201 Reviews For PNC Bank N.A. Headquarters & Corporate Office

poor , closed my account with no notice took from friday july 25 till monday aug 4th to get my money. i was lied to about when the check was written an mailed. no reason given.

Uneducated service

Thank you for all the comments. I was going to open some accounts with this bank but have now changed my mind. I don't need any grief from another bank that is rude and non caring towards their customers. I believe I will be going to a credit union where it is about the customers.

Worst service ever

I have never rceived such horrible service from any bank as I have this weekend and again today. No one wants to help at all, I lost my bank card. They cut it off bu If I couldn't give them the exact deposit to the penny and the bank card number (which i had lost) they ca't issue me a nw card. Well guess what another bank will.

Outrageous Fees

I was charged their $36 overdraft fee when after my account was debited for a dinner out, I still had money in my account. Of course, when I was charged the $36, I continuously got in the hole because I didn't get paid for 3 more days and the more in the hole I got because of their fees, the more I got behind in the account. I hate this fn bank. I'm switching as soon as I can.

This bank is the worst

they have continually gotten the incorrect dates for my mortgage. I have not owned this house since 2010 but they started reporting to the credit bureaus that I have late mortgage payments. AMAZING, they simply do NOT know what they are doing. My attorney is suing them currently. Some little pipsqueak has THIS much control over my life that they can disrupt my credit score and cause me harm by having to pay too much for insurance and everything else. STAY AWAY from this bank.

bad forms

I went online and obtained a direct deposit form used it and now my money is in limbo because they information they asked for is incorrect. Thanks a lot

Awful, Cannot talk to a person. NOT user friendly at all

worst bank, run

absolutely, hands down the most crooked bank in a sea of crooked banks. Held my deposit for over a week, charged me overdraft fees even though my balance was positive, promised to refund it all while having the gall to call it a courtesy, then changed their minds and charged me anyways. Shameful!!

I have been working with the personnel at PNC bank for 3 weeks to redeem a CD that was left to me by my deceased aunt. Phone calls are not returned; the right hand does not know what the left hand is doing. This bank does not know the meaning of customer service. The rating on this website is well deserved.

Bad Acct.

You will pay $1650.00 for your mistakes in my rent to - Silk Management LLC,700 rte.309 N,Dallas,Pa.18612 ir I will take you to Court.


I had the worst experience with this bank!!! The communication (lack of communication) was astonishing!!!! I had one rep tell me my account was open. Another person tell me my account was closed. The other person could not see my money. I would not recommend this bank to anyone who wants to keep track of their money.


Very unhappy with the Orange Blossom Mall branch..Branch manager is very unpleasant and down right rude...Their main drive thru teller is very demeaning and shouldn't be allowed to work with the public... Hate that branch and will not be going back!!!

Awful Service

Tried to make a change on my autopay loan payment. Started in early October, it is now December 20th, PNC still has not gotten the change made correctly.

Your guys policy on check cashing if I am not a bank member is ridiculous. The bmv requires social security card birth certificate proof of insurance and two proofs of address in order for me to obtain a state(gov.) issued I.d. Or a license. So why you need more than my license to cash a check puzzles me. And not everyone has a (major credit card) to ruin themselves with. Have a wonderful day and use some common sense.

No humans to talk

When I call to ask for an operator I want to talk to a human not a stupid robot give me a number to call or I'm just going to tell everyone to change out of your bank and that you are all fake and you steal people's money thank you have a talking day

Bad, non-transparent help

I've spent several hours on the phone today trying to reach a level of competency at PNC - to no avail! Sadly, this bank, at its executive level, seems to think that customers don't matter. They keep you on hold for hours on end - just hoping to get rid of you!

Phone Services -- Mortgage

I have tried for an hour to contact a person to talk to about a coming mortgage foreclosure and have not been able to get anyone except for people at a local branch who tell me I need to call a toll free number that gets me nowhere. This is ridiculous!!! 216-346-2004

this is my worst experience ever. I set a bank account to learn banking and managing by funds from my summer job. I deposited money in August. No record. No access smart or otherwise. What a scam. Will never look at PNC for anything. Lesson learned


How this bank has any customers is beyond me! Horrible service, the run around, people hanging up on me because they do not know how to handle issues. I have been trying to get to the loan servicing department for weeks now in order to clear up an issue on my credit. Impossible!

wrong address

my bank pnc sent all my information to a house did live at so pnc is a bank will asee a law suit onthem plus I went in and talk to a manager and told him I think I am missing money and he told me if I can not keep track of my money how can a bank do so?pnc is being sue 90 million for over charge people! and.now I am going sue!!!!! l

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