Market Basket Food Stores Corporate Office | Headquarters Contact Phone Number & Address

Al Mather

4/24/12

We live in the Plymouth, NH area where there is a Hannaford and a super Walmart. Because the Walmart store does not have a good reputation for its meats and groceries, Hannaford remains the only game in town for quality foods. Plymouth is an ideal place for a market because Plymouth businesses serve people from about 8 to 10 surrounding towns. It is a real hub for central New Hampshire. Because of the proximity to NH lakes and ski areas there is a larger population in both the summers and winters that move into the Plymouth area. There is commercial land available along Rt. 25 west of Plymouth. Why not build a new store in the Plymouth area instead of building a second store in the same community as you have done in some areas? I didn't rate the store be-cause the nearest one to us is in Tilton, over 20 miles away, so we don't shop at Market Basket as often as we would like.

Carol Houde

1/28/12

You would certainly get a 5-stars BUT, I am very alarmed that you sell pork products from the Hatfield Farm. Just Google Hatfield farm/Pigs/Maltreatment and you will get a big surprise. This(these)videos went viral a few years back. I HAVE SENT THIS INFORMATION TO NUMEROUS FRIENDS AND FAMILY. In turn, they will likely do the same. I don't think you should support a farm that has a history of maltreatment. We could argue the merits of vegetarianism (I am not one) but this is not about that. Civilized cultures do not support cruelty toward the animals that nourish them.
DO THE RIGHT THING AND DO NOT SELL PORK FROM HATFIELD

Debra from New Iberia, LA

1/15/12

I was visiting with family in Lake Charles, Louisiana today. (I visited the MB on Ryan St.) I went by to get a king cake...when I lived there Market Basket always had WONDERFUL King Cakes (Not Randazzo good but good enough for Lake Charles). Well, I got a strawberry and cream cheese filled King Cake. Until I got home to New Iberia (two hours away!!) I did not realize what they sold me was a plain, DRY as a bone in the desert, King Cake. I am very disappointed but LESSON LEARNED! Now more MB king cakes for me EVER AGAIN! ~~~~~I should have remembered that my friend was ASSAULTED at the MB on Fifth Ave. in Lake Charles and the MANAGER did NOTHING to help her!!!!! HE WATCHED!!!!!!! And then when the cops came he was of NO HELP!!!! PATHETIC!!!! JUST PATHETIC!!!!

Zwolle, LA Market Basket STore

1/9/12

I am a Zwolle resident and i am proud to say that I hate Market Basket. They are hurting people. People already can't afford food and then they come in and up the prices. A case of fish is now 90 bucks when it use to 30 bucks when Big Star was the owner. I have an elderly husband that is paralyzed and I tried to cash his check for him and they said that he needs to come in with his ID. That was a stupid thing to say and he can't walk and I can't tote him. I just hate Market Basket. Big Star needs to come back and come back soon. Market Basket is 3 times higher than big star and walmart combined. Just last week big star had a bomb threat because the prices are killing people. I hope Market basket wont be around long. I hate them.

Attention

1/9/12

The Market Basket that operates in Massachusetts and New Hampshire is not headquartered in Texas. Their corporate address is 875 East Street, Tewksbury, Massachusetts 01876. You may call them at (978) 851-8000 or fax them at (978) 640-8390. There are multiple chains that operate under the Market Basket name around the country but they are completely separate companies. I appreciate your enthusiasm but there is no official way to reach Market Basket on the Internet as they have no website. Best of luck to all the folks trying to get a real supermarket to locate in the Berlin-Gorham New Hampshire area.

