Mtd Products Inc Corporate Office | Headquarters Contact Phone Number & Address

Karen Swanson

5/9/12

I purchased a Troy Built Pony. Frirst mistake i resently fell off this tractor, i leaned to left at 11 o clock and slipped off the HORRIBLE designed seat MTD say it the standard seat on all there tractors. Liars i checked out Menared Home Depo Sear and this seat was not on any of there so call brands. Well so much for product liability. Fractured right shoulddr loss of 2 weeks of work not able to drive and now have to rely on pepole to driveme to n from work, to the Dr. Haha and another 4-6 wks with no use of my primary arm few thkusand medical bills and Lowes nicely picked up the POS oh ya tractor also has a mind of its own starts when it wants to. Bottom line is MTD/TROY BUKLT JUNK SAVE UR MONEY AND FOR PRODUCT LIABILITY THEY ARE UNBELIEVABLE! !! Nothing offerwd at all.

CONSU.CONSUMER AFFAIRS HWR I COME!

churchy

5/10/12

I work at an mtd plant. We recently were paid a visit by the corporate office. They got very preachy telling us "MTD is a gift from God". Excuse me? As a religious person that is offensive. I understand what they mean, I guess, but life is a gift from god. When they closed down the plastic mold plant in Cleveland do you think that was gods work? Maybe talk to your priest or pasture first before you make such blasphemous statements!

Jeff B

4/19/12

I purchased a bl100 and was extremly satisfied. We have a small horse farm w/ various other smaller farm type animals. Well sadly to say after using it just a few times w/ successful completion of rewinding the string, I could not remove the spool. The bump knob easily came off but no luck slidding yhe spool off. I called my locacal lowes and they agreed too exchange it. I was glad it went so smoothly. I took it home and a few days later proceeded to take care of my lawn care. It seems they traded my bl100 for a bl110. I am sure it was the same price and a comperable model. The problem is there is a great deal of power lost due to the dramatic drop in cc's. I have already taken back my bl100 and do not know what protocol is for returned merchandise but I sure would like to have my bl100 back. I have not touched the bl110 since. I have no use for it! I went and bought some eco-friendly weed killer for the animals and drinking water. Trust me, there is no savings. How can I get my bl100 back? I thank you in advance for your time and understanding. I await patiently for your correspondance.

john romine

4/7/12

after working on motors,trucks autos all my life i decided i needed a new riding mower.i bought a new bronco mower.being new i assumed it would run-have enough power to run mow properly.i was VERY wrong,after 1.5 yrs of use ive had to replace the ignition switch,starter relay,and a few other sml items.when TRYING to change the oil filter i had to destroy the filter to get it off,it was obviously put on FAR FAR TOO TIGHT when it was assembled new.the carb on this unit was set incorrectly,it would not mow anything over 5-6 inches tall,it acted like it did not have a govenor in it at all.troybilt used to be a very well made long lasting item.it looks like now they are not another cheap mtd ranchking item.i will never purchase a troybilt item again.

Doug Meyer

3/16/12

I had a brand new MTD product mower that self ignited when we went to screw the gas cap on, and almost burned our house down. The original customer rep I talked to was ready to replace the mower until he realized there might be other damage. He then referred me to the "lawyers", who have done nothing other than intimidate and stonewall.
This is so clearly a case of MTD liability that I would think they would be embarrassed to fight it, at least to the point of replacing the mower.
I have never been so disappointed or angry with a company. I will never give these people a single dime.
As someone else said, this site needs negative ratings, because one star is way too good for this company.

rich hill	5/12/11
If I could give minus stars I would. I ordered parts and was lied to about shipment date. I needed the parts, and was told they would be shipped the next morning. I was lied to. Any one that would buy a troy bilt piece of equipment is crazy. To bad, at one time tkey were a good company, But no longer. They make junk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Guadnola

3/22/11

I ordered a muffler with a welded exhaust pipe. The wrong part was shipped. They would take a return on the part, but they would not pay for the shipping even though this was not my error. After continuing to call the company for a resolution, none was achieved.

Additionally, Bill in support admitted to me that the part I ordered wasn't even listed on the page, although the description of the part clearly stated a welded pipe to muffler. Even after the wrong part was shipped, they refused to handle the shipping charges back to the company.

Robert Lariviere	12/9/10
I have a MTD 2 stage 24" snow Blower. Having drive problems after light use for 2 years. Called for tech help. The lady was very nice but the actual tech was a jerk. Would not listen, kept interupting and just he didn't know what could be the problem. No help at all! Why have a help line if they don't want to help

jon c leyden

12/5/10

i bought a 21 inch yardman or mtd snow blower because it was american made and even made in my part of the country cleveland ohio.you may as well call this thing a corn husker ,because it probly does that better than blowing snow. it gets a clogged shoot every two feet, unless you have four inches of powder snow with very little moisture in it it is absalutly useless. you should know this, i cannot be the only person that has complained about this machine. if you decide not to correct this purchase or at the least give me an apolegy i will never buy an mtd product again and as a decent company you should do the right thing.joncleyden@yahoo.com

Ron

5/21/10

I need the manual for A bolens tiller 5.5 hp model number 21A-250HO65 SOLD AT LOWES BUT DID NOT HAVE MANUAL. IT SEEMS EVERYONE IS HAVING THE SAME PROBLEM ,AND WE CANT FIND A MANUAL ON LINE. THIS TILLER WAS MADE BY MTD .I HOPE YOU CAN HELP.
THANK YOU RON E-MAIL ADDRESS IS lttazz25@hotmail.com IF YOU HAVE THE MANUAL AND CAN SEND IT BY EMAIL OR MAIL TO RON BRINKLEY 175 TOTTEN LANE FRONT ROYAL VA 22630

JUNE MYERS

7/27/10

I am a widow who is sick of being lied to and riped off.Lowes talked me out of buying a John Deer mower and talked me into a Troy Bilt.Now I know why! Your company knew that this mower was a piece of trash and Lowes was told to get rid of them.How could you do this? So far I have put at least $400.00 into it and now it needs another $500.00 worth of work.After the death of my SON and then 10 months later my HUSBAND with no life insurance I can not afford this. I also have a daughter who is disabled so that means I can not work.We were forced to sell our home and now live in a small double wide on 3 acres.I can not afford a new riding mower and will now have to use a push mower.I only used this thing about 10 times due to it always breaking down.How do you people sleep at night knowing what you have done? I am sure you do not care as you sit in your million dollar homes and have someone mow your yard!