194 Reviews For Meijer, Inc Headquarters & Corporate Office

Store Managers

Store 1005 13 mile, Madison Heights, MI. Your store managers John, Sandy and Patricia are very very disrepectful and rude. I have went to the store to buy items and your mangers would go to a cashier and would talk a cashier about their hour.When they had customer in their line and I was very up sit with this issue. I have witness this every time I go to this store. I live in the area and I have been to different Meijer's store and this is by far the worst store. The manager lack customer service.

defective tamper-proof

very slow response to a defective tamper-proof packaging of a food item (lemon juice and lime juice) - not very impressed with Meijer Corporate - I like the Meijer stores.

poor customer service

I hope this message is seen by a MANAGER. Ordering on your website is ridiculous. I have been trying to place an order since Tuesday May 30 to no avail. I have called customer service a total of 4 times so I could spend $150. I was trying to purchase an air mattress that I needed by 6/6/13. If i had been able to order it I would have had it in plenty of time. I have received NO PHONE CALLS back from anyone at Meijer. I just keep getting sorry. Now when i go to your website the air mattress is sold out. I am outraged by your companies terrible customer service. I have made more than 20 attempts to order this one product on 7 different devices and with 2 different web browser. I was literally trying to give you my $$$ and I have not received good service. I am very disappointed and will no longer shop at meijer if this is the way I am going to be treated.

I used to love shopping at Meijers, but since moving to Howell, MI, I hate, HATE to! The layout of this store is so awful, I am now shopping st Costco or Krogers. It's absolutely awful......my old Meijers you walked in, produce and deli to the right.....meats located all together, and I spent MORE money there as it was a relaxing and enjoyable experience. What are they thinking?

I love Meijer

I have shopped at Meijer since they came to Indianapolis more than 7 years ago. I have had mostly good experiences, anyone can have a bad experience anywhere. I do not like customer service at Walmart and have found it pretty much the same at most stores. By the way, as far as requiring zip codes for credit/debit card verification, most gas stations require it, not just Meijer. Including Shell. Your zip code is provided by credit card services as a way of verifying your identity.

pharmacy thinks they are doctors

I have been on pain meds for 3 wks. for a back problem. Took a new prescription for the same meds in today was told it was too soon and the pharmacist decided I had to wait 2 more days.It was convenient for me to get it on the way home from the DR.not to have to go back again on friday. Since when does the pharmacists know better than my Dr.

expand

Anybody that thinks wal mart is a better store for groceries is a complete idiot. Meijer is by far the best all around store!! I'm moving to arizona soon and am dissapointed meijers only have stores in about 5 states. Please expand !! I will miss your store greatly

really?????

I am done with Meijer! They cannot get registers to function right nor do the employees understand anything either....including managers.... I am sick of the whole place...double charged for groceries and checkout girl who is inappropriate....Walmart here I come!

Iam a frequent shopper at 12 mi and Mound in Warren Michigan. This last week I received my 94.00 state tax refund, I thought I would go and get groceries and cash the check. Will to my surprise I was told their is a hold and I am not in the system. Couldn't believe it. I was thinking of going to Wal-Mart. I asked the store manager Tom Livernois he approved the cashing of the check. Will you almost lost a customer because of a store policy. This policy should be changed. You know a state check is good. Shopping for groceries with I D. Why???

I absolutely love the airport road jackson store until i was approached by a disgruntled employee who had spewed vulgar profanity to me, i gave my complaint to manager imediately, the the store director, it was on video and i had a witness, somehow, the footage cant be found, and was told to get a personal protection order against this man since i explained how fearful i am, by the director, but this would keep me out of the store, so they would rather keep disgruntled employee than me a paying customer...shouldnt this person be terminated ? Instead ive been terminated for shopping, minding my own business.

Michigan City, In 46360

Visited the store today asked Meijer employee who was stocking the Coke products if the Coke was on sale. He didn't have a clue. He stated things change so fast he can't keep up. Went to next aisle there on the floor sitting cross-legged was a Meijer employee ( blue shirt and name tag) she had boxes all around her and was sitting there texting, yes texting, on her cell phone. Maybe Meijers has openings for "secret shoppers?" I

Grocery...

I now work for Meijer, yet shopped them for 20 years, hang in there boy's isten to your family...team doesn't work...UNIT...or family does, keep up the good work.

Wash and wax car wash

I used your brand wash and wax car wash in the gallon plastic bottle. The soap is blue in color. I washed my new 2013 Ford F150 and the black plastic covers on the side step bars melted into a black goo. The brush filled with gooy plastic as it became soft. Nothing on the bottle advises not to use on plastic. Will Meijer Corp pay for my damaged truck?

Store Location

I don't know if I have the right sight for this to go to the right personal or not, but I hope so. We have a Walmart in this area ,but I think there is a open opportunity for your store. There is 4 towns within 5 miles of each other. There is a large oil and gas development in all three counties. We have chemical plants, a new gas fracking plant to come on line In January.. We need something other then Walmart ,there is a lot of dissatisfaction with every on I talk to with this store, but its the only game in town. Thank you Hope you will take a look at our area. Greg

protection plan not worth it

I purchased a necklace with a value of $150. It was on sale and I used Santa bucks also. I also purchased the protection plan. The chain broke, so I filed a claim through the protection plan. I sent the necklace in. They are not replacing the necklace nor giving me a refund that will allow me to purchase a new necklace. I am only getting $19.00 back to "replace" a $150 necklace. This protection plan is a scam. I will never buy jewelry at Meijer's again!

I went to Meijer's gas station this morning to fill up. Upon inserting my credit card the screen popped up to enter my zip code. I had seen a TV program recently that this is a scam that merchants are doing so they can data mine your name and zip code to get your address to solicit more business and is also being used by identity thieves to gain your information. I went inside and talked to the store manager and she told me it was to prevent identity theft. I told her about the program I had seen on TV and she said it was a corporate decision. I then called Bank of America, my credit card company, asked them if it was required for their use and he said, no, they did not need to zip code and did not use the zip code. In fact, that info was not provided to them. I went to Shell to fill up and will go back to using Shell. Their pumps didn't ask for a zip code when I used my credit card.

loss prevention

Meijers falsely accused me of theft due to item not scanning in your Meijers McHenry store. The loss prevention lady, Laura, we so rude after I was stopped on my way out the door. She called police in after a box of donuts was not properly scanned. I was falsely accused and even the police officers were shocked at her behavior. This woman is the worst employee I have ever encountered. I am taking up a law suit for false accusations regardless of cost to me. She screamed at me, went thru my pockets and called me a shop lifter! WHAT? I will not be treated like this by anyone. Warning: Do not shop at Meijers! The store is usually dirty, bad customer service, old meat and produce and now falsely accused? I will certainly be speaking to Corp about this incident then filing a law suit regarding my good name

Not the Meijer we used to shop at and it will never be again. All about money and customers are trash that is the new Meijer Corp. view from the top looking down at all of us customers. SAD and you can not change it.

platinum card

The new change in the way the rewards are done are not beneficial to the customer and that is what is implied by the info sent out by GE Capital Retail Bank. Respectfully , Clare Jewell

Customer Service Reps

I notified customer service of my husband's death and was berated for not notifying them immediately. My card was cancelled, which held almost 1,300 points, I was told they could not be transferred to a new card after I applied for one. I cannot get it touch with a live, speaking person to explain my concerns. I tried to find out what the balance on the account is so I could pay it off, and couldn't even do that.

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