Fran Pomerleau

1/8/12

I would like to put in a complaint about the Market Basket in Plasitow NH for Jan 8/2012 I went to pick up a few things that I needed to get by until I do my regular shopping and to my amazment they were doing inventory, what the hell do you people think you are doing having shoppers in the store and doing inventory ( this is so wrong) all these kids did were get in the way and I even ask one to let me in the cooler to get something and he said sorry lady but I'm counting these. I went up to the store checkout manger and told him excatly what I thought and If I ever go shopping there again they will be lucky.Wake the hell up you do not do inventoiry with shoppoers still in the store close the store for inventory.Oh I forgot the store manger said it was due to the kids being under 17 but you could sure fool me as I seen a lot of older then 17 doing inventory, so don't lie we are not stupid, I think MR MARKET BASKET NEEDS TO SEE WHAT REALLY GOES ON IN THESE STORES,OR MAYBE HE IS BLIND!!!!!!!! VERY DISAPOINTEDIN MARKET BASKET!!!!!!

dowdnl

1/5/12

I just want to complain about the Burlington, Ma store. No matter what dept. I go into, dairy, bread etc. I find that they don't rotate the merchandise. For instance I was buying a gallon of milk on Dec. 23, I was checking the dates and I found Jan. 7th in front and Dec. 26th in the back of the shelf. This is not the first time I have noticed this, when I spoke to a manager on a previous occasion he said he would look into it. Last night I was buying Market basket Chicken Salad and once again when checking the dates I found Jan 18th in front and Jan 13th behind it. About a month ago the store had marked down tubs of Olivio butter because it was going to expire in a day that was because they were stuck way in back while newer product was stacked in front of it. So if the store finds it throwing away expired product thats why!!!

Margaret Spikes

1/2/12

I shopped at your Market Basket store on Saturday and Sunday, December 31, 2011 and January 1, 2012. I notice Monday, January 2, 2012, I had a lot of knats around my garbage. I just now went to open a new loaf of Market Basket bread, that had never been opened, which I bought Sunday, January 1, 2012. It was so full of knats, I grossed out. This store is located at Hwy. 398, Moss Bluff, LA. I have been a faithful shopper, but I am not sure anymore.

Darlene, RI	12/31/11
Hello, I have to travel 35 mins to go to Market Basket. I would love to have one close by Cumberland area. Is there a site I could go to & put in a request for one in this area??? Thanks.

Amy

12/28/11

I am a regular customer at 10 Main St , Tewksbury MA , I notice at the sushi department, there are 2 statues, a male god and a female goddess people worshiped at Chinese temples, I find it not very appropriate to put it there, when I call the manager to discuss it, he told me it's just a decoration, and just ignore my concern.

I hope that you can ask them to remove this. Some Chinese restaurant owners put the statutes at their restaurant and put food offerings before them, so I think it's not appropriate for Market Basket to have these statues as decorations.

Lee N arcisse	12/17/11
ok , my complaint is market basket wheat bread for several months has change in that is dry n crumbles , its not the same i don't understand why its so dry n crumbles its so dry , well any way i want be buying it amy more , i tried to waite and see maybe its a one time thing but it has not change. i only eat wheat bread if any at all.ty ms Narcisse

Kristi, NH

12/12/11

Good morning,
I just wanted to leave a quick message in regards to the flier that was put out this week.. You printed a great big Merry Christmas, across the top... Thankyou so much it was so great to see a company as large as your still willing to say merry Christmas to your customers! Not happy holidays or some of the other crap alot of companies are forcing their employs to say these days! So good for you!! And I just wanted to say Thankyou! It is Christmas and we should still be able to speak it!!! Hey market basket!!!

Debra Cashman

12/13/11

I shop at Storey Avenue, Newburyport Market Basket for myself and clients & love it! I'm amazed that most prices on everything from food goods to cleaning supplies are much much less than Walmart.......and not just cents difference from Shaws, but dollars......yes dollars difference. The staff is always polite, friendly and helpfull. I see many please "above" for a Market Basket in the Berlin Area.......that would be awesome, but even better would be one in Colebrook NH. The folks in the North Country of NH could desperately use one. The local IGA is just out of control with their jacked up high prices (they jack the prices up really high during ski mobile season)~folks up there are hurting$$ and surely could use a more reasonably priced store. Besides more for your dollar, a store up there would provide jobs~something else that is SORELY needed as many jobs have been lost due to closing of Ethan Allen Furniture manufacturing Plant, Various paper mills & now the Balsams Grande resort/Hotel. Please consider opening one in Colebrook NH (the old RiteAid building is sitting vacant~may have to be enlarged, but would be perfect other wise). Thank you so much! Sincerly, Debra Cashman
PS~ I hope you will reconsider letting Suzy Heck tp start receiving out of date/old produce again to help her with her Wildlife center. I donot personally know her just read her plight above & it just seems like the right thing to do. Thank you.

