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Went trough the drive thru for store #1142 the employee rushed me placing my order and when I asked for a side of sauce I was told I couldn't have that because it was only for the teriyaki chicken when I asked her to repeat what she said then she repeatedly asked me if I wanted a drink I told her I wanted the sauce even if I pay extra and she still told me no I will need return to that establishment ever again unless they get new employees who are actually grateful they had a job perhaps she should go on unemployment if she doesn't want to work
I must start by saying i am an African American female that loves all races. How ever in my 8yrs of giving my best at panda express i have been victom of Asian, Hispanic,White people have been promoted and treated better than I! I kept quiet because some believe my race tends to use this as an excuse to get sympathy. Or always think every things about race. This is not my beliefs or intent. This is just an ongoing issue that i want exposed!
When they first opened in Riverdale Ga my aunt went and said they were horrible and their jello for the kids tasted like snot so me and a friend waited a little while to go there and the first time we went they were very rude but the food wasn't so bad so we just went again and they still acted like we were stupid we all wanted white rice and they said they were out and they couldn't make any more even though there was still 2 hours until they closed so we wanted to talk to the manager and all of a sudden none of them new how to speak English and claimed they couldn't give the managers number out and that he was on vacation they are the most laziest people ever a there was hardly any food left and they wouldn't make any more so we will definitely never go to a panda express again
I have never been so disgusted by the treatment of an employee in any restaurant. My son has a stuttering issue and as he was ordering his food he began to stutter as he ordered. When he completed his order the employee began clapping/cheering that he was able to complete his sentence. I will tell ALL that I know not to ever eat here! This system is requiring to rate this store but there is no negative rating. So what is shown is inaccurate!
The worst customer service ever. We went in at 9:15 and they were out of food and the Manager refuses to cook new food. Will never go back again there ever.
The food service was a complete disaster on bell rd & 9th street (Phoenix). I got sick. Never again should I recommend Panda Express.
I'm a food enthusiast when it comes to Asian dinning. I'm a lover of the Asian arts and culture, so I can understand why you make changes. I have to say I'm disappointed with other customers who know nothing about Asian culture. They judge your food and on top of that they act like they run your restaurants. They humiliate your employees and force them to give them more food because they can " write a complaint". Please people don't complain, open your hearts . Look at where these people come from. Word to the wise, when you make the employees break their own house rules, your only making yourself look bad. In their eyes your the reason they give bad service.
Are you kidding me panda express the new rice is terrible
Please bring back the white fried rice
The location is baseline and 24th street. They're all have an attitude especially the young girl serving. Today when my husband and I walked inn they said welcome to us so we started to order and she all of a sudden she walked away and started talking to each other and forgot about us. Also the male cookers have a staring problem checking out every women that walks in to the restaurant. Both of the server were all worried about the drawer moving money and talking about them leaving. I sure wont be coming back.
Dear panda, this new brown fried rice is horrible. I feel like I'm eating dog feces everytime I order it. I haven't heard of one person liking this new rice so I don't really understand why you guys would make this change. This was a very stupid decision on your part and I think you should fire whoever made this decision because they have no sense of good taste. I hope you take into consideration everyone's opinions about this horribly tasting "rice". Thank you.
Totally disappointed in the decision to make fried rice out of brown rice. The texture and taste of fried rice made from brown rice is like eating some paper. The texture is soggy like, not fluffy like white rice. EPIC FAIL for Panda Express... what a HOT mess!
I'm so disappointed that I can no longer get good fried rice at PE. The brown rice does not taste good.
We just walked into a panda express that was supposed to be open for another 20 minutes, when we were told "im out of a lot of food". They had already closed and cleaned the entire service bar and they indeed had less than one serving of everything, except not everything. No chow mein, no orange chicken, no egg rolls -- no point in spending any of my money.
They are building a lot near North Austin Texas on RR620 I would like to know if you can put one there PLEASE thank you
Thank you Panda Express for switching to brown rice. Obesity is an epidemic in this country, and it is nice to know that when I need something quick for my family there is a healthier option out there. Switching to brown rice was a bold move and I am proud of you for it. I have tried the fried brown rice. Its good. For the rest of you who still yearn for white rice...fine avoid the health benefits if you want. Order the steamed white rice that is still available. Kudos Panda. Thanks for making a step towards a healthier country.
Twice I was interested in trying menu items based on advertising on TV. i was so wrong both times. The beef dish a few months ago was so spicy unable to eat. It was not advertised to be spicy. Then I tried the brown rice bowl with Surf and Turf. The brown rice was mushy and no flavor. The beef was too spicy to enjoy. I don't think I will be spending my money on your products again.
I am VERY disapointed with the change of the fried rice. I enjoy fried rice and by making it brown rice it ruins the taste and texture. A good idea would be making brown rice an OPTION. Also I am in AAWWW that there is no longer white rice. I think that is BONKERS! I go to an asian fast food restaurant and there is no white rice or fried rice. I am VERY disappointed in your decision. Thank you for your time and consider the idea.
Dear Panda, I appreciate your health choices but I an very disappointed that you have made the decision for everyo e to have brown rice in the fried rice! Brown rice has a very different texture and completely ruins your once yummy fried rice!! Please, please, please change it back or have the brown version available for those who CHOOSE it! Isn't that what America is all about freedom to choose your fried rice? Thx alot