725 Reviews For Home Depot Headquarters & Corporate Office

A suggestion for the Home Depot app developers

Would it be possible to put an item locator in the Home Depot app so that while a customer is in the store they would not have to ask directions for certain items? We could simply access a GPS type system on the app itself.

RUN

If anyone is reading these reviews as part of one's decision to do a remodel of any kind with Home Depot. My advice is run! Run as fast as you can. You will not be happy with the workmanship and as far as customer service, well good luck finding any.....it is in no way a priority to them. $$$ added to their billions is all that matters.

Brand Accountability

For years I have complained to HD headquarters that apparently customer service is a thing of the past at my store. A simple "Thank you" after a purchase should not be too much to ask. Then today the store refused to honor the warranty on an HD branded product that had a LIFETIME warranty. After 40 years of this I finally figured out that I don't have to shop there! Duh, Lowes it is.

Worse experience Ever !!

I will NEVER order another thing from Home Depot Online !! Ordered a Beverly Sectional, armless chairs, and ottomans with Dragon Fruit cushions..the cushions did not match ! After receiving bolt covers, lounge chair cushions, and shipping a whole new sectional from California to Matthews, NC with the wrong cushions..Finally after two months someone in your so called Corp. Online Customer Service figured out what to do to get me different cushion covers that ALL MATCHED !!! Horrible Service !!!!

Home Depot stop selling gas leaf blowers

Gas leaf blowers are illegal in many cities. They polute the air and are too noisy. Noise is a serious issue. Please stop selling gas leaf blowers.

Can you be more critical?

Just read a couple dozen reviews and I am disappointed that so many people are so negative. My local Home Depot just rocks! Customer Service is very important to them and I am never talked down to nor ignored in any way. Lowes loses by a landslide when it comes to their dealing with women.

Double charging two dif times

I bought 18 board hangers at $3 something each along with boards and supplies for a deck project, later I found out they rang the hangers up twice. I went back and they asked me to leave the receipt and never heard back, followed up and nothing, no contact call as promised, nothing. Its been a few month and another hack and my wife catches them double charging her as well. Has anyone else had this occur? I wonder if crooked cashiers could be responsible for the hacks as well, either way we got hit 3 times in less than 6 months at Home Depot. Be Ware!

homeowner

After seeing the news article of your company embracing and bowing to Sharia law in Michigan I or the others that I can convince will no longer shop at Home Depot.

Sharia law

The Home Depot and sharia law compliant. Mistake! Everyone that shops at the depot needs to know what this means. To me, it means you condone sharia law. sharia is not compatable with US law. Good bye!

muslim preference

Goodbye Home Depot Hello Lowes Never share I purchase from you again

maintenance super.

while shopping in home depot,one of there sales rep. approached me about a free water test in my home. To test the water in my home i would recieve a $50 gift certificate .They gave me an appointment for Sept.29 at 6pm, i recieved a text the 28th to confirm appointment. The day of the test at 5pm i recieved a phone call stating the tech. for my area is out sick and they would call me another day to schedule an appointment. It's Oct. 27th and i have yet to recieve a call back, so i made several attempts to reach them no one answers the phone and the mailbox is always full

Win 5,000 shopping spree

This review is about Home Depot's "Win a 5,000 gift card" promotion which has run for several years. Has anyone heard of a winner? It seems to me the entire process is just another corporate gimmick in a long line of corporate gimmicks country-wide by numerous companies. Give it up already!

Security Breech

I was a shocked to learn that as a result of the security breech my debit card was compromised. I woke up Monday morning to learn that someone using my information completely drained my checking account. I feel very violated and disappointed. These individuals first used the card to purchase a soft drink to see if the card would work and once it did they went to town and I mean they went to town. I am now in the process of filling paper work out through the bank to dispute the transactions that took place in NY. I truly enjoy shopping at the HD but now I am paying the price.

Went to my local Home Depot well they hired new cashiers again. Cashier I always have wait on me because she is fast and and through is cut in hours. Sorry Southfield Mi. Home Depot. Lowes is close also. I'm "not" coming back. The cashiers are slow....and I haven't "time" to wait!

On hold for a very long time, almost impossible to get through to a live person.

Last evening went to local HD store to pay my bill . This was the 1st time since the data breach , I went to bank ,cancelled my debit card and received a new one as soon as the breach was made public. . I was appalled , have you not learned anything from this experience ? I had to manually enter my account number on the key pad ( with 20 sets of eyes waiting behind me ) and then manually enter my pin # from my debit card . scanning the bar code is far safer , The bright light who thought up this one ,needs a new career .

Sub contractors are not checked out properly

Beware when you contract for installations from Home Depot, one of their subcontractors had 5 BBB complaints against them.. that's not good in my book.

Kitchen Cabinets

I purchased 2 kitchen cabinets from Hampton and what a disgrace of workman's ship, fron doors are wolped, back panels from cabinets are made really cheap and also front doors showing defect and a crack and side panels of cabinet. would "NOT" recomend to purchase from Hampton bay ever again.

Bait and Switch

BEWARE! Home Depot does not honor the prices that show up on their website. I wanted to purchase a 20 in. x 30 in. Recessed or Surface Mount Mirrored Medicine Cabinet with Oval Deco Framed Door in Oil Rubbed Bronze Model # SP4603. When I put this item in my "list" it comes up as $81.75. When I move that exact same item from my "list" to my shopping cart the price jumps to $109.00! I've called, I've emailed and all I get from them is that they will not honor the $81.75 price. I was about to spend over $500 at Home Depot but if they will not honor the $81.75 price that is on their site I will go elsewhere. Really stupid on your part Home Depot.

Dishwasher

We just bought a diswasher from Home Depot. They installed it. Now, the first time we run the item it does not work properly and guess what HOME DEPOT does not stand behind their installers. I would strongly advise people to never purchase any major item from Home Depot.

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