Irene Jordan

11/15/11

if there were more stars i would give it to the market basket in chelsea mass. the store manager kevin, is one of your best assets, he has helped me on may occasions and is the most pleasant man i have met. Being in retail my whole life its amazing the kind of service i receive at this store, he and his amazing staff should hear of this because too many times you hear the negative. I use to shop at stop and shop but no more this store will be my favorite from now on thanks for having such great people thanks irene jordan

Diane	10/10/11
I live south of Boston in Weymouth. I visit my son in NH and I shop at the Market Basket in Hookset and Concord. Why hasn't Market Basket opened a store in the south shore of Boston. We only have Stop and Shop, Shaws, and Hannaford's. Market Basket would be an asset to have in the South Shore. Any possibility of that occurring in the near future?

Kilda James	10/1/11
The product -CHTOURA (garden) Fig Jam with Sesame Seeds - available I see from several of Market Basket stores in the Dover NH area, is one of the most awful products I have ever tasted. Fig jam is one of my favourites and I have tasted it in many coutries, but this particular item should not qualify as fig jam.

Gloucester Man

8/9/11

Gloucester, MA store is excellent with a helpful staff; but the new, krappy plastic shopping bags didn't even make it up my driveway(!) They are WAY too thin and cheaply made. I always use plastic, as I reuse every last one of the;, but when they can't even make it into my kitchen, I am left with some shredded, useless pieces of bags and damaged groceries. Surely I can't be the only customer suffering from this issue.

Lisa

8/11/11

The quality of Market Basket brand products is greatly declining and the prices are climbing. I used to shop here for significant savings compared to Hannaford, but that is quickly changing. The size of Market Basket brand toilet paper is becoming invisible. Their brand cream cheese taste terrible, and they aren't carrying bounty select size, instead they want you to buy their cheap brand of towels. Brownie mix is getting ridiculously priced and so aren't the eggs and bacon. They are cheaping out on quality, and the size of products is decreasing while the prices soar. I'm very disappoointed.

laura	8/21/11
Plaistow NH, went shopping and the bag boy mustv have ucut himaelf.because there wasv bood on my bags. the store is nasty and gross an noone in managemnt cares.o

Gail Terrell	9/14/11
A lady by the name of Avon Knowlton was a speaker at the town meeting the other night! She informed everybody that there will be a Market Basket built in Merryville! IS there going to be one established in Merryville so all the rumors can be stopped!We need a newpaper announcement to inform all the people of Merryville! Thank You!

jody	7/10/11
i live in nh i think the market basket in concord nh is great but not much parking i think it would be good if they build ahuge one in chiester nh lots of land there for sale and great for surrounding areas further away from concord

Catherine Antonuccio

6/21/11

I travel quite a distance to shop at Market Basket and love the store. Can you please influence someone to open a store in the south shore of Boston, i.e. Quincy, Weymouth area. Going north is difficult to go through Boston and also going to Bellingham on 128 its at least 40 minute ride Please consider this area . Thankyou and you will have many more shoppers believe me. Thanks for your time. Chickie Antonuccio- Quincy MA.

thelma barker	6/8/11
i live in mass but sometimes shop in nh at tilton. We would love to have a store in Hanover ma. A great need for something other than shaw's which is too expensive. thanks for listening

Patricia

6/4/11

We shop at your store in Leesville, LA. I'd like to know why you no longer offer Bryan Hickory Hollow Beef Smoked Sausage as an option on your order sheet. For years our church has sold Sausage/Chicken dinners once a month. We order 2 cases (30 pkgs) of the sausage every month from about May until the Christmas holiday season (Nov-Dec) every year. Our customers prefer Bryan HH Beef Sausage and expect it to be on our plates. We suddenly find it unavailable not only in Leesville but haven't found it anywhere in Central Louisiana. Please explain.

