Harlem Furniture Corporate Office & Headquarters

The room place is a procrastinating group of individuals who will delay your delivery for weeks to a month. I had ordered a bedroom set and have not had the furniture delivered yet. It has been a month already and no furniture. Room place customer service is a joke transferring you from person to person until you decide to hand up. Be aware new customers The Room Place will give the run around until you want to just cancel your whole entire order. The Room Place has cost me to loose 4 days of work because of their inconsistant organization skills. Garbage customer service. Will never order from The room place ever again!

The Room Place is a joke! Anything to please a buyer and nothing to please a customer after! THe warranty is a joke, customer service is a joke. I'm now on weekend #4, I can only do Saturday repairs and they either don't show up, go to the wrong address or missing parts! I WILL NEVER EVER BUY FROM THIS PLACE AGAIN! I would rather sleep in the jungle with wild Lions, then to walk into thier store again! Just wait, your day will come - new buyers!

I just purchased a living room set and new tempurpedic mattress from the Room Place in Greenwood IN and the customer service has been horrible since. Their comfort garauntee sucks and they should be required to explain in detail the return and reselect policy. I have a $4000 mattress I can't sleep on and they are telling me I have to keep it 30 days and then I can reselect once. And if I choose a mattress of lesser value I get in-store credit. As if I didn't spend enough there!!! No way will I find something to spend the exact amount on so I will being paying them even more to buy something else that I don't really need.