374 Reviews For Bob's Discount Furniture, LLC. Headquarters & Corporate Office

They sell the cheapest furniture there is out there, will fall apart fast. Go to a real store, and buy, worth the higher price elsewhere.

TV Commercials

Can someone please tell the blonde chick that she's not 21 years old? She looks ridiculous on those outfits. Also, can you tell her how to correctly pronounce the word BUTTON? Thank you.

delivery

I want the phone number of your headquarters due to poor customer service and delivery. Many people complain about this and headquarters need to know how customers are being treated

worst customer care ever

Worst customer service and driver ever I never received my delivery and was on phone for hours with customer care. When I tracked my order it stated delivered which at 550pm drive called me and stated he had a differn address

Horrible

The worse customer service I could have ever imagined don't ever buy from here your making a huge mistake

Unprofesdiknwl

Bobs employees are the worst..both a power recliner as I was having surgery and it stopped working within less than 24 hours. The would not guarantee a technician could come out and fix the motor or a replacement.

The worst costumer service I hae ever encounter and to make matters worst the merchandise is terrible and they do not stand by the costumer. I had damaged furniture n twice the replacement furniture was damage before it got off their truck! I do not recomend this place to anybody

owe me

Pass on working here because they dont pay there employees!! They promised to pay there employee's after training, so after they thought i wasn't a good fit they let me go and to this day they owe me a check...new hamphire bobs.

Terrible management

The worst in customer service and management will I ever buy from this store or refer them to anyone else. Especially the store on flatbush avenue in Brooklyn NY.

Worst place ever ..

Will never, never buy from bob furniture again. This people are the worst..

Bad

I wish I would've read the reviews before ordering from here. Something told me to read it before ordering. If you're smart that's exactly what you should do. I ordered my bed about a month now still haven't recieved it. Terrible terrible. I'm sleeping on blankets still. I didn't ecspect to order my bed & pay for it to not receive it. I'm heart broken

Disgusted with level of customer care service. Hours and hours of phone calls to fix deliveries. No compensation or genuine apology. Any other company would compensate or try to expedite an order after so many mistakes have been made. I will never ever order from here again.

They Suck

I will never in this life time or the next ever buy anything ever again from Bob's. Their customer service department is awaful, no help at all and when you try to get a corporate office number to complain it goes straight to customer care. I used to love them and I will never shop their again. Plus their fiance company Wells Fargo is just a bunch of rip offs. They are so unfriendly and don't care about you at all.

Worse Company

This company has a zero rating due to the lack of communication and non delivery of my furniture. I put a bedroom set on layaway and paid it off only to find out it won't be delivered because they do not have my furniture. They took my money and did not tell me anything until I went into the store to set up my delivery . Shame on Bobs Store you are a big fraud. I would not tell anyone to shop here. A huge scam.

Mediator

Impossible to get through to talk with someone

Incompetent staff at Rockville MD

I always thought that Bob's furniture was the best store ever but after the staff at Rockville who messed up my delivery twice without even apologizing, i would not recommend the store anyone. The managers are equally incompetent and can not offer any solutions since they seem unaware of the process of sale and delivery. This is definitely the last time am shopping at Bob's.

Furniture horrible

Purchased leather sectional over 2400.00 it broke, now haveto fight with them to fix my furniture Never again Bobs

Horrible customer service and delivery

Horrible company. delivery was supposed to be from 12-3 so i called at 4 and was told 6-730PM. called at 730 and was told give me your cell (4th time by the way) and the driver will call you back. No call so I called back at 8:15 and heard, Bobs Customer Care is now closed and will reopen at 6:30 AM tomorrow. At 6:30 I was told they tried to deliver at 2PM and 6PM but nobody was home. I was there at 8AM and never left until 10:15 PM. building has a doorman who said he had not seem Bobs. NEVER AGAIN. This was my daughters college apartment and she had to sleep on the floor while Bobs got their act together

Goof proof scam

I will never shop at another my Bob's discount store ever ever again I had the worst experience with their customer service as well as the goof proof protection they do not honor their warranties and they leave you out in the cold they made you know you pay for warranty for are the protection of on accidental damages and they do not honor it it's the worst ever don't waste your money do not buy from Bob's don't buy from them

Horrible customer service

Awaiting my third delivery to replace a defective chair. They don't adhere to delivery times and simply apologize over and over. This is my first and last experience with this furniture company. First the bearings fell out of chair. Then I had to sit all day and wait for tech who didn't even look at chair. Then waited two weeks for a part that never come only to be told to wait another eight to ten week. Then was scheduled to receive a new chair. Waited all day to receive a chair that was defective. Then waited again for another chair that was not delivered during scheduled delivery time. Another whole day wasted. I'm done with Bobs back to Raymour and Flannigan.

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