Chipotle Corporate Office & Headquarters

I just wrote a review about the racism in your company FORGETTING the fact that after almost 2 years i have STILL yet to receive my W-2 forms from you all! you are the most unprofessional company i have EVER come in contact with and i WILL be getting to the bottom of this SOON...if there was a rating for negative stars you would be getting that!!

Chipotle in Libertyville Illinois have problems with African American People in kitchen and out on the floor.They talk about African American so bad in their language but don't know that some African American there speak their language..corporate don't do anything about it..I will never eat there Again Never..

After eating Chipotle for over 15 years, the food at the Capitol Hill, DC locations need more attention. When they are busy, it taste as if the corn and beans were just out of the can, no flavor or spice, the beans and rice too!!! Where's the quality control?

Repeatedly bad service nearly every single time I go to chipotle. I love the food and me and my peers go to chipotle for lunch at least 2 times a week. So sick of the terrible service and no way to get I touch with anyone from corporate.

The chipotle at pentagon city mall had to be by far the worse chipotle me and my coworkers ate from. First of all the staff is not polite, they're rude like they just got off the streets or something, customer service is horrible and I'm not sure if this is from lack of knowledge and training. You basically have to wait on your food while they're talking over it because 1 person is attempting to serve the whole lind and by the time u get the food it's cold. This is the only chipotle location where I've had to microwave my food and who wants to eat that after ppl have talked over food and just have it sit there while you're basically just staring at them. The food and staff are just a hot mess!

Chipotle has unethical work practices.

Why would you refuse to make the steak well done if you can do it? Are not all restaurants allowed to kill all diseases in the food?! My favorite one here in jersey will do it if asked, but thisnother one in secaucus refused!? What kinda idiocy is this?! The grill is there and so is the steak, so what's the issue?

I know it's against the law for u not to get paid for hours over 40 a week so why do the apprentice and GM work 50 hours a week and don't get paid overtime also why is it that certain mangers have to be there open to close and even come in on off days and yes to work no employee should do a open to close without overtime there is this apprentice in Florida that I see everyday sometimes all day I would come for lunch at 12 and come to dinner at 9 or so and I would ask have u been here all day he would respond I work open to close and I don't feel that's right since he don't get overtime but the GM gets to go home why can't he work his shift and the apprentice work his if its split

This is the email I sent to Chipotle Headquarters, I do not have big hope for a response, but there is more than one way to skin a cat, since they make it impossible to be heard. I went to 4001 Freeport Blvd, Sacramento, CA 95822, found a almost 4" wire in my food. I complained, but I was told they don't have a manager or supervisor there and all they could do for me is give me another Salad. They did not show any concern about the incident. I want to put in a incident report, but when I called back and asked to speak to the GM, he was laughing and told me that his employees handled this correct and he was on his way out of town and not reachable. I need to have info or be contacted by your insurance ASAP, I don't want to go into details right now.

I am disgusted with the service that I received while visiting the 7th Street and McDowell, Phoenix, Arizona location today. I was trying to enjoy my (half size portion) burrito bowl that I was given three pieces of meat on, ridiculous. Why would you fill up your serving spoon and give me three pieces of meat? I was eating when all of a sudden I found a quite rather large, dead fly in my guacamole. The manager was rude, did not neither apologize, nor remove the guacamole where it was served. After barfing in the restroom, your manager asked if I wanted another bowl made, pathetic. I will never eat at another Chipotle again, nor will I recommend it to anyone from here on out.

After repeated mistakes on internet orders were brought to the Managers attention, I started to receive intentional wrong orders and rudeness from employees. We visit the location on Main street in Gaithersburg, MD several times a week. THIS IS BAD CUSTOMER SERVICE.

