Planned Parenthood Corporate Office | Headquarters Contact Phone Number & Address

12/8/11

My appt was for 9 30, I got there @ 9 20. I spent a half hour filling out paperwork. Then, 15 minutes arguing about how my insurance works, in which case they told me to pay or not be seen. After I called my insurance company to verify it being covered, my insurance company asked me to have them call in. Planned parenthood said they wouldn't n don't do that. WOW!!.......sure isn't how any other doctors office works. The" Pay me girl".......had attititude and the manager who said they don't call did nothing but nothing!.........WOW!....ladies go there with ALOT on their minds and this type of unprofessionalism is really sad n fustrating......n imagine when she took my blood pressure...it was high!!!.....

Cat

12/8/11

One star is the minimum, there should be an option to not even give them that! The planned parenthood office in Mesquite, TX is terrible! Every single time I have been there, it's always something! I have lived in this area a year and in that year I have had to have 3 annual exams before they would give me birth control. 3!!!
First, it was a huge two week ordeal to have my records transferred from Midland, TX to their office. Machines were down here or there, "Oh, we have to update this and we can't even see you at this office, go to this other one across town. Don't know where that is? Oh, you just moved here? Well it's behind the Babies R Us store on [whatever] street." Well now I have been waiting in your lobby for over two hours to be turned over to another location, I don't have all day to look for it so I give it a go another day when I'm off from work. I find that location and big surprise, "We don't have your records, we can't see you until you fill all this out and the other office send us your records." So I come back a different day. Now they have my records, but there is another problem, I have to have my annual exam there, even though my records contained the annual exam I did for the OTHER office. ALL of this was paid for by the medicaid they said I qualified for. Time comes for me to come back for my next birth control and another surprise! Now this medicaid is inactive. Did you get the card in the mail? No..? Well here is an application, theres a number in there somewhere, find it and talk to them about it, and no, we cant see you until that's done, or you can pay $130.
I come back twice that month and they can't do anything for me. They won't let me use their fax or phone to talk to the medicaid office. Today I go back, hoping that after two months of not having sex with my boyfriend, I can finally get back on my birth control. Nope. Medicaid still hasnt gone through. I offered to just pay for it myself this time.. Oh okay, but Hmm.. Your annual exam has expired, we need you to do another one. OMFG, are you serious!? Okay-Fine! Let's just do it, I'll pay for that too so I can PLEASE get on my birth control. Sorry, we stopped taking patients 20 minutes ago, there is nothing we can do. Come back another time.

I HATE THIS CLINIC!

8/8/11

They are lucky they even have 1 star. The office in Hempstead, NY is the worse office. I went there on a Saturday to buy the plan B pill, they told me they were closed and stop taking patients at 2pm. There website says they close at 3, there recording says they close at 3, and the sign on the door says they closed at 3. The low life receptionist who was there had a nerve to say oh well to me and told me to go to a regular pharmacy where they charged u double the price. I asked if there was any other planned parenthoods open she gave me a look like why r u asking me. She was like I don't know and then turned her back to me. the problem is that they have these young girls running the office and majority is Spanish. I am not racist because I have many Spanish friends but they treated me nasty because I was Black. But I'm bringing this to the news media.

orlando, fl	2/3/11
Not only does the customer service sucks I've had them call a ex friends number and leave my personal info on their voice mail. They are over priced and just not worth dealing with their bs now that's only if u make it past the hour hold

11/20/10

The receptionist staff at the Planned Parenthood in Hempstead, NY is very rude and unprofessional. They have attitudes, roll their eyes, and even huff and puff over the phone when you ask them questions. They tell you to call if you have any questions or concerns but when you call you're on hold forever and when they answer they are not helpful at all. Then they tell you they will call you back in an hour. If you're calling to find out if you might have an emergency they should be able to give you some kind of answer. The service is just very poor.