Louise McCosh

5/13/11

Please come to the Berlin-Gorham,NH area. We need good food for the health of our families and the health of our community. I and many of my friends have shopped in your Tilton, NH store. The quality of your meats, produce, and non-perishables was consistent. Your sale bins were conveniently located. Your shelves were well-stocked and your store was clean. Please consider coming to our area. We need you and the opportunity to work for you.

June Morello

5/8/11

Dear Sir/Madam, I would very much like to share a most pleasurable shopping experience that I had at your "Reading, Massachusetts Market Basket" this morning. I was at your store at 7:00 this morning to do my weekly shopping. I noticed that you were all out of "Sorrento Ricotta Cheese" and I needed 2 large containers. Aimee at Customer service said none was to be had until sometime next week and I needed it like now.. I asked Aimee to call the Woburn store and see if they had any on hand. Well to make a long story short one of your workers, Fadi, sent a worker named Holly to go to your Woburn "Market Basket" to pick up the Ricotta for me. The reason for this e-mail is to sing their praises and your praises. Theirs because all three were so kind, considerate and professional which meant alot to this consumer and made my shopping so much easier. I sing your praises for having the insight to employee all three.....I would so appreciate your telling them how grateful I am. Many, Many thanks, June Morello - Stoneham, MA

Mary	4/22/11
Would love to see a Market Basket in Plymouth, NH. It would be very busy and there is a great location available

Brian Dumas

4/4/11

I have shopped at your store at 700 Boston rd all of my Life and it use to be a good store to shop at. But lately not so much.I have witnessed your store manager yelling at
three different employees all were young woman one of which was in tears. I cannot believe someone like this is a manager of any store.This is not the only problem with this store it is a very busy store I know but you cannot keep the items stocked.I shop
each day and there is always something that is missing.Lucky for me there is another market basket 3 more miles away or maybe I will shop for now on at Shaws or Stop and shop it,s more expensive because there Union but they cannot treat there Employees the way that your store seems to do.

Suzy Heck

3/3/11

I run a Wildlife Center. A few months ago, Two Market Baskets in our area, CONTACTED ME (I DID NOT CONTACT THEM)and offered their out-of-date and throw-away Produce. Of course, we said YES. We sent them our 501c certification, a letter of Hold-Harmless, and information about the animals that we handle - Deer, Raccoons, Opossums, Squirrels, Rabbits, etc. that would greatly benifit from their Donations. We have been picking the Produce up 3 times a week, and also,when they call on an off-day.
We were informed this week that these Market Basket stores have received an E-Mail from the Corporate Office, that they can no longer Donate the Produce to us.
The Rehabbing wildlife, especially the Deer, have grown to rely on the Greens, Fruit, and Veggies. It has releaved us of purchasing them so that our Funds can be better spent on Medical, species specific formula and foods, and general care.
One of the stores (the main reason they Donated the Produce) had a problem with people digging in there Dumpsters at night and taking the thrown away foods, and discarding what they did not want in the parking lot. Aside from making a huge mess that M.B. had to either hire extra people, or take their employees away from their desinated jobs, to clean up the mess each morning, they were liable for Law Suits.
I realize they could be sued if someone got sick from eating a product they sold, or was even eaten from their dumpster, but we are feeding Wild Animals - not People or domestic pets, AND we have sent a release-from-harm letter.
It is a shame that Companies have gotten so distant from the communities they serve that they forget who keeps them in business.

Al Gloucester Ma

1/6/11

I am very disapointed with this store(GLOUCESTER). The reason is that the bag boys were never trained properly, they have put tomatoes, banana's, and other crushables on the bottom of the bag then put can goods on top of them, What do you think happened??? Yes everthing was squished. I worked as a bag boy in the late 60's down south and if I had ever done that I would have been firered on the spot.NO EXCEPTIONS I have spoken to the store manager and told me to bad.. The way I see it this all starts at the corpoate level for not caring. I bet they feel if you don't like it don't shop here go somewhere else....

