United Rentals Corporate Office | Headquarters Contact Phone Number & Address

unknown

1/23/12

The lien department at the corporate office is filled with a bunch of lazy women who do half a** jobs. The manager in the lien department is a liar and dismisses all ideas until she finds a way to make them her own. They have improper training for new employee's, thus gives improper work tactics. Lien releases are done improperly from the new employee's because of lack of training. Lien department is rude and when customers call them directly instead of emailing a lien release request, they purposely wait til the end of the day to get it done. A lot of request don't get handled in a timely manner because a lot of the employee's throw them in the recycle bin if the request is too much work. They even bad mouth companies to other companies. Although...the collection department does adequate work.

Robert Feldman CEO Top Notch Sandblasting

7/27/11

Over the past 5yrs we've had an excellent business relationship with United Rentals. Until, they rented me a 375 air compressor leaking oil. The oil pushed through all the lines in our sandblasting equiptment, including the oxeygen supply to the air fed helmets, causing carbon monoxide poisioning. After speaking with management they admitted renting out the compressor without prior checking it. They assured me they would take care of my equiptment, and hospital bills. When it came down to the wire they turned around and denied everything, and said there was nothing wrong with the equiptment. They lost a very valuable account, and will now be in court to pay for all of the damages, hospital bills, ect. It's not the fact that something went wrong, everyone knows that machines can malfunction. The problem is the lieing, and mishandling of a situation, that could of easily been corrected, at a minimal cost between United Rental & Top Notch Sandblasting. We could have continued to have done business for years, but this is the path they chose.