Disappointed I am a true Timberland die hard consumer, and now I'm simply disappointed. I purchased a handbag online that cost $250, got it for $175 on sale and received the bag in a box that was too small. I was upset that the value of the brand was disregarded! I called customer service and the gentleman that answered was unprofessional. I then wrote them an email and again was disappointed. They even told me they did not have the address for corp.office! I will not purchase on line again! To date (3 days ago today) I am still waiting for a supervisor call back. Oct. 21, 2014 -by Ivy D.