25 Reviews For The Progressive Corporation Headquarters & Corporate Office

Fals

Ellen K= false statements. With out any shame you post a false statements to cover this unlawfully activities done by this corporation to the customers. I just find out that from manager Melanie, that: it is in costumer "obligation"(with out any legal support) to inform the corporation just because, with out any statement in the Progressive polices that: is under customer "obligation" to contact them. any obligation requirements from the customer by the corporation, should be made it clear in the written polices of any corporation(including and our case Progressive)

Progressive is the Best

I have been a Progressive member for over 15 years covering multiple vehicles and a handful of accidents. I could not be happier with their service. My rates consistently stay low - after a particularly bad accident where the other driver was hospitalized and out of work for an extended period of time, my rates actually dropped. Every time I've made a claim it is handled immediately and 100% by Progressive and I have vitually no involvement at all. I would recommend Progressive to anyone.

Terrible customer service terrible service pt in a claim June 6 2013 its June 20 2013 and my claim still hasn't been handled I haven't talked to anyone in several days when u do I initiate the calls they never call me back like they say they will I have to call them I can go 3 to 4 days without talking to someone worst insurance experience in my life will definitely be switching back to allstate

Rude , Distasteful , unprofessional

I just got off the Phone with Progressive , they talked to me like I was stupid , because I wanted to know how much coverage had , and they had no idea how much they actually coverered or for how much. I guess that I have been spoiled by a REAL insurance company. STATE FARM

All Bad Reviews

I've noticed that All of the Reviews are Bad , and after talking with Progressive on the phone , I can see why, they were very unprofessional , inexperienced people , full of greed . If they are trying to treat costomers like human beings , they fail miserabley.

Privacy?

What gives you the right to publish my personal information on your website. I was educated on this when someone in my household wanted a quote, entered the address and up popped vehicles that I own. Anyone can put in my address and name, and get info on what cars I drive and own. That is not the publics free information and you have no right to display it. I will talk to my attorney on how this practice needs to stop and if there are privacy laws broken and/or legal ramifications that I can pursue with Progressive.

Cut Rate Insurance Co.

I work for ALLSTATE and switched to progressive, I really understand now after filling a claim with Progressive that this is the premier of what is called a cut rate insurance company and will switch back to ALLSTATE for all my insurance needs and will be happy to pay a higher price for the protection and service that is the standard that gives me the peace of mind so that I am confident that my claim will be handled quickly

Fraud!

I was told my premiums went up over 30% because statistics show that i fall into a group that has a little higher chance of filing a claim??? I have been with you for 4 years......no speeding tickets, no accidents and no claims. Whats even better....i can sign on as a new customer and get a lower premium than what i current have with you!!! I entered all the same criteria. please explain....I dare you!!

wrong

I got hit by one of your insured motorist & lost my vehicle. I never have been a greedy person, I dont believe in taking from ppl to benifit my own self so I did not try to get an attorney. 3 times I had the chance to sew for personal gain, not once have I ever. at the time of the wreck & even two weeks after I tried to got to work but was to hurt to perform. In result to this had to give up my 15yr career. now I have lost my vehicle & job. I was souly independant in the state of Ga. & had to give up my home. I now reside in michigan lost on what to do for work while stuck with no car. I got a call back to see how I was. I told the guy all this & he said he would see what he can do. he was subbing for the guy on my claim. The guy on my claim who I talked to a couple days later shut me down. My question is! Is there hope for a heartfilled guy like me to ever catch a break? If so when is it coming? Will it ever come? Questions I ask myself daily. 2 weeks before this I found my ex cheating on me. & her mom stole $1500 from me. so I ask this now! Loss of girl/money/vehicle/career/home/health & independance in a 3 week strech, was helping me get a vehicle to much to ask? Progressive seems to think so.

car insurance

We just canceled our insurance with progressive after being with them for 9 years. We have never missed a payment, not to mention it is automatically debited from my husbands bank account. We recieved a phone call from a progressive agent telling us our premium went up due to a city tax increase. When my husband asked the agent to give him a break down she completely went around the question. He then went into explaining that he has been with progressive for 9 years and never, never, never missed a payment she basically stated it is what it is. When he told her he was going to cancel our policy with them she said sir do what you have to do. We our now with geico insurance. The funny thing about this whole experience is that the first lady my husband spoke with didnt care one way or another that he was going to cancel his insurance but once he switched our insurance and called back they were the nicest people in the world and wanted to do whatever they could to keep him as a customer but it was too late. We will never go back to progressive nor will we ever recommend them. On one other note there has never been a accident claimed on our insurance policy either.

Never in my life have I been more disappointed in a company and their lack of competency. Much easier to blame the postal service for their errors in business than to make a long time customer happy. Not a problem, I will no longer use their services, my company people will no longer need their services, and whomever else I can convince to switch. It amazes me how quickly they can take your money and all the excuses you will hear when you are due your money back.

