8 Reviews For Geek Squad Headquarters & Corporate Office

Worst customer service!!!!

Very Disrespectful Supervisors they send out 3rd parties to install appliances and they do it write my dishwasher is out of the wall, its been 3 and a half months they don't stay on there contractors and now is telling me that all he can do is try after 3 months and told me I can't sue them for bad customer service! they ripped me off and send out crappy installers and don't back up there warranty plans that I paid for!!

Theives

These people has went into my account seven times in one day and stole money that I did not authorize them to do. I am consulting an attorney regarding this situation and suing them for stealing my funds out of my account.

Worst experience I've ever had with a PC service company. Do not waste your time with the company. They DO NOT live up to what they promise. NOT worth the $199. Go else where.

Oh my gosh!! The lies and run around is the totally unprofessional!! I will NEVER use geek squad ever ever ever again. What a Lying, greedy, worthless corporation!!!!!!

Oh my gosh!! The lies and run around is the totally unprofessional!! I will NEVER use geek squad ever ever ever again. What a Lying, greedy, worthless corporation!!!!!!

do not get what you pay for

I paid the $199.99 price for service (I thought I was getting "tech support") I only got 1 time fix (it was not completely fixed) for my $199.99. BUYER BEWARE!. Corporate said I should have known the proper procedures of the company in order to get what I paid for. This was the first time I have ever been to Geek Squad, and the last !

85 minute hold

I spent 85 minutes of my airtime trying to pay you for geek squad service and webroot software. Your tech svc is great but your ability to process an order, take my money is more than terrible. If you want my business, you will need to figure out how to reimburse my airtime and process a simply purchase order. I will not suggest to others doing business with you. Spoke with 5 people and was disconnected 3 times.

NEVER BUY AGAIN

I called Geek Squad two times and was hung up on both times, I called back the 3rd time to be told I wasn't covered, when I bought Webroot I was told I had a year of Tec support. CANT TRUST ANYBODY. Good job Webroot I have a virus, good looking out, there's doing your job, I WILL NEVER BUY WEBROOT AGAIN.

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