114 Reviews For Bonefish Grill Headquarters & Corporate Office

Keep out large Groups

I have called twice to make a reservation to celebrate a birthday at Bonefish in Brentwood, mo. Each time they have told me they will not take a reservation for that many. The first time was during the holidays so I may be able to understand that. Why would you not want to know you have a large party coming into dine that night. After reading some of the reviews I don't think it would have been happy anyway. I guess I should be glad.

my first and last time

The food was horrible and the portion of food was too small and there manager is not concern about the customers need.. I got sick in the middle of eating the food notify a manger someone said he would get back with me and two days later haven't heard from him yet, I would not recommend this restaurant to anyone....... terrible terrible terrible.

Awful

Lancaster PA: Long unexplained waiting time, poorly prepared food, unusable handicapped bathroom stall.

favorite restaurant

I am visiting the villages, Florida and I have eaten in the bonefish restaurant twice and it was absolutely perfect and the most delicious food. My compliment to the chef. I loved it.

food changes

Bang-bang tocos - They have been ruined by downsizing to a bite size in a crispy shell. Forget the way they use to be - soft shell with more than 3 shrimp Coconut pie - took it off menu. Was best pie. Management - If something works - leave alone or expect to loose business.

Bone Fish Grill Getting worse and Worse

WEnt out to Dinner with my 6 year old and wife is is was by far the worst food I have ever had !! I have been going to Bone Fish for 6 years and I am so upset on how bad the food and service has gotten. This chain should take a closer look at improving rather then handing out Bang Bang shrimp free cards! They should close and let a another chain have the business. NOT GOOD!!!!

too spicy

The other day we went to Bonefish. We like the food there, so I thought that I would try the"new," menu item. Fettucine either with chicken, shrimp or salmon. I tried the chicken and it was too spicy plus that was not fettucine that I was eating, it was long thick Pennsylvania Dutch noodles. Fettucine is long and thin strands of pasta. Don't deceive the customers, they won't come back. Serve what you mean. I still would go to the restaurant. The fish meals are great. Just change the "new," to the real thing as to what people expect.

Terrible manager

Bone fish located in Lehigh Valley Pa has excellent food but the new manager put in place is unprofessional and treats his employees with no respect. It was clear when we observed the manager who was reading magazines on a Saturday night that none of the employees like him nor did it seem he liked his managerial position. If numbers are down in this establishment I would look at the manager.

Stopping in to pick up some dinner and relax

I'm not sure what happened to our beloved Novi Bone Fish Grill but it has become painful to stop for food or drinks much less a carry out. Who is running this ship it seems to have lost it's captain. Two years ago everything changed it was well run Everyone was friendly all the "arrows" pointed in th same direction "customer care / service, good food. Now.... Wait maybe the bartender will ask you if you would like a cocktail and I mean maybe. Good luck with that carry out .

New House Salad w/ Salmon

We are fulltime residents of Naples, FL and eat at Bonefish several times a month, Tonight's group was 9 people, and 4 of us ordered the "new" house salad with grilled salmon. While the meal was well prepared and artfully presented, it is a sad replacement for the previous salad with grilled salmon. PLEASE bring back the "OLD" version!

Diablo Shrimp Fettuccine

I went to Bonefish (in Columbus, Ga) craving the Diablo Shrimp fettuccine. When I was seated I immediately tried flipping to the page the dish was on. To my surprise it was not on there so I asked the waitress if they still served it. I got really upset when she said no and ended up leaving. Why would they stop serving a dish that was very popular??? Please please PLEASE bring it back!!! - anonymous

fish and chips

Dont get the fish and chips!!! Its supposed to be tempura batter fried. The coating on the fish was as thick as a pancake and leaden with the oil it was fryed in.

fish and chips

Don't get the fish and chips its supposed to be tempura style. The batter was as thick as a pancake and soaked in grease.

service

Sr rvice at the Tallahassee bf is the worst

Mr.

I love Bonefish Grill except for their not offering a vegetarian vegetable with the main course. I am not a Vegan , but I do not appreciate being told that the vegetable includes turkey saugage. In this day and age Bonefish need to be aware of people wanting to eat healthy, being vegetarian, keeping kosher( no meat, poultry or seafood). The Bonefish restaurant I go to, told me I have to pay extra if I want to order an alternative vegetable. It is not the money, but the principle that makes me write this review.

1st and last visit

Not impressed at all by the food, servers and greeters. We were there for dinner and not given a seating option and placed in the bar area. We asked to be seated in the dining area as I was too short for the high stools and told by the greeter than I could put my feet on the crossbar. We were deceived by the meal chosen that the Saucy Shrimp Scallops would be more than enough for a meal even though it was not indicated as an appetizer. Very disappointed. Not a well managed restaurant. Never again.

I went to the bonefishgrill in Ocala ,FL. Waited 40 mins. I ordered the chicken Marsala which was bland. When one of the managers brought out our food he almost dropped the chicken Marsala because he was trying to carry too many plates. He dripped Marsala sauce all over my new cell phone which was at the edge of the table. All I got was a Sorry! Really! I even was told by the waiter that my meal came with two sides and then when I get my bill get charged for two! REDICULOUS!

No longer a Bonefish customer

We have a very large group that has been going to Bonefish for Sunday brunch for three years. Today I called to make a reservation and was told that because they are now offering a "Buy one, get one free" coupon in the paper, they are too busy for large parties. I even explained that the gathering this Sunday was super special, because one member of our party is deploying to the Middle East on Monday, which is why we were all gathering there to say goodbye. He could have cared less. Way to go Bonefish for supporting our troops and turning away the business of a regular group of customers! Good luck when season is over and you're hurting for business in the summer months!

Larkins

I have been a customer of Bonefish for years. I was in there Owings Mills, Md facility on 7 Dec'13 which the service was ok. However they did not charge my account until a month later. When I tried to call the restaurant (4 times) help me understand why my account was charged so late. There was no one to answer question. I tried calling ther copr headquarters and left a few messages, still no ansrew and no calls returned. This is such poor customer service. The companys related to BLOOMIN' bRANDS. Customer service is so important. Even a simple phone call would have been appreciated.

Why change

When my wife and I get a chance to go on a date night she always wants to go to bonefish. She loves the raspberry martini and crab cakes and she likes them because they always come out the same. Tonight she order the martini and it was like a complete different drink. She was told corporate decided to change the measurements and they did not know why. Then, she order the crab cakes and they were overdosed with some sort of salt spice mixture. Overall not a good dinner and a waste of money. Not sure if you care but my wife likes chains for a reason and after that dinner is ready to move on to a different restaurant.

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