1 Reviews For Play N Trade Headquarters & Corporate Office

Customer Service

I went to my local Play N Trade to see if they could fix 3D Nintendo that had been broken. This was a gift for my 5 year old daughter. i Paid the deposit and about a month later (July) the store manager calls me explains to me that the Nintendo has water. However, I will see if they can still fix. It is now September I call back to get a update on the Nintendo, I speak to a young lady and I explain to that I calling to find if they could fix the game, because no one has bother to call with the status of the Nintendo. I also was told that, If the game was unable to be fixed I could possible trade it in or get a game. Well needless to says this conversation didn't go well. I will never do business with this co. again. very poor Customer Service. This young lady needs to be trianed on how to address her customers.

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