My husband, nephew and I went to Chipotle in Merle Hay Rd in Des Moines and you would have thought the shift manager was on some kind of speed mission. I was placing my order and she was talking so fast she couldnt hear trying to tell her thru the 4' piece of glass with music blaring what I was wanting. Man I was wore out already.we got thru that and she was in such a hurry to start my husbands Burrito she squeezed a hole in my shell then again, talking at the speed of light I couldn't understand her and my husband saw this was telling me she wanted to wrap it in another shell. While on her way to get another shell she was yelling sir ,sir to my husband and he was telling me what she was doing she kept yelling sir and my husband said to her HAY finish with my wife first so she pushed the employee out of the way so she could heat the shell. Then on her way back with my shell instead of letting the employees standing there help my husband and nephew she tried taking over making theirs too at the same time. The staff was so nervous, I felt bad for them. She needs to get another job to use up that unprofessional energy.

Dear Chipotle, hi, im a 16 yr old high school student living in north canton ohio. First of all i would like to say that the food is great and dont change anything at all! Next i was wondering if you have ever considered makeing a challenge. one that is something you would see on the tv show man vs food. i was thinking maybe like 3 or 4 burritos that consist of a meat bean rice salsa and at least one other topping. also a bag of chips and it all must be consumed within say 45 mins. the winner wood get the meal free and mabey a tshirt and picture on the wall or something like that its really up to you. i just feel like this would be a great way to help promote ur product and to have some fun with ur customers. thank you for ur time!

I have been eating at Chipotle for a couple years and I must say I will never go into one again. I visited the one in Sierra College in Roseville and as I was eating my salad bowl there was a cockroach/pincher bug crawling all over my food. It was so gross and when I took it back the manager told me it must have been in the salad. There was no apology and really didn't care. As for my family and friends we will never eat there again and I plan to call the health dept.

I visit my local store at least once a month ant the last two times I have considered not going back. I spend $30-40 when I do go. Both times when I walked in I was the only one in line and then one customer came behind me. The first time I was told "you know can place your order on line" the second time I had to keep asking to prepare the bowls with more salsa and was told it was extra. The customer service is great if your a college student but not so great for the older customer.

Great place. We are from stow Ohio Now live in Cape Coral fl We need a Chipoltle in Cape Coral ASAP Cape Coral is growing. We need a place Healthy great food!!! By Chiquita and Cape Coral Pkwy w That's SW Florida SW Cape Coral

Just wanted to let ou know that we love CHIPOTLE's !! Not sure what is going on with the PLEASANT HILLS Store in Pennsylvania. Usually they are very efficient but on Thurs May 16, 2013 I stopped for a p/u order. The order was placed on line at 11:15am and was to be p/u at 11:45, I got there at 11:45 and was told they had to make it yet. I stood there waiting for 17 min. WHAT'S UP WITH THAT There were plenty of people working there so that's not the problem. The girl did give me 2 25% off cards for waiting so long and she did offer me a drink. That's GREAT PR but you need to find out what the problem was. Thanks STILL GREAT FOOD

Our Middleton Chipotle NEVER has chicken ready at the height of the noon hour. What kind of restaurant doesn't prepare for the rush times? I agree with others here, not much meat, a couple sprigs of cheese, and few lettuce. I always have to "ask" for more and they put on a few more just as sparsely as originally. Also, I have become accustomed to asking for a wet rag to wipe off a tabe to sit at. Food is all over the floor; no ice in the machine; Coke Zero out of Coke. Need I go on? Music sucks and is WAY too loud!

I never ever give the time of the day to give a complaint but common! I religiously come to chipotle now that there is a new one here in Oxnard by the esplanade. I order my burrito bowl and when I told them my meat I got the portion of not even a street taco and when asked for more I was told its an extra charge. I paid $8.50 for 4 bits of steak lettuce and beans. Are you guys that broke!!? I refer people all the time but you guys have to up your meat portion

I just ate at chipotle for the first time and I am really disappointed you don't serve queso on the menu. Im not the first person to realize this either but if you want more customers and more satisfied ones I'd suggest adding queso to the menu. It will also put more money in your pocket. Until them I will not be coming back to eat at chipotle simple as that, Mexican food without queso is like a hotdog without ketchup. Besides that everything else was great. If you need a really good recipe hit me up. Thanks