Chevron Corporate Office & Headquarters

I went into the Chevron (801 N. Bristol Street, Santa Ana, CA 92703) by my home on Thursday morning, April 25, 2013 at 5:10 to fill up my car. I tried to use by atm card at the pump but I was not working. I proceed to go inside once there clerk tells me in a sarcastic tone that “the pump is not accepting cards”. I then told him if I can just pay there at the counter he said, "No! I had to tell me wife to move the car to the next pump. I do not find it acceptable to be disrespectful to your customers,. The clerk is overhead and I am income|. I will not be going to any Chevron Stations again. I will also let other people know how rude and unkind my experience there was. Prior to today my spouse and I both filled up there weekly?. The average cost to fill each car is $60,. Additionally, I buy a carton of cigarettes there weekly at a cost of $50 before tax'. The annual fuel revenue they are losing because of this incident is approximately $6,240 and grocery revenue of $2,600 for a grand total of $8,840. I do hope a company as big a Chevron will invest in better customer service training.

I needed to contact your location at 2915 Highland Rd, Baton Rouge, LA. There is no local or 800 number listed. I usually don't have any issues with this location; however, I wanted to speak with someone regarding a purchase. It is not major enough to cause them issues with HQ. I just really wish that I can obtain a phone number for this location and at the very least have it listed with the white and yellow pages as well as with online search engines. Thank You.

All of you that are complaining about Chevron gas stations clearly do not know how the oil industry works. Gas stations are not corporately owned, they are franchised, so Chevron cannot do anything about the works, etc. You need to contact the gas station owners.

Went to the Chevron Gas Station located on Hickey Boulecard by the Crown Colony Townhomes off the freeway. I had raised a concerned about the lotto tickets were in an area where the customers swipes their debit card where anyone standing nearby the lotto section can compromise passwords being viewed within the close distance. Identity thefts has been a problem with people stealing passwords. I raised this question twice why is the lotto in an area where customers swipes their debit/credit cards? The workers including the store manager shrugged it off as not important and that it was the owner of the gas station that arranged to have lotto section exactly near where customers swipes debit cards. Instead of hearing concerns about identity thefts the workers viewed my issue as a complaint rather than a concern. Where is the integrity and dignity of protecting consumers.

I just went to your gas station on Bear Valley and Dunia in Victorville Ca. I asked why I could not use the the debit box outside she said its only for credit wrong I have been going to that station for 7 years and in the last 7 years the workers there are rude as can be the box outside is so scartched up you cant see. The lady in front was rude and to busy putting lip gloss good customer service Chevron. Last year I went in and the lady on the counter was really rude to an older gentleman cant remember if it was the same person. Chevron you need to send your employees to customer service school. Wont go back.

after using my debit card at the pump to fill up the recipt paper in the pump was out.when I went inside to get a recipt I still could not get one because the attendent spoke only spanish and did not know what I was saying.

Now to bringing up the trade again. How could DA ever know, or anonye including the doctors, that Shaqs injury wasnt healing until realizing so by him coming back, playing and faltering? You berate DA like hes supposed to be some sort of seer and can see into the future. He makes decisions based on what he sees and is told. The assumption was that Shaq would come back and based on that, and his level of superior play with the team when he started, DA made a move that he had to because once again (your almighty God-like, do no wrong, Ubuntu loving center Perk the magnificent refused an offer and we needed bench help after MD was significantly injured and never was able to return all season, so we had no back up to PP. Question did Perk ever dominate Shaq? I think not. Will you please get over the trade and stop talking about it in every post you write? Your one track mind is seriously obscuring some quality posts (like your 2nd post respecting Shaq this season) you make but then you step in it again, and again, and again. Maybe you can get some post-trade counseling or go to hoops rehab and get weaned off of all the trade comments? The trade was in February and I believe well be hearing about it until next February, and beyond. So in the meantime, how about you get us some stats and facts to back up your claims instead of just opinions, which we are all certainly entitled to. Go Cs.the end.

On 15 Aug went to your Center St station here in Tacoma and put in my credit card and waited for the pump to set its' numbers before pumping gas, it stopped on 10 cents, which means before I even picked up the nozzle to place in my gas tank it showed that I owed 10 cents, I then went into the store and told the clerk Miranda and she offered to repay me but had to fill out paperwork, I was already running late for work, I asked for the manager and all she said was "he is in the back room", I filled my tank and no one came out to check on my situation, will NEVER go to Chevron again and will tell family and friends not to go there.

