Ntelos Corporate Office | Headquarters Contact Phone Number & Address

C. Martin	4/26/12
I have a cell phone that has not received texts or voicemails until a week later. I have made NUMEROUS complaints and the suggestion was...sign another 2 year contratc pay 75.00 to sign up early and then pay for another phone at promo price. WTH would I do that with service this horrible!!

B Majette

4/20/12

I purchased a smartphone and called your company and the representative said that my bill will only be $57.00 a month. This is repeated by a representative on two different occasions. It should have been notated somewhere. I said that was fine. I called on 3/20/20102 and the representative said that it would be removed. I received my bill and was upset. I called on 4/20/2012 to see why my bill is still high. The lady on the telephone said that my bill is 39.99 plus 29.99 for the smartphone package. This is the first time that I heard of this. I would never agree to a $70.00 bill where there are so many cell companies that are cheaper. I am not satisfied and requested a cancellation of the phone. I have been with N’telos for 14 years and I see what your company thinks of a long time customer. I don’t feel that the customers are first as stated.

CHARLES E.LEE

8/16/11

I live in Covington Va.and have the bundle package.I came on the optical cable system in January of this year as a test coustmer.I was asked by the Covington office to keep records of any problems that I encountered with the system and report it to the 611#.I have been dealing with Ray Lipes here and Mollie in Waynesboro and lots of your tech. staff.I am still reporting on the freezing up problem that has been going on for 7 months now,I called about 6 times yesterday Aug.15 to report the same freezing up of the picture. We could not even watch the evening news,worst night to date.I know several other people in the Covington area and Falling Springs that are having the same problems.Tech.have came out and changed everything in my boxes and I have been told from your end that company that supplies your equiptment has had expierts come in and make adjustments on the system,yet we still have a serious freezing problem.We love the picture when we can see it and like having a bundle package,but I do not feel you have a quality product to be charging your coustmers for at this time.Please ezcuse spelling and I would like to speak to a Supervisor or who ever is in charge over there. Thanks and you folks have my #540 962-2994