291 Reviews For Nissan Headquarters & Corporate Office

engine service soon

new Nissan Juke had the car for 1.5 weeks service engine soon came on took it to the garage reprogram it the next morning service engine soon again took the car back been in the garage for 2.5 weeks they can't find the problem what is doing is you start it and the car runs flooded and the tack runs up and down take off and the engine has no power. this is a turbo engine help me please.

JUKE pours fuel all over engine

NIssan juke repaired under recall for fuel leak then we paid 450.00 to repair one more . Now leaking again Nissan will not pay for it I guess they want someone to DIE. please stop buying Nissan

Great Cars - Bad Dealers

I have always enjoyed my Nissan, and have owned/leased several over the years, but when negotiating with Nissan Capital in Atlanta GET IT IN WRITING. These guys will tell you one thing and then do something else!

Terry chaplain Nissan lumberton

Don't go to lumberton Nissan service dept. is awful ! So then I talked to Terry Chaplin the owner his self and he's hateful too so I know where us employees get it from! 1,500 later they still can't tell me what's wrong with my car!! Don't go there

no money involved,no service

No wait!!! I will tell anyone to buy a Nissan vehicles, they care just about you buying I have a transmission problem since the truck had 10k miles and they don't want to do anything with it, I will not buy Nissan car or truck from Nissan anymore period

Love my Rouge

I live in Atlanta and we just had a really bad experience with snow and ice. I was really nervous because I had never driven in this kind of weather. I watched as very popular high performance vehicles slide, stalled, and were just stuck. My rouge never once stopped, nor did it slide on the ice. I was able to drive right pass the "best cars" and finally made it safely home. I love my Nissan Rouge, if ever you are looking for a real customer experience for advertisement, please think of me!

Nissan North Salt Lake, Utah

Due to a arrogant, rude General Manager we have been saved from making a mistake and buying a Nissan. We have purchased 5 Nissans in the past 20 years, but after the encounter at the dealership with this man I came home and read this website. (Mind you, the low on the totem-pole salesmen were great.) After what I have just read I do not want to buy or own a Nissan! I don't even want one from another dealership! Thank you, thank you sir. If you had not been so rude I would belong to the losers Nissan club.

terrible customer service

Pittsburgh East Nissan is terrible to work with. First bad experience was with a female salesperson who wanted to sell anything but what I was asking about. Second bad experience was with the person who answers the phone. She was extremely rude and told me to go to another dealership. Third bad experience was with the Manager of the Dealership. He yelled at me trying to defend the woman who answers the phone telling me she didn't have the answers to my questions. Then why was she trying to answer them. Third strike. I will never buy another Nissan; ever.

TERRIBLE

2013 Nissan Pathfinder platinum, Transmission, radiator,power seats,memory seats, hood alignment. mileage 2489 miles. NO HELP WHATSOEVER FROM NISSAN. The vehicle was repaired, this car has serious problems, THERE IS NOT RESPONSE THAT THE VEHICLE JUST STOPPED AT 70 miles per hour on a major highway,with my family onboard. I also payed to tow it, and they would refund the money later with proof of tow.

nissan corporate is worse than the dealerships!!!!

I've had numerous complaints about Nissan....don't even get me started. My recent one was when I complained to them about my paint oxidizing on my car after only 2 years. They very abruptly told me that it happens, and there is nothing they can do. That dealership is now closed. So I called corporate.....after talking to a very VERY inexperienced Nissan employee, I hung up on her. She was AWFUL.

Smith

My car was taken to Nissan of union city in Georgia for head gasket repair,after a month they started my car and called me to say it had slung a rod and I needed to replace the motor !!! The tech Obviously wasn't qualified to work on my car !!! They still have my car 4 months later And no one will return my calls !! I drove the hour commute to check on my car to discover it sitting in the lot,uncovered in the rain and freezing temperatures with greasy car parts on the leather passenger seat !!! I am taking legal actions against them!!!

