15 Reviews For Geek Squad Headquarters & Corporate Office

Lopez

I spent $ 3000 on the refrigerator and after the fourth repair they told me does not qualify for replacement. I wasted my money with Geek Squad

Incredible - unbelievable service

Sales personal very knowledgeable in store and local guys are very good, but the call center is a disaster and corporate customer service/policy terrible. We had an order for service (with order number) from the 800-geek-squad number; no one showed, they didn’t scheduled a technician for the day/time we were told was reserved for us. They claimed they could only schedule another day for us rather than try to get someone local out today. Another day wasted waiting for nothing. Not a happy customer – not helping the company reputation.

ripped off

My credit card expired and didn't know it but they still charged me the next month. Not one person called to say the payment wasn't going through so they cancelled my contract

Never Buy Again

Watch out.....a technician visiting my home lifted a bracelet from its box before leaving the room during a TV installation. Need to stay with these guys.

Geek Squad Service Call

One needs to watch for technicians who may be susceptible to stealing home valuables and keep in sight. We noted a valuable bracelet was missing from its case following a technician visit. Disgusting .....and Police advise this is happening frequently during various home service visits.

Don't use them.

I took my computer in for a graphics card upgrade, got it back over a week later to find the card wasn't installed properly and wouldn't work. When I took it back to them to fix my liquid cooling system sprung a leak and ruined the whole computer. Now I get nothing from them except a shrug and a comment that "it's policy" not to replace the things they break.

Worst customer

Feel Squad is the worst customer service I have ever experience I have ever had.take my computer for tune up and virus protection now my computer won't run. They issued me a report saying no hardware problems or software issues. But they able to their product on my computer. Best Buy should be ashamed to let them occupy Space in there store. GEEK SQUAD SUCKs

Worst customer service!!!!

Very Disrespectful Supervisors they send out 3rd parties to install appliances and they do it write my dishwasher is out of the wall, its been 3 and a half months they don't stay on there contractors and now is telling me that all he can do is try after 3 months and told me I can't sue them for bad customer service! they ripped me off and send out crappy installers and don't back up there warranty plans that I paid for!!

Theives

These people has went into my account seven times in one day and stole money that I did not authorize them to do. I am consulting an attorney regarding this situation and suing them for stealing my funds out of my account.

Worst experience I've ever had with a PC service company. Do not waste your time with the company. They DO NOT live up to what they promise. NOT worth the $199. Go else where.

Oh my gosh!! The lies and run around is the totally unprofessional!! I will NEVER use geek squad ever ever ever again. What a Lying, greedy, worthless corporation!!!!!!

Oh my gosh!! The lies and run around is the totally unprofessional!! I will NEVER use geek squad ever ever ever again. What a Lying, greedy, worthless corporation!!!!!!

do not get what you pay for

I paid the $199.99 price for service (I thought I was getting "tech support") I only got 1 time fix (it was not completely fixed) for my $199.99. BUYER BEWARE!. Corporate said I should have known the proper procedures of the company in order to get what I paid for. This was the first time I have ever been to Geek Squad, and the last !

85 minute hold

I spent 85 minutes of my airtime trying to pay you for geek squad service and webroot software. Your tech svc is great but your ability to process an order, take my money is more than terrible. If you want my business, you will need to figure out how to reimburse my airtime and process a simply purchase order. I will not suggest to others doing business with you. Spoke with 5 people and was disconnected 3 times.

NEVER BUY AGAIN

I called Geek Squad two times and was hung up on both times, I called back the 3rd time to be told I wasn't covered, when I bought Webroot I was told I had a year of Tec support. CANT TRUST ANYBODY. Good job Webroot I have a virus, good looking out, there's doing your job, I WILL NEVER BUY WEBROOT AGAIN.

Write A Review For Geek Squad Corporate Headquarters

Your Rating / Review

Note: This is not to be used to contact Geek Squad Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Geek Squad. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information.