255 Reviews For Hhgregg, Inc Headquarters & Corporate Office

i had the best experience with hhgregg and i love the delivery team in vb. they went the extra mile for me and beyond, thanks guys


GREATEST STORE I HAVE EVER DELT WITH, delivery team was outstanding and very helpful

canon 3ti

Bought canon 3ti for a gift was out of 75 300 mm lens which was in the package deal for $50 more was told they would have them in stock just after xmas yet to see any stores that have them in stock I checked, called canon corp they said they had plenty but no orders from hh gregg hum like most just want to give u the runaround another great service after the sale right hh gregg thumbs down ...o o 4 u Toyota lovers out there use caution there warranty sucks have 2014 corolla mirror broke on they wont warranty it had car for 2 months got at fort wayne toyota 2 thumbs down also

Buyer Beware

Do not waste you time dealing with this company.They take you money they do not deliver as scheduled , they wasted 3 days of my time I had to take off from work.Corporate was rude and just passed off the problems back to the store.I just do not get there business plan they get your money and then make you wish you never delt with them.I am very unhappy and regret ever doing business with them.

total incompetence

from the sales person, to the people who answer the phone, management, delivery...what a mess, this company is a joke, wasted so much of my time. Spare yourself the agony and avoid HH Gregg

I made a purchase with credit card, had to return what was purchased ,it took 22 days to get the credit back on my credit card their customer service was very poor, I had to put a dispute with my card to keep from having the possibility of pay interest on it.

Do not buy a extended warranty form this Company

If you try to get service you are talking to India and they cannot help you. All they do is give you an other number and then they put you on hold. Then you are told to call a number on your service contract that is not there. I just wasted $399.88 for warranty service I will never receive.

pointless to call

they are no help at all don't ever work for them or buy from them very unprofessional.

Poor service

Ordered a recliner. took three trips to the store after receiving phone call saying chair was in. Once chair actually arrived, it was damaged. I stated I wanted a different chair, and they tried to talk me into taking the damaged chair. It has been over a month, and I still have not received my recliner. I asked if they could deliver it to me, since I have been through so much. They said no, I had to pay for delivery. I will never shop there again!

Poor Customer Service

Think twice before purchasing. Poor customer after purchase.

Customer Service

The manager in 2339 Taylor Park, Reynoldsburg, OH 43068 his name is Chris.. I have no words to explain how unprofessional and rude that person is. Never going back to that store.

HH gregg sucks!!!!!!!!!!!!

They are too pushy to sell off the merchendise and when something wrong with it or damaged they give you the run arounds enen its a new product and in your warrenty period. I am not going back to that stupid store again.

customer service

I was dissatisfied with the sales person and the only thing the store manager and salesperson was concerned about was a commission and not satisfying the customer I think it was very disrespectful to treat your employee with more respect they paying customers

I own an Electrolux Refrigerator that apparently should be from their other division;. The one that "sucks". My Icemaker and water dispenser is broken again, and HH Gregg nor Electrolux will not stand behind it. /$3500 and it is continual junk. The 2nd time it broke I found 166 complaints on that unit on Consumer Reports. Plastic is also breaking off of the trays in the frig and freezer compartment. Do not buy this or shop at HH Gregg. They have lost a very loyal customer. I don't know how their employees and managers sleep at night.

poor service

do not shop at hhgregg. Will not honor agreement. Gives you the run around. I purchased a Whirpool cabrio washer on October 12, 2013, less than 30 days and having problems. The whirlpool put you on hold for hours. Hhgregg will transfer and each person have you explain all over again, still no results. I am struck with a washer not working properly and a monthly bill. I will never shop again at hhgreg and would not recommend my worst enemy go there.location of the store Fayvettville,Ga.

Worst Electronics Compainy!

The only thing that HH Gregg does well is to take your money. There is absolutely no service after the sale. If you call the store of corporate headquarters, they will stonewall you. They proved this when my refrigerator needed repair and they told me to call a repairman myself! I have charged back the purchase to my credit card and notified our county consumer affairs office. You may as well burn your money in a bonfire rather than deal with these thieves!

Dissatisfied Customer

On June 24, I purchased a dishwasher, stove, microwave and refrigerator from HhGregg. I was having a kitchen remodel and knew that the appliances were to be delivered the last week of July and the date they gave me was July 31. I never got a delivery call the day before and on the 31st I called and was told that the refrigerator was not available until the end of August or early September. Totally unacceptable to me so I cancelled the order. Unfortunately, I paid by check so HhGregg has my money for over a month and now I do not know when I will receive the refund. It has not been a pleasant experience working with HhGregg .


Don't ever pay with a gift card. We used a visa gift card for a purchase that we had to return and were told that we could only receive store credit and not get the money back. Why would I want store credit to purchase another piece of junk from them?? Crooked dealings for sure!!!

Do not purchase

Bought a house full of appliances have had problems with everything. Call the store and they tell you what you want to hear just to get you off the phone, they never follow thru!! Six weeks since my tv b lew a bulb, it is covered but after six calls we find out from warranty company that HHGREGG hasn't sent a work order to fix my tv!! Called the Federal Trade Commission this morning they are checking into my complaint, please call them if you are having the same problem they are searching for more complaints. I am also calling the BBB and local news stations... enough is enough!!!

Poor Extended Warranty Service

Purchased a washer and gas dryer from HHGregg with the extended warranty which was $270.00.... The salesman said if I had any problems someone would be at my house to check it out within 48hrs. Well, that was a big LIE!.....my dryer had problems and it took the warranty company 3 weeks to fix......you see they sell these extended warrantys to just anybody and you are at their mercy to when they get around to you.... I WILL NEVER BUY ANY APPLIANCES FROM HHGREGG......again!!!!!!!! They are liars and they don't care about you after they get your money!!!

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