Noise Problem

My new 2013 Altima 2.5(2000 miles) has a high pitch noise that I did not hear when I first drove the car. It is getting louder now. I took it to the dealer and they said that no problem was found and they could not duplicate the noise. I will take my car to another dealer and see if they can locate the noise problem.

thank u

i own a very old car and its just falling apart well I wanted to go to boston mass and I live in ct so I decided to rent a car since mine the heat was not working and has a oil leak lol but anyways I went to enterprise and they told me they only car they had available was a 2013 Nissan Altima I said that was fine,well I have never driven a nissen and I have to thank u all for making such a wonderful car,was so roomy and comfortable and the ride was very smooth I just fell in love lol maybe someday I can afford one but for now thank u for giving me a chance to drive one of your cars.keep up the good work u make a wonderful car. thank you Martha laflamme

Buyers be aware

Last year I bought brand new Nissan Maxima from Nissan dealership in Smithtown, NY. As a thank you for purchasing the vehicle they offered to install tinted windows. I agreed. Months later I got pulled over for illegally tinted windows. After explaining Mr. Joe Urso at Smithtown dealership that they installed illegal tint which should be replaced, his response was that they have "waiver" that says buyers are responsible for their vehicles!!!! He also said there is nothing he can do because the salesman that sold me the car is no longer with dealership???? So all of you Nissan buyers out there be careful what you are getting at Nissan, it will cost you money later on. It cost me $216.00 and aggravation.

I just want to say that all the workers at your Nissan Dealership on Hylan Blvd in Staten Island , N.Y are so very friendly and treat you like a king when you bring your car in. And I would like to point out one Tech his name is Reggie, I always ask for him, he is very caring and knows his profession. I think you should acknowledge him with a letter .

Arbitration Department

Calling arbitration dept. ,to the lady that have my case I have her name and number,calling for the past ten days and no one from that dept. call me back "on a case open over 50 days ago,I'm with out my new car " I buy it less that a year and the dealer can't fix it for over 70 days in a rental with out my car the one I'm paying for ,I'm in the repurchasing process ,calling them for an update like I say over ten days ago ,I call supervisors and corporate office with message on Friday 10/4,Monday 10/7,Tuesday 10/8,Wednesday 10/9,Thursday 10/10 and today I left message every single time and consumer affair sent internal messages" I always left normal message NOT disrespectful or anything like that only that I can't understand why their can't return my calls for an update in the past ten days on the case that has been open since August 6/2013 ,unbelievable and I still want to buy the same car again I'm very frustrated and in shock

vin#

i need to check the vin # for my nissan it is your product i should be abel to check it thru nissan

I purchased the 2012 Altima SR series on June 3, 2013 which had 40,000 miles. On August 17, 2013 as I was driving on the highway my car became very sluggish and started dragging I pulled to the side and the car began to smoke and within a matter of 5 minutes the car was on fire. The fire department was called and the police. According to the PFD it appeared to be an electrical problem with the car. Nissan I need a response on this matter. A Jay

2013 Nissan Titian Sv

I purchased a truck in May 2013. In June 2013 a transmission line split in half. Took to dealer and that was fixed, then two days later radiator had hole and AC condenser had to replace and AC unit rescaled. Then in July the transmission has some kinda of valve in transmission go out. Truck has been at dealer for over a week now for transmission. Makes you wonder if its more than that and they are not being honest. Calling the consumer affairs is pointless. Very expensive truck to have this many issues. Very disappointed with Nissan. I will be looking in to lemon laws.

Nissan does NOT stand behind there product!

I own a 2007 Nissan Xterra and recently had a problem with the transmission and radiator fluids comingling. This caused a catastrophic transmission failure that Nissan knew about since 2007. There is a class action law suit that settled for the consumer to pay the first $3000. WHAT??? This is a problem that should be recalled but it would cost Nissan too much money. When calling William Crockett in the Corporate office he told me that I should be greatful I only have to pay the first $3000. I will never buy a Nissan and I will make sure everyone I come in contact with knows how awful Nissan is to there customers. It is a disgrace. By the way this is happening to thousands of Xterra's and Pathfinders since 2005!!!!

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