Perkins Corporate Office | Headquarters Contact Phone Number & Address

Wisconsin Mom

2/10/12

I have been a customer of Perkins for the last 3 years. It's a convenient restaurant for my family to go. We enjoy the food and think that the prices are affordable. MOST of the staff however is absolutely horrible. I was once served cold coffee, which made my creamer chunky. The waitress also seemed to have an attitude. I did not tip her that time. The next few times I left the waitresses 2 dollar tips. My total is always $15-$16 I later found out that they complained about the tips I left them. A waitress is suppose to be tipped about 12%, which is $1.33. Do they really expect me to tip them 1/3 or more of my total. I have 2 kids and work minimum wage. Also another time my food was slightly undercooked, I became sick and had to leave before my child and I could even finish our food. Later, I found out your waitresses think it's okay to put their DIRTY hands on people's food. Not just mine either, EVERYONES. That is absolutely disgusting. How would they like it if somebody touched THEIR food with DIRTY hands????! Another time my sister in law went to the same location for breakfast to find a hair threaded through her egg. Seriously, don't you require hair nets??? Why's your staff not wearing them??? Also, most of the staff looks filthy, like they have not showered in days. I am curious as to what your company standards are?! Today, I went in and had to wait quite a while for my bill after the waitress acknowledged my child and I were finished with our meals. I saw they waitress serving 3 other families while I was waiting. I observed her several times preparing drinks in the kitchen, which I could see from my table. It also looks like from the reviews I have read from all over the country, this location is not the only one, that treats it's customer's horribly. Raise your standards for who you hire. There's plenty of people out there looking for jobs in this economy, that would love to take the place of your horrible staffs, and do the job right! As of right now, I am totally disappointed. I would not recommend this restaurant to anybody.

n sloan

1/8/12

i went too eat at perkins for the 1st time and last time in lehighacres fl on alva st.there were 3 people eating,i sat there after being seated for 20 min the girls were too busy looking at baby pictures then running for the tips people left.That was it for me never will i set a foot in that door again and they had the gall to ask me if i wanted cake or pie for lunch?they need a wake up call buy getting rid of all that staff!a coffee would have been nice.

Desperate Housewife

7/25/11

To Whom It May Concern:

Three and a half years ago my husband interviewed for a job with your company. In the interview it was discussed numerous times by the regional manager who interviewed my husband that Perkins was a “family oriented” business and put a high premium on family. This was the selling point for my husband as we have two young children. My husband was offered and accepted the position. He was offered a “salary”.

This however, has not been the case. In three years my husband has worked EVERY holiday-Christmas, New Years, Thanksgiving, Easter and a few of his children’s birthdays as well. The “salary” he was offered turned out to be hourly. In other words, if the general manager doesn’t schedule him 50 hrs., he ends up having to use vacation or sick time in order to get a full paycheck.

To make matters worst, in 3 ½ yrs he hasn’t received ANY kind of a raise. Not even a “cost of living” raise. He was told he could earn bonus’ but even being at one of the top selling stores, there is always a reason that even though they made they’re numbers, they don’t get the bonus. Always an excuse. In the entire time he has worked for Perkins he has only gotten approx. $400 in bonus’. $400 in 3 yrs. – that’s a little over $100 A YEAR! He has given Perkins’ his blood, sweat and tears, working through fires and under despicable boss’s, all of whom have been let go do to their inability to manage. Through all of this he has never complained and never been late. Most of his sick time has been used in order to get a full paycheck. Not because he has been ill.

In all, I have found Perkins to be ANYTHING BUT “family friendly”. My husband has been given “graveyard” shifts since starting. Never a weekend off or any holidays. As you can imagine, in three years, this is taking a very big toll on our family. All of this would be worth it if he could support his family on what he makes working for Perkins – but he can’t. We own our cars outright and have no outstanding debt. Our home mortgage is more than manageable but still we can’t make ends meat. In order to survive I have had to go back to work putting our children in daycare. Working for Perkins has pulled our family apart. We never see our dad/husband unless he is sleeping and we can’t afford even the basic necessities. I have had to apply for public assistance for things like our utilities and food. And based on what he makes we qualify! That alone should be a huge embarrassment to Perkins that they’re employees are paid so little they can qualify for government assistance.

I am writing this anonymously to protect my husband from any backlash. He has no idea I am writing this. If you care enough, it should be pretty easy to figure out who he is.

Signed,
A very desperate housewife

kcady	6/26/11
Maybe if Perkins didn't give such "skimpy" portions, they wouldn't be filing for chapter 13. Perkins, either lower your prices or have bigger portions.

steve bucher	1/6/11
recently i had the opportunity to eat at a perkins outside of allentown pa. i opted for the meatloaf platter. everything was good except the meatloaf! quite possibly the worst meatloaf i have ever eaten. (still don't know why i ate it all) did not seem like any kind of meat i have ever experienced. service was great and quite possibly why i did not complain.

Debra Rogers

12/16/10

I visited your store #3508 at 175 Byers Road, Miamisburg Ohio 45342-3612. I am disabled in a wheelchair, I needed to use the bathroom but couldn`t because there is no handicapped bathroom! I had to leave in a rush to find a bathroom and didn`t make it!I couldn`t hold it and went on myself I cried all the way home! If there had been a handicapped stall this wouldn`t have happened! I can`t believe in this day and age this would be a problem! I hope in writeing you this problem can be eraticated! Please take this into concideration! I really love your food and would like to be able to use the bathroom if needed! I hope to hear from you and that this problem will be addressed! Thanks Debra

TYLER GILLEN	11/29/10
THE BEST WAIT STAFF EVER IN LARAMIE WY MOST OF ALL A FORMER MS SHARON NABB WHEN SHE WAS RELIVED OF HER EMPLOYMENT MYSELF AND MANY OTHERS HAVE NOT RETURNED TO THE RESTURANT SHE WAS WHAT MADE THAT PLACE SHINE

Doreen Binstock

10/18/10

Saturday morning 10-16-10, myself and 3 adult family members, 2 young children, and one two year old and one baby went to our local Fargo, ND Perkins for breakfast. I cannot tell you how impressed we were all the way from our initial greeting, to the seating, to the waiter, and then to the checkout. You have a superb team working at this Perkins! We enjoy going out as a family and dining out. More often than not however, it has not been as great an experience as this was. The food was great too, by the way! But I want to focus on the excellent service! Everyone was cheerful, spoke to the kids, joked with us. This made it such a pleasant experience! Thank you and keep up the good work. Please pass this on to your Fargo chain. They need to know they are appreciated!