Pls I will be glad to have the phone number of email address of any of the public affairs guys in the chevron head office in the US

I generally put my gas here West Covina Ca, at Chevron ,corner of Glendora n Cameron. today was the 3rd time I was charged the credit card price when I paid with cash . Every time I address the issue with the person they always say its the machine . IT DOSENT MATTER JUST GET THE PROBLEM FIXED. While I was there the gentleman behind me said the same thing happen to him. Then I started talking to a lady she said this happen to her a few weeks ago. So who knows how long they been over charging The 1st time for me was back in May. Disappointed customer. 07/14/12

Yesterday on a mMnday i went to chevron and paid to fill my entire tank at a total of 50 DOLLARS!.. and when i get into my car to start it it wouldn't start!.. i was scared and annoyed. and for some reason my alarm was just blairing so loud i couldn't even think what to do. bfor anyone from chevron came to see what the problem was i was already being help by random strangers. I know it isn't their job to help me fix my car, but as soon as a chevron employee came out, it was NOT a matter of concern but only the fact that they were LOOSING MONEY b/cus i was still parked by the gas nozzle and he forceably tried to push my car (to the closest parking spot to make room for ppl to put gas) bfor i gave him any sort of permission and he assumed i was a dumb female that knew nothing about cars so he asked "did you try to put your key in the ignition" duh Dumb A%#!.. I TOLD HIM IT WONT GO INTO NEUTRAL FOR ME TO PUSH IT.. which he didn't believe until he FORCED HIMSELF into my car and tried to put it in neutral himself..which didnt work obviously! and said i need to tow it. i said now leave me alone. I FELT HARRASED just because my couldnt get out of the way of their precious gas nozzle! i was not going to pay $$100 to get towed home.. so i said he can wait until a family member/friend comes to fix it. chevron is about taking your money and MAKING SURE you LEAVE!.. no customer care.!! I HAVE NEVER HAD ANYONE FORCE THEMSELVES INTO MY CAR .AND HOPE IT DOESNT HAPPEN AGAIN

You have an employee working at your Chevron station at Palm and Florida. He was working for Valero when I was there last night. I went in for my change and he became verbally abusive and physically threatening. He was screaming profanities at me, threw my change at me and was using the "F" word, flipping me off and yelling at me to get out. While I was picking my money up off the floor my son came in and the guy stopped and ducked down behind the counter. I worried he was getting a gun. Chevron, you should be more careful who you hire. I will never go to your station as long as this "Frank" guy is there. I am a woman in my 60's and certainly posed no threat to him. He was totally out of control.

On May 31,2012 I was putting gas around 5:00 pm at the Chevron Hollywood, Florida gas station. While getting out of the car someone broke my window and stole my purse. The attendant said that the video was not working outside so they could not get the tag of the car that left with my belongings. it is hard to believe that you go to a gas station such as Chevron and they make you pay high prices for gas but no one seems to care for the well being of the customer.

i told the guy at the pump to put $10 gas in my tank, when i went to pay my card was decline because a prob. with the bank, the guy at pump had all ready put gas in my car. i didn't carry any cash with me the only money i had were some COLLECTION COINS, i told the woman at cashier if i could leave her my i.d., cell, to make sure i was going to go get the $ and come right back rudely she refused. she said if i even move the car shed call the police, then She told me she could hold on to my Coins to let me go but car would have to stay. i gave her my Coins when i got back to the chevron the woman was not there the guy said he didn't know anything about any coins, and just kept repeating it over and over that the woman didn't mention anything at all, all he told me is that i just owe $5 dllrs i told him no i owe $10 he kept arguing and said you just owe $5 period. i was very disappointed & i felt like they Robbed me because i had those coins for really long time and some were gift from a my fam. member she never ment to hold them for me. so she was RUDE,LIED & ROBBED ME. and those are the people chevron have working at their store??? if they robbed me... i can just IMAGINE....

Do any of you have Chevron credit cards? Their latest is to mail your statement out on the 14th, I receive it on the 18th, payment is due on the 28th. Husband mailed payment the 23rd, Chevron said they didn't get it until the 31st making the payment late-as it is a business card, we were charged a $112.00 late fee, interest of $12.34 on the balance that was late (3 days) and a monthly fee of $5.00 for a paper billing? If this isn't a rip-off, I don't know what is. Go to the web-site Chevron Scam and see what Chevron is doing to their long-time customers...As soon as hubby signs up for a different gas card, will be closing both my business and personal cards out.

