Wendy's Corporate Office | Headquarters Contact Phone Number & Address

Sally mccarty

8/16/11

We just arrived home from the wendys in Clermont Florida, which by the way is dirty inside. We were told the crispy wrap we ordered were not ready, asked to wait in parking lot for 4-5 minutes until ready. The girl brought our food out 9 minutes later and apogjzed for the wait. We thought ok, no problem until we got home and saw that we were missing the item we waited for. I called the wendys and was told we could could come and get it or a refund for the wrap. We have dined there many times in the past but NEVER will return to that wendys again. 407-341-5999 is my number if you'd like to call me. Someone should visit this location from corporate, doesn't meet your standards. Thank you, Sally mccarty

Ms. B. Curtis

9/13/11

On July 17, 2011, I ordered a combo Grilled Chicken sandwich Fries, etc @ the McCaran Las Vegas Airport. When I got on the Airplane, there was no meat on the sandwich, just BREAD!!!I placed 5 calls to Customer service every other day for a week, before the Manager, FRED, of the Airport location returned my call. I have spoken with FRED three times since then, on each occasion he stated that he would contact corporate to accomadate me. I spoke with Fred again today 9/13/11 almost 2 months after this incident to obtain a stauts report regarding this issue. Today Fred Stated that Corporate had sent gift certificates/coupons to the P O Box 310501
B'ham on two occasions. Needless to say, I have yet to see or receive any type of gift certificates or coupons. I don't believe Wendys' has sent anything to the POBox. I have provided Fred with a street address and email so Wendys' can make this right. If they would mail me something in a plan envelope, why I ask, has it not been received in the P O Box? All other mail is delivery to the Post Office Box daily. The Customer Service is a joke, I left message and they never called back within 24 hours like they said, I had to call and call and call until I actually spoke to a live person. This ordeal has been a nightmare.