Cabela's Corporate Office & Headquarters

I have been a loyal cabelas since they put a store in my local area. I have spent a little over $5000 with them in the last year and was planning on purchasing a $1200 gun from them when i noticed Scheels (our other sporting goods store) had the identical gun for $200 less. I asked cabelas to price match, so they called scheels and verified it was the identical gun but said no. So i told them to meet me in the middle and i would buy it from them and they said no. That showed me how much my buisiness means to them. That $100 cost them thousands as i will no longer do business with them.

i got a drink of water from the tap of pepsi and it was a yellow cleaning fluid or something that hit my stomach witha terrible stomach ache how could this happen in post falls idaho

You guys sound like a bunch of little girls. i have never had a problem with cabelas getting my items to me on schedule. i've never had to talk to customer service or worry about bank transactions. cabelas carries the best products on the market and i will gladly shop there for years to come. all you crybabies need to grow up.

My Friend just left Cabelia's Campground 6-18-11 She is missing her cat Joanie, Her and her brother slipped out the screen up in the bunk while they were sleeping..My friend woke up to meowing under the window at 3:00am. Fonz, the boy was there, but Joanie was no where to be found... They searched for hours, but had no luck,,, They had no choise but to continue their journey home to Jerome Id... They are devastated and are also offering an reward.. I hope that your employees there at the grounds are keeping their eyes open and will do everything they can to get her if she is spotted... I did call and ask if you guys could put up a sm flier with her discription,so that your campers could keep their eyes open for her, just in case she is still,roaming around there... I would hope that you will do everything in your power to get this sweet cat back home She is a sm black and white spayed female cat.. Thanks for your time..

10 years as a loyal and active customer of the store and card holder of their VISA card. Always paid balance due. One missed payment (no invoice sent) and get letter threatening my credit rating and over 6 calls in 3 days. In spite of repeatedly telling their phone drones that a check for the entire balance plus late fee had been sent the day the most recent invoice was received they kept calling and leaving messages. Finally had enough. Cancelled the card and will never buy from their stores again. Very poor customer service.

My son Nikolaus placed an order on April 5, 2011 for 2 Kayaks. The paddles were shipped right away. We were told the Kayak would ship from the Manufacturer in 1-2 weeks. I had email for info and received a reply on the 14th from Michele R. that if I did not receive the tracking info/order before the 2 week period to call. NOTHING On the 26th I called and a gentleman called me back and said the Manufacturer was getting tons of items out the door as he was speaking and he would call back with tracking info. NOTHING AGAIN. April 27th I called and was told they still did not have tracking info. At this point I advised the lady that my son was highly upset to the point he was considering cancelling the order. April 28th I emailed again and the reply from Carmen Thanking me for my inquiry. I could contact the Department that has been in touch with the Manufacturer and speak to them. I called the number Carmen supplied and spoke to Erin who put me on hold to call the Manufacturer. He came back and said that the lady who handles it is not in for another hour but he will call me back. See where this is going? IN CIRCLES AS IN GETTING THE ROUND AROUND! My son spent almost $700.00 and all he has to show for it is the paddles. In another week it will be 1 whole month. This will be the last order Cabelas will ever get from us. So very disappointed. Sylvia Mashaw

0!!! Returned two sweatshirts; 84.00 credit still not issued as of April 12! I returned them in January! Been given the runaround every time I call. I have my UPS tracking #; they keep telling me it is resolved but still no refund!!!!

Been looking at a gps unit listed as backorderable. Called customer service and was told that the would be getting more stock in. Placed the order on 3/4/2010, few days later my order was cancelled. Called to inquire why and they stated that they would not be receiving anymore of that item. I had used a $100 gift card which was redeemed immediately when I placed the order. They told me it would be unlocked with in a few days. Since then I have contacted their "Customer Service" 4 times and have gotten the same answer. 4/5 and still nothing. With in the last few days the item I ordered has appeared on the main webpage as a "Web Exclusive", today it's listed as "in stock". I'm going to probably sell this gift card for whatever I can get out it. I am done with Cabelas.

I was banned on the Cabelas Forum..when I asked why they replied, they didn't want my people on the site????what is my people????

after posting on cabelas forum, I was asked where I was from, I told the forum I was from Mexico. The forum members started making jokes about me for being Mexican and then the moderator banned me.

why are black people being banned on cabelas forum, I was banned after I mentioned I was black.

I have done three grand of work for these guys. it has been over three months and i have not recieved a payment yet. not only is sales and custormer service bad but the account pay section sucks butt. do not do any work for these guys. lawsuit actions has to beent aken to get paid.

I purchased a kayak on sale that was noted as "IN STOCK". Within 2 hours after placing the order, the funds were withdrawn from my account. I also received an order confirmation stating that the item was shipped. 2 weeks later, I received a call from a Cabala rep stating that the item is back-ordered for at least another 1-1/2 months. After trying to climb up the ranks, customer service was totally useless. They did say they would cancel the order, which is always the easy way out. I wonder if it's legal to take consumers money to give themselves an "interest free loan"? Maybe I'm in the wrong business?

BEWARE of Cabela's BARGAIN CAVE: The fishing department was out of Shimano Spheros reels so I purchased one they had in the BARGAIN CAVE for just $20 less than actual price. The salesperson told me it was just a return, not to worry. When I attempted to register the reel with Shimano, Shimano told me the reel is not covered by a warranty because I did not pay full price for it. So I have a $90 Shimano spinning reel from Cablea's that is not covered by warranty. Oh, I forgot to mention Cabela's policy - NO BARGAIN CAVE RETURNS. It does indicate that in very small letters on the Bargain Cave price tag (didn't notice) and on the sales receipt which I noticed after the fact. Who reads the small print on the sales receipt. The fact is the neither the salespersons I spoke with or the cashier mentioned the no return policy. Did I mention I own 6 Shimano reels. This is will be my last Shimano purchase. Shame on them. And Cabela's - I'll never shop there again.

Had been a loyal customer for years. Have spent thousands of dollars with them. Last order was for more than three thousand dollars of merchandise. All was well until one of the items didn't arrive with the rest of the order. Items were purchased through electronic check and Cabela's had taken the full payment from the account but a nine hunderd dollar plus Minn Kota trolling motor was never shipped. Kept calling and getting the same old excuses from everyone I spoke with. Shipped yesterday or will ship tonight or tomorrow. This went on for three days but no one able to provide any tracking information. Kept saying it's in the warehouse being processed to ship. Finally told them to cancel my order for that item. Was told that it was too far into the process of being shipped and that it would have to be picked up by UPS then returned to UPS after it had been issued a tracking number by UPS. They have my money and the trolling motor. I'll get my money back eventually but they just lost my confidence and any future purchases. My new motto is have your merchandise in hand before you pay for it.

Very, very poor customer service to say the least. They have no problem taking your money but when it comes to a refund think again. My money was due back and promised me over 6 weeks ago (9 weeks all total) and still no refund. What a damn nightmare this has been. I will never shop on line with Cabelas again or in person for that matter. I will go to Scheels in Reno from now on. Hope my fellow shoppers catch on early enough to do the same. Dont go to Cabelas - you can find it elsewhere!!!! They spend your hard earned refund money on catalogs and now even a hard bound catalog, what a crock