Western Union Corporate Office | Headquarters Contact Phone Number & Address

CJ Kennedy

5/23/12

16 people, 2 days, and 2 urgent calls to corporate and no resolution to the money I was told (both by mail and by phone)was available yesterday - only to find out that your system is screwed up. I will be contacting my attorney to file a suit that I will win - it has been documented. It is going to cost you more than the paltry $5832 that you owe me - big time. Then, I will be in contact with every TV and Radio station I can find and their consumer avocates divisions. There is a great story here that 60 minutes should take on.

Maurice Johnson

5/17/12

I sent 200.00 dollars to an associate 2 weeks ago..Had to cancel the transaction..I was told I would receive a refund..two weeks later I am still waiting..I have contacted there corporate office..and an"advocate is investigating ": my issue..there is no investigation needed..Just give me my F$#%ing money back..going to the ftc..better business bureau..and attorney generals office if nothing isnt done...QUICK!!!

John

3/21/12

I have had Western Union credit and debit cards for quite awhile and also used wire transfers, yet have never had anything happen to me like stated by other people here. I am a senior citizen who is also disabled and get my accounts free with no fees deducted, which has been very nice considering both my wife and I live on a fixed income. Even with ID theft once, they replaced a card "immediately." Can't say this has ever been a bad experience when I can't find this kind of great service in my other credit or debit accounts.

DAVE PASTER

2/13/12

TO THE EXECUTIVE BOARD GROUP WHO DESIGN AND MAKE THE RULES OF USE BETWEEN THE CUSTOMER AND WESTERN UNION,,,,,,,THE SITUATION I WOULD LIKE TO EXPOSE FOR EVERY USER OF WESTERN UNION SERVICES TO KNOW ABOUT ,,,,,,BUT I CANNOT PRINT IT ALL IN THIS VERY SMALL SPACE ,,,,,,,,THE EMPLOYEE OF WESTERN UNION IS NOT GUILTY OF ANY WRONG BUT THE PEOPLE WO WROTE THESE RULES NEED TO BE STRETCHED OUT AND ASKED WHY DO YOU GET 1000% IN RETURN AND WE THE CUSTOMER GET BUT JUST A REMINDER,,,,,,,,,,,,,,,,,,,,,,

IT IS NOT ONLY MY APINION BUT MANY WHO USE THIS WESTERN UNION SERVICE ARE GETTING MORE FEDUP WITH YOUR RULES WHICH TAKE AWAY OUIR BENIFITS AS CUSTOMERS,,,,,,,,,THIS PERSONL SITUATION BY NOW SHOULD HAVE REACHED THE EXECUTIVE BOARD ALREADY BECAUSE IT WAS STARTED OVER 5 DAYS AGA AND CANNOT BE RESOLVED BECAUSE OF WESTURN UNION RULES FOR ANOTHER 6 TO 7 DAYS OR MORE,,,,,,,,,,BUT A PERSONS HEALTH FOR PHISICAL SURGERY
WAS STOPPED BECAUSE OF YOUR RULES AND I PERSONALY WILL MAKE AN ALLOUT EFFORT TO SUE WESTERN UNION IF THE DOCTORS FIND THAT BECAUSE OF YOUR RULES HER HEALTH WAS IMPAIRED ,,,,,,,,THEN I WILL DUE JUST THAT ,,,,,,,,,,IF THIS LETTER IS ADVERTISED WHERE THE PUBLIC CAN READ IT AS WELL AS THE EXECUTIVES WHO MADE IT A RULING
THEN I SAY THIS IT IS TIME TO STOP DOUBLE TALKING TO THE CUSTOMER WE ARE NOT STUPID
AND AS THE SAYING GOES ,,,,,,,,,,,YOU CAN FOOL SOME OF THE PEOPLE SOME OF THE TIME BUT YOU CANT FOOL THEM ALL OF THE TIME
MY RATING OF THIS COMPANY AND A HANDFULL OF THERE RULEES GIVES THEM A MINUS IN EVERY COLUMN,,,,,,,,,,,I ALSO HOPE THAT THE PUBLIC READS THIS LETTER SO AS TO STOP THIS COMPANY FROM MAKING FOOLS OF THE PUBLIC FINANCIALLY AS WELL AS OTHER REGARDING SUBJECTS,,,,,,,,,,MY NAME IS DAVE PASTER AND I WOULD BE VERY HAPPY TO DISCUSS THIS MATTER WITH AN EXECUTIVE WHO I BELIEVE IS THE CULPRIT AND NOT JUST AN EERAND BOY
THANK YOU FOR TAKING A MOMENT TO READ MY LETTER,,,,,,,,,,,,,,,,
EMAIL;.......fresser1@live.com

Robin

11/22/11

Over a year ago now, I sent my daughter $100 and come to find out there wasn't a WU location near her even though they said it was. Either way, they had to "cancel" my transaction to "refund" my money. They have yet to do so....in desperation, I had to send another $50 to a friend in the FBOP and it was sent the wrong way and the same thing happened...NOW I am out $150.00 and it seems from the other complaints I am not the only one. Seems to me there needs to be a class action lawsuit on this in order to get WU's attention. I for one am sick of trying to get this issue resolved. SOMEBODY needs to do something. I am about to report them to the FTC, The FCPA, whomever I need to cause now its just the freaking point behind it! Western Union SUCKSSSSSSS!!!!!!!!!!!!!!!!!!!

Damien	9/19/11
Once again, this is a site for information!! This is NOT a complaint department of ANY company!! Why can't you people get this through your head?? You post a review on the information given!!

H.A.Benvenuto	8/27/11
The most ridiculous clandestine operation. I honestly believe this place is probably a front for a drug cartel or another type of criminal organization. It is a conundrum wrapped in an enigma!The worst part is that they are the only game in town!

robert	9/8/11
i have been waiting over 9 months for a refund

Angela Blair

7/25/11

I am a senior citizen on a fixed income. I bought a computer from HP and had it debited to my WU card which I bought for that specific purpose (there was an approximate $65 balance remaining after the charge.) HP's computers messed up so they had to refund my money to my WU card (which HP did immediately) and rebill for the computerI bought. That's been over a week ago and the refund has yet to be put back on my card -- and consequently HP can't rebill me for or ship the computer. As of today WU has had the use of over $400 of my money and they seem to have no idea where it is. Consumers beware -- this group of folks do not have their act together. If it takes a week to credit money back to a card (they're drawing good interest on that money while it's in limbo) there's something dishonest about Western Union. I've talked and emailed everyone I can -- all I've gotten is the run-around and no one (NO ONE) at Western Union has any idea where my money went! BUYER BEWARE, BEWARE!

William Toro

6/15/11

I have been on hold for 1 hour 13 minutes and I have still not been able to get my issue resolved. They are as bad as they get. There should be another service that provides better way to send money which will force Western Union to be more competitive and more cunsumer freindly. Calling and speaking to someone in Pakistan or mexico as I have had to do is rediculous as they have poor language skills and understanding of issues.