380 Reviews For Bob's Discount Furniture, LLC. Headquarters & Corporate Office


couch and recliner we bought are junk. refuse to fix the couch. waiting on chair to be fixed. customer service is horrendous. will never purchase anything ever from Bob's discount furniture, ever!

Horrible service

The worst delivery people ever, never buy from BOBs ever......!

After reading the comments, I see I am not the only one who is disgusted by this company. BOBS needs to be shut down. I will be contacting BBB. Awful company.

Peter Davis

Extremely angry and disappointed at the level of service that I have received so far completely unprofessional and non-satisfactory

Awful experience

4 deliveries to get our furniture. Awfully damaged and customer care doesn't CARE!

Heartless Management, Inhumane...

Leave the store after agreeing on one thing, and asked same question about the agreement several times, story changed. Outcome, lost money at the end, not to mention Agravation...Shame on Them....

They sell the cheapest furniture there is out there, will fall apart fast. Go to a real store, and buy, worth the higher price elsewhere.

TV Commercials

Can someone please tell the blonde chick that she's not 21 years old? She looks ridiculous on those outfits. Also, can you tell her how to correctly pronounce the word BUTTON? Thank you.


I want the phone number of your headquarters due to poor customer service and delivery. Many people complain about this and headquarters need to know how customers are being treated

worst customer care ever

Worst customer service and driver ever I never received my delivery and was on phone for hours with customer care. When I tracked my order it stated delivered which at 550pm drive called me and stated he had a differn address


The worse customer service I could have ever imagined don't ever buy from here your making a huge mistake


Bobs employees are the worst..both a power recliner as I was having surgery and it stopped working within less than 24 hours. The would not guarantee a technician could come out and fix the motor or a replacement.

The worst costumer service I hae ever encounter and to make matters worst the merchandise is terrible and they do not stand by the costumer. I had damaged furniture n twice the replacement furniture was damage before it got off their truck! I do not recomend this place to anybody

owe me

Pass on working here because they dont pay there employees!! They promised to pay there employee's after training, so after they thought i wasn't a good fit they let me go and to this day they owe me a check...new hamphire bobs.

Terrible management

The worst in customer service and management will I ever buy from this store or refer them to anyone else. Especially the store on flatbush avenue in Brooklyn NY.

Worst place ever ..

Will never, never buy from bob furniture again. This people are the worst..


I wish I would've read the reviews before ordering from here. Something told me to read it before ordering. If you're smart that's exactly what you should do. I ordered my bed about a month now still haven't recieved it. Terrible terrible. I'm sleeping on blankets still. I didn't ecspect to order my bed & pay for it to not receive it. I'm heart broken

Disgusted with level of customer care service. Hours and hours of phone calls to fix deliveries. No compensation or genuine apology. Any other company would compensate or try to expedite an order after so many mistakes have been made. I will never ever order from here again.

They Suck

I will never in this life time or the next ever buy anything ever again from Bob's. Their customer service department is awaful, no help at all and when you try to get a corporate office number to complain it goes straight to customer care. I used to love them and I will never shop their again. Plus their fiance company Wells Fargo is just a bunch of rip offs. They are so unfriendly and don't care about you at all.

Worse Company

This company has a zero rating due to the lack of communication and non delivery of my furniture. I put a bedroom set on layaway and paid it off only to find out it won't be delivered because they do not have my furniture. They took my money and did not tell me anything until I went into the store to set up my delivery . Shame on Bobs Store you are a big fraud. I would not tell anyone to shop here. A huge scam.

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