who were serving in the area of salsa one did not understand what I wanted and the other was not paying attention and was rude to think that I I did not know I wanted to order, I mean I only ask that you be kind to their new customers and have friendly and smiling staff help you choose the menu and not behave rude if a customer like me is the first and last time I visited her location and at no time saw the presence of manager or person in charge. Poor customer sevice staff rude and not accountable manager. March 26th

On Sunday, March 11 at approximately 4:30pm we stopped at the Qdoba restaurant located at 4901 South Louise Avenue in Sioux Falls, South Dakota. We (5 adults) chose to eat at Qdoba because we all have enjoyed the food and service at other Qdoba restaurants in the region. But, this was not the case at this particular Quoda and the following are the reasons why. 1.) As we approached the counter to place our order, the staff member immediately turned his back to us to grab the broom and began sweeping the floor. We waited several minutes (at least 5 + minutes) for him to finish sweeping. He never acknowledged us during this entire time. 2.) He took the broom that he was using to sweep the floor and swept off the back counter near the area where food was being prepared. 3.) When we informed the manager on duty that after sweeping the floor with the broom it was then used to sweep off the counter, we were informed by the manager that the counter wasn't a "food prep area." The casual nature of the manager's response to our concern was, frankly, mind blowing. I'm writing Qdoba Corporate Headquarters because I think your company would want to be alerted to a food safety issue. The high possibility of bacterial cross contamination into the food being prepared nearby made us all make a quick exit. Plus, I'll tell you - customers DO NOT want to SEE that. It gave all of us the impression that filth from the floor could very easily be on our food. No thank you, I'll pass. I know that I will no longer eat at your restaurant knowing this is a common practice in Qdoba kitchens. Prep area or not, a broom used on the floor should never be used on a counter near an area where food is prepared.

you people have been unlucky, the Qdoda(s) that I have been to have been great. I have diet problems and have reieeved nothing but the best. I will have to admit that I can not get my card working.

Don't bother trying to contact anyone outside of customer service. They are very protective of their own butts and will not give out any information. I had an experience (my first and last visit there) where they dropped my burrito on the floor, the foil wrapping split open. Their solution, just rewrap it. After calling cust service, they offered to send me a coupon for a free burrito. Got a letter of apology from them without the coupon. They even screwed that up. I wanted to talk to a regional or district manager, but they refused to give me any information. I wanted to get the name and address of the ceo, barb at cust service said she didn't know who that was. What a joke.

The one on diversy is so dirty and the staff is rude, the steak is cold and under cooked never go tgere

I will never go back to any Qdoba in MI. Your Royal Oak store should be shut down. I have never seen employees as your Royal oak store full of drunk managers/employees. The food is awful, mostly dry and the chips have s stale taste. The customer service does not exist. Rude people overall. Save your money and do NOT waste going to this place. Even the local marketing person is rude. I tried contacting them and was given the run around with bull.

i worked with qdoba on the east side. i was recently fired, aparently for clocking in before i was caught on the camera. I told them that i dont believe i did that but they asured me that the piece of paper that says i clocked in at 2:30 but wasnt seen on camera tell 2:55. now i know i usally get there 5min before i start work but i never clock myself in earlier then when i arrived. so i have asked a few times now to get the viedo proof that shows me arriving at this time but i was denyed the video. I was looking for a new job because i feel like i got screwed over a few times and they knew i was looking for a new job and also trying to compair my hours with my check stub. I figured somthing fishy was going on and now im fired for a reason that they wont prove to me. I request from the corporation to take a look at tina north from store 465. i need the video accusing me of clocking in before i arrived, i also ask for all my previous write ups that i never got a copy of. as well i have a liquor lisences for two months now and have yet to be paid back for the $75 it costed me. If i can get a number to call someone to get this all figured out but trust me, every person i know will never come to qdobas resturant ever agian.