Christine Zoulias

12/3/10

I lived in Haverhill Mass for 22 years and grew up shopping at Market Basket. When I moved up to Berlin NH, I was surprised to see that their was not a Market Basket around, which made it so I had to settle for Shaw's. However now that Shaw's closed in Gorham NH we have had no good place to shop for our grocery's. We do have a Walmart, but I find that there prices are to high and the quality of their food is poor. I know that its a very big request but I do have to ask WILL YOU PLEASE COME TO GORHAM/ BERLIN NH AREA!!!! I can promise that their will be more then enough customers to support you business. Sincerely Big Supporter of Market Basket...

Sue Young-Merrimack, NH	12/11/10
We are in need of a Market Basket store in Merrimack. We have two Shaws stores with no competition so prices are high. Please look into building a location here in town. There are available properties. I gave you a 4 star rating because alot of your products are close to expiration date so I always look closely before purchasing an item other then that, your prices are great.

George Koufelopoulos

11/23/10

You should be ashamed of yourselves, the worst store is in Epping, NH, the WORST! If they forget to give you a bag of groceries you paid for, they'll tell you "too bad" that's what they told my wife, too bad, per Management. We are not responsible. I plan on letting everyone I know about how you treat customers. My neighbor told me not to go because of how they treat customers, I guess I had to learn the hard way! I lost over $30.00 of groceries, where is it? "too bad, so sad for me, have a nice", per Vanessa.

Darlene Mele

11/6/10

When grocery shopping at the South Nashua Market Basket last night I had two coupons. one for $1.00 off kitty litter and one for $1.50 off New England Coffee. When I arrived at the register the cashier called a manager over and the manager said that I could use the $1.00 off coupon but not the $1.50 off coupon because the price of the coffee in comparison to the amount of savings that Market Basket cannot accept such a large savings. I find this ridiculous!! They also told me that it was because it was an online printed coupon...funny that my $1.00 coupons was too, but they accepted that one. I feel like I am being ripped off here because Market Basket (a multi-million dollar company) can't justify a $1.50 off coupon for a $4.99 bag of coffee. Something is not right here, and this is not fair consumer practices!!

Eileen Austin	5/14/10
I just moved up to Hillsboro NH. This area is in dire need of a Market Basket grocery store. The closest market basket is about 28 miles away. Could you look into this , and see if there are any plans in the future? Everyone I talk to agrees with me..It would do excellant in this area, as the surounding towns would shop there also.Thank you. Eileen Austin.(leenyak@yahoo.com)

RITA D. GAGNE

5/31/10

I live in Berlin ,NH. SINCE OUR SHAW STORE
CLOSED OUR SHOPPING EXPERIENCE IS BAD. ALTHOUGH WE HAVE A SUPER WALMART EVERYONE HERE IS
DISAPPOINTED WITH IT. WHEN SHAW CLOSED THERE WERE RUMORS THAT MARKET BASKET WAS COMING AND
EVERYONE WAS HOPING THE RUMORS WERE TRUE. I BELIEVE YOUR BUSINESS WOULD THRIVE IN THIS AREA. DO YOU HAVE ANY PLANS TO EXPAND TO THIS AREA. WE REALLY NEED YOU!!!!!!!!

lgagne1@ne.rr.com

yankee

8/8/10

MARLBORO MENTHOL SPECIAL

2 PACKS XXX

CARTONS XX.XX

SOUTH NASHUA LOCATION

Do you see ANYWHERE ON THIS SIGN THAT SAYS: regular? longs? lights?
ANYTHING????????
NO...........it simply says MENTHOL..............

$8.+ SAVINGS A CARTON YET.............I had to pay FULL PRICE for the cartons I bought of Marlboro Menthol 100s light...............

The SIGN did not say anything other than what I wrote above!
TOTALLY UNFAIR!!!

Cindy Leger

7/24/10

I do not shop in Market basket unless I absolutely have to because they don't ring it up right. When I get home I always add the the receipt up again and it is always wrong. No matter what the specials paper says, they charge what they want. I went in to buy corn because it was advertised as 5 cans for $2 with additional purchase. They charged me $0.72 per can and my purchases were over $40. This is just one example on the same receipt. all total I was over-charged over $4. I live in Vinton, LA. Market Basket is the only food store we have but I willingly go to WalMart in Orange, TX for groceries.