Intuit Inc Corporate Office | Headquarters Contact Phone Number & Address

IT Tech	4/24/12
Horrible, non english speaking support. If and when you can reach someone, they don't really know the product but are lightning fast at charging your credit card. Ask for a supervisor and get hung up on. another perfect example of all things outsourced to other countries. NO quality control.

Dan S.

4/10/12

I've Been trying to get help or guidance for 2 days via Intuits website, and no response.. I Have used Quicken for 10 years on PC.

I recently purchased Apple Mac laptop, and need help to from Intuit to get software and convert files. Their support website doesn't work.. and can't find a phone number either, even though Intuits webpage suggests "Free" conversion support by phone is available.

Intuit, your customer service and website are NOT USER FRIENDLY. If you value your customers, you can reach me at 301-846-0396. Dan.

Ruth

3/28/12

Quickbooks Pro 2012 BUYERS beware........................do not buy it! 3 out of my 5 banking institutions are not on their list.I wasinformed I should have checked first (how do you check a disc in a box) I would have to close the accounts and open accounts with the banks on their list. Setting up on line banking, what a joke. I was told that my banks server was down, called my bank nothing wrong with their server, then I was told that my connection was faulty called AT & T nothing wrong with my connection. I have spent so much of my time trying to set up 1 account. Speaking to Customer Care, Tech Support, Business App and still NO one can sort this problem out. I can not understand half of what the customer care and techs are saying. I'm sending EVERYTHING back to
Mr. Brad Smith to see if he can get it up and running. As to a STAR a big fat 0.
I've spent far to much of my time and money on this. I wish I cold take it all back to the store and get ALL my money back.

Richard Leonard

2/27/12

On February 7, 2012 I contacted Intuit about a problem I was having putting my Quickbooks Pro 2006 on my new computer with an upgraded operating system. The rep informed me that my version would not work with the new operating system. The rep then said I would have to pay $228 for a 2012 Pro Edition. The rep then told me he had a deal for me. If I would buy a tech support package for $29.95 a month; I would get the new program for free. He also said I could discontinue the tech support at anytime and still keep my Quickbooks Pro 2012 package license.

On February 23, 2012 I contacted Intuit to cancel the tech support and I was told I would lose my Quickbooks license. If I want to keep my Quickbooks, I would have to pay $182.40. I asked about what I was told originally and they said they did not care about what the person told me. PAY THE MONEY OR LOSE THE LICENSE.

BUYER BE WARE WHEN DEALING WITH INTUIT CORPORATION.

I talked to the office of the president of Intuit and I was told that they DO NOT stand behind what their sales reps tell the customers. Their sales people can misrepresent thier products all they want and they do not care.

Dee

1/23/12

With all the money Intuit charges for it's version after versions, upgrades after upgrades, online this and online that, you would think they would be capable of providing customer support for their products. Instead of help, the foreign speaking reps attempt to lure you in to upgrades. My QB Pro 2012 is not even broken in and besides that, has so many glitches and today my Company files disappeared, and customer supports only solution was to upgrade to a bigger version of QB. What a joke this company is! I'm dumping this program tomorrow and will never look back and I suggest some people at Intuit Corporate browse the web and for just a minute, listen to the dissatisfation of the masses.

Turbo Tax User - screwed

12/6/11

I have been a loyal TurboTax user for many years, with no problems with the software. for my 2010 filing in New York State, TT included a form for mortgage tax deduction - which it turns out I am ineligible for. the tax program does not flag this as an error, their 'guarentee' said they will not cover the $3000 tax bill I received because there is an obsucure reference in the actual form that says I am inelligible for the deduction. If the software knows I am not entitled to the deduction, why did it allow that to happen and pass its own internal audit.

Trisha	7/10/11
Ppl like you get all the brains. I just get to say thanks for he awnesr.

Ann R	3/21/11
Upgraded to QBPOS Ver. 10 in January and it has been a nightmare ever since. The latest version has so many glitches, even tier 2 tech support can't iron them out and yet they treat you as if you have no right to be upset b/c you have to spend hours each day trying to get answers. If anyone reading this is thinking about a retail program, RUN don't walk away from QBPOS!

Burnette

2/24/11

I was sent an email from Intuit for a 50% off on Quicken personal finanice 2011 versions. I took the link provided to buy. I picked the version and it was put into the cart. I already had an account, but needed to get the login and password. Did that the temp password was sent in a new email. I also has to change the credit card number which I did. I went back to the cart and submitted the purchase. I did not receive a confirmation. To contact suppport I has to go to another site and request a support pnone number. Waited 48 hrs. Finally got support but the sale had expoired. They told me that I would need to pay full price. Not fair, I did not make the order.

john shekleton

2/20/11

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail.

can't get anyone to resolve this.

Peter	1/31/11
Worst company support, run way from this product

Darrel

12/14/10

can not upgrade or restore from 2003 version to 2006. On phone for 3 hrs with tech support. Finally was talked into buying 2011 version. Downloaded 2011 version, same problem, can not upload/restore data from 2003. Uninstalled 2011 per tech direction. 2011 has not arrived after 3 weeks. Then they wanted to charge $20 for a replacement disc. NOT!!! never got 1st mailing.
About ready to totally dump Quickbooks. Suggest caution when dealing with these oriental techs. Next call will be to corporate.