I am one of there customer that was involve in a accident with another one of there customer and they are giving me the run around about fixing my car. There trying to get me to put it against my policy when it was the other person fault. i will not do it because then I get stuck with the $500 deductable plus the extra expense of fixing my car

About a year ago I signed up for full coverage with progressive, about a month ago my car was stolen. these people took me thru the ringer to provide very personal documents. I was upset at first, but I sucked up my pride and provided everything they asked for. only to have them tell me they will not be covering my vechile. I could not belive what they were saying. the nerve of this company, to take hard working citizens money, just to find any loop hole not to follow thru on their behalf. I have referred many friends and family members to this company. I will NEVER deal with this company ever agian. Their nothing but a huge ripe off, I only wish I had read these comments about this company before I signed up with them. What a huge mistake....they are the worst insurance company ever. I plan to file a small claims law suit against them.

Please take that commercial off with that moron singing.

I have had progressive insurance for 8 years now, most of my family has them as well. I found out a few months ago I was sent to collections from Progressive in Nov 2008 for $58, from an old insurance contract. I had re started my progressive insurance in Feb 2008, how can I re start a new contract while still owing their company money? And they have the nerve to send me to collections for $58 when they had my address, phone number, ALL my information to get a hold of me. Why would I pay $150 plus a month for hte past 8 years, yet couldnt come up with $58 to pay this collection amount that they could have told me I owed this amount before they htought to start billing me for my new policy. What irritates me the most is that they wont even write a "deletion" letter to have it remvoed off my credit. I get it was my fault I owed this $58 HOWEVER they had every way to get a hold of me and yet they cant contact me about $58. When in 8 years I have never had my insurance stopped for lack of payment I've faithfully paid them for hte past 8 years. The supervisor said as a company they would not make the acception for me and not for anyone else. I find it incredibly hard to believe they have not written a letter to havae this removaed from someones credit. This is the only negative item affecting my credit, and it frustrates me to no end that for $58 this company couldnt even collect! I will not be renewed I'm beyond sadden at the lack of customer service with this company. So sad that after 8 years of me bragging and have most of my family and my spouse sign up with them. I wish I could pick 0 stars for lack of customer service... so sad. Never again will I go with this company!

I have had Progressive Insurance for over 12yrs, I have 4 vehicles on my policy. I havent had a claim in 10yrs until this past month. I have full coverage on my car, it was sitting in a parking lot parked noone in it when another vechile hit my car. The other insurance company didn't want to pay for my car so I turned the claim in on my insurance HUGE MISTAKE!!!!! I have a 2002 yellow mustang, yes the paint has faded over the past few yrs but my whole car was faded & matched. I was hit in the front on the driver side, Progressive paid for my headlight, hood, and left fender and refused to pay for my whole bumper because the paint had faded. So not only did I come out of pocket $500.00 for my deductible I also had to pay out of pocket $168.00 and now the right fender sticks out like a sore thumb because Progressive REFUSES to pay for it to be painted. All I asked for was to blend it in to match the rest of the hood, bumper, and L fender... not to paint my whole car. After reading the report from the repair shop, I found out that Progressive uses USED parts. I could of bought parts off Craigs list and had my husband fix my car for what I've paid out of pocket!!!! Not to mention my head lights don't even match!!!! My policy is paid in full however when its time for renewell I will be going else where. Progressive has gotten enough of my money over the past 12yrs. I have posted pics of my car on facebook for everyone to see what kind of work to expect out of Progressive. I give this company -0 stars!!!!!!!!!

File a complaint with the Attorney General becausE it is obviously alot of stealing going on but of course we all no Money is the Root of all evil+++ and we spend spend spend spend other peoples money until God says ++ YOUR TIME IS UP prepare for the devil and his demons......CHOW

I was involved in a car accident from someone who was a client with Progressive Insurance that struck me from the rear side. It started off wrong when the person who hit me didnt even contact Progressive Insurance to file this issue like I was the one at fault. I originally had a estimate done on my car and when I decided I wanted a second opinion my claims adjuster from Progressive proceeded to assist me with where I wanted my car to be estimatized. I sent it to a local dealership I was familiar with and it started off wrong because I was told from my claims adjuster that I would have 3 days to use my rental car and if my car needed more further evaluation or body shop work that Progressive would pay for the extra alloted days for my rental. The third day came and a field adjuster came to view my car and contacted me that the extensive damage done to the rear side of my car that it would be high cost effective so they would have to total out my car. The 4th day came and when I went to return my rental vehicle so I could pick up my car because despite the damages in my rear side my car could still drive and I wanted to keep it so I could send my car somewhere else to get it fixed for a cheaper discount price. I was charged for 46.54 for an extra day that Progressive informed me that they would pay for it and then I had to complain about this issue. I am so upset and tired of this and now I have to go to the corporate office and complain which I did early this morning. Its ridiculous and very unacceptable to me because I am not a client with Progressive and I was not at fault with this accident. Its very awful and cruel how some of these devious employees who try to be slick working for these billionaire dollar insurance companies and mess you over. At the end of the day, justice will be served

They arggrued with me when a old man took my door off of my Jaguar, my car is still in the garage unfixed, they said I was a liar, and believed nothing I said, they wrote me a check for 2300 dollars, that was not even enough for the door, I am still in dispute with them on how much they owe me... I am calling the BBB on this shit though

I got a "Distracted driving" ticket and they rated it as a Major or reckless and doubled my rate. Other insurance companies rated it a "Minor" and my rate was only slightly impacted. after over 10 years with them and not one claim or accident I feel the company was malicious in there approach even puling my renewal offer after i called to complain. DONT USE THEM EVER. I know I never will again.

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