Expedia, Inc Corporate Office & Headquarters

The worst company ever!!!I do not know why this people are not in jail!!This is a criminal organization!!!

Don't use this bunch, microsoft owned rip off thugs. Gates at his finest. No consumer protection for Australian consumers

I have had issue after issue attempting to travel through this company. There is no one held accountable for the poor service provided! I will never book through Expedia again!!!!

Dont use prices always changing

Do not book with expedia. They will not be able to make changes and you will lose your travel money. They keep you on hold for hours and barely speak English. Beware!!!

Horrible company been on hold, disconnected, charged my credit card without permission. Fraud!!!!!! stay away at all cost

Horrible company... Customer service is the worst ever!!!! I would never use this site again!

Horrible company!! I have never in my life experienced such a terrible organization. Do not use this company!!!

try to cancel the trip protection expedia sold me they never answered so i called transamerica insurance co. the policy number expedia gave me did not exist. my next call is to the insurance commissioner

I have been on the phone with Expedia for two days and keep getting disconnected waiting for a supervisor. I have three itineraries but no tickets attached to two of the itineraries. This is horrible and corporate had to go and get my son a ticket last night but still no eticket issued per Delta???

Expedia screwed me over by incorrectly spelling my name wrong on my ticket and refused to help me change my ticket unless I paid for the difference in airfare causing me to not be able to go on the flight. Do not use Expedia they will rob you of your money.

The is the worse service ever! I have been on hold with corporate for ever. They don't even answer their phones - I guess they know how bad their service really is! They have messed up our flights, tickets and airfare so bad. I I would HIGHLY discourage anyone from ever using Expedia again. What a shame! Disgraceful! I would give it a -5 rating!

We went on line to your site to book a hotel while we were traveling. Tropic Cay Beach Hotel 529 Ft Lauderdale Beach Blvd. This hotel was so bad. We took photos. The photos we took do not match the ones that are on line on your site. We have been using your site for tears. We had to book another hotel could not stay there worrying that we would catch something or end up robbed. We would like to know to get our money back. Would you have the owners contract information. We are reaching out to you for some help. Thanks

I didn't know I arranged for a non-cancellable car rental. Never heard of such a thing. Can't talk to anyone reasonable with authority. They own Hotwire, Trivago, Hotels.com, and others.

Expedia doesn't even deserve one star! This whole booking has been frustrating and I currently have more then $5,000 dollars tied up in refunds and have no trip!!!! I am disgusted by what should be a professional company. I am s till trying to resolve the issue so that I don't loose money from airfare.....o wait expedia decided to cancel my whole trip when asked just to cancel my resort and I am probably already charged fees from the airline! This company makes me nausea.

We have booked a flight and hotel as a package. A day after, they called us and canceled our hotel and told us to rebook a different hotel. We asked for a refund of the package instead of being pressured to rebook and they said No. They breached the contract by canceling our hotel. After a total of 8 hours staying on the phone and being transferred to 8 different supervisors (6 of them with no experience in customer service and 2 of them were so rude), they still refused to issue us a refund. What a horrible organization! What a horrible customer service! Please do NOT book anything with them. They should not be in the business. Those supervisors and agents should be working in a barn instead of a travel agency. Shame on you Expedia! Shame on you!

As an AARP member I trusted Expedia for the first time with planning a trip. AARP wouldn't steer me wrong, right? WRONG. Went on vacation and somehow flight from on city to another no longer had my husband and I on board. Flight was already paid in full and we were not notified. Cost an additional $80.00 dollars to return rented car to destination city instead of city of origin. Expedia claims the airline did it and refused to help us. Airline is blaming Expedia for booking error. No win situation. Expedia couldn't be friendlier when booking the trip and taking your money. Have a problem and see how fast they blow you off.

I booked a room at Baymont Inn and suites in Birmingham, Al and when I got there the room was absolutely disgusting! Mold was everywhere so I checked out and went to the Hilton. I called Expedia to get a refund and they claim they cant get in touch with Baymont to confirm I never stayed there to issue me a refund. Then they tried to give me a coupon! I didn't pay with a coupon so I refused and I want my money back!

5 hours invested in trying to get $100 off hotel that was offered to us byexpedia.ca if we used their app to book within that day. Booked 2 nights that should have reduced cost from $575 to $475....it didn't happen and we were chared $575. Customer service not aware of offer, kept asking us to send pdf.....couldn't do this on tablet???? they don't accept emails, faxes, etc. Each time we send them something on this they make us start all over again. They will not do call backs or let you speak to same person. They do not connect with marketing to see offers - you have to prove you received it even though the booking was confirmed by them.......service is - stars

i booked a trip on Expedia online on July 24, 2014 for the oasis at sunset in Jamaica, upon arrival to the hotel they had no reservation for me, it was 10:00 pm at night after driving for 4 hours , i had to search for another hotel. Expedia charged my account for the full amount, and as of today 9/17/2014, after several calls to Expedia i still have not received a refund. this is fraud and i need my money back.