Let me start by saying I will never,I repeat never step foot in a Chevron Station again,even if it's the last one for 50 miles as I would prefer to run out of fuel & walk!! Ok now that that's out of the way here is the reason why. I stopped in for fuel at the Chevron #185 station located at 7799 Ulmerton Rd/Belcher Rd. in Largo Florida for fuel because in bright lights the sign read $3.37 gal,well as I usually do (just to make sure) I pump 1 gal & stop to make sure pricing is correct right? Well when I reached that gallon of fuel & I was at $ 3.42 I thought hmm...this is wrong I looked back up at the "huge" lighted sign of $3.37 & looked a little closer to see a much smaller sign,faded that read "cash or Chevron card" I then looked at the pump to see the price per gallon & guess what...there was no price at all! so I proceeded to walk into the store & confront the attendant as to why this is,First he barley spoke a lick of english & last time I checked I was still in the United States Of America where English is or was the standard Language. yes I know I sound racist but believe me I am not however read on, He attempts to tell me cash only or Chevron card,I say Yes after your "huge" lighted sign drew me in & I started to pump I see that little sign. I then say also there is no price per gallon on my pump,He then tries to say in broken English He just started his shift & something about only being with Chevron 1 week & maybe pump is broken.Ya think? I say ok print my receipt for the 1 gallon as I feel you took advantage of me with your pricing tactics & also please write the Chevron Corp.# as well as your Managers so I can take up this matter with them,He now shruggs his shoulders,says I dont know.I again asked for the Managers # & by now other customers are walking in,Oh I almost forgot to add that when I first walked in?

Will never shop there again! When an employee screwd up on ringing up my product he refused to fix it. Told me if I wanted to call corporate look the number up in the phone book. There was aposter with the correct price in the window next to the door. So befor I left I went and took a pic of the poster with my pkone. He rushed out side and said if I was going to make such a huge issue out of it here. And threw a doller at me. The doller wasn't the big deal. His attitud and horrible customer service was. You have to be kidding me.

I realize each Chevron company is privately owned, but I strongly believe your company needs to be made aware of what kind of service a spacific store is conducting. My sister went into their store, where she was followed around by a male employee, where she was then told "That woman your with, she is not allowed on my premisis, she can not be here and I will have her arrested this is private property". When my sister got in the car, and told me what happened, I wanted to know why my mother was not allowed to shop there. So I called the store, and a female employee who identified herself as the manager, told me that she "Didn't like the way she looked, and thats their right to refuse service" When i brought it to her attention that you can not refuse service because of the way someone looks, the female said "yes we can, I have to go" and hung up on me. I then called back again, and a male employee named Mark answered the phone. I called to ask for a distric number or a company number I could call and complain to, and he asked me for my side. After telling me, that the female was in the wrong, he would not give me her name when I asked for her name to complain. I wanted to go above him because I do not feel this matter will be properly delt with. It is absolulty wrong to refuse service to someone because you do not like the way they look. If my mother has never stolen, or done their store wrong, she should have absoltly no problem shopping there. If you dont like the way your customers look, don't choose to do business in a "low income area" of town. They have no idea that my mother, lives in a lower income area of town, because she has terminal lung cancer and can't afford to live in a "Nice part of town", and the last thing she needs to worry about is being harassed and chased down half way through the parking lot, being asked to see her repceipt everytime she leaves the store. She is spending money in your store, that is the closest convience store between her treatment center and her home, that she walks to! And here she has to worry about being harassed because of how she looks? That is extremely unprofessional! I honestly would rate that store ZERO STARS but thats not an option.

To whom or to the individuals who sets the prices at the gas stations, wether in cal or the sister section in Salt Lake City, Utah, there is no reason why Diesl should be higher than premieum @ the pumps.I KNOW THIS FROM MY OWN EXP..Exxon last week boasted of there earnings of 11 billion so did the others. When crude oil on may 6,2011 or 7, was @ $98.00 a barrel, @ the pumps we did not see a decrease @ all.As of today crude oil was @ $102. or 103.00 .Because of your neglect THERE WILL BE A BOYCOTT. You are pissing people off more so than in the past.To allow this greed is unethical.The economy as we all know is not well.Hope you learn your lesson this time when it comes to your greedy desire.

db A previous comment stated the rudest attendant worked in portland. I be to differ that the rudest pump guy does not works at that Chevron Station. There is a more ruder individual working on Stark St. Chevron in Gresham. Simply by refusing to put gas in my gas tank after the nozzle clicked off after 2.5 gallons. My tank was empty and just flat out refuse me service. The law states: Topping off is when an attendant continues to fill a gasoline tank after the nozzle has clicked off. If an attendant can confirm that a vehicle tank is not full after the click off, the attendant may continue to dispense fuel using best judgment and caution to prevent a spill. I showed him my gas guage but I guess he can't read past the picture of the nozzle with the line through it. Never once in 50 plus years have I ever ran across a ruder and uncustomer oriented individual. No wonder he pumps gas. I like it when you can pump your own gas. With all the people out ther looking for work you would think that some of these stations would work on showing their attendants how to treat repeat customers. Time for me to become a Shell customer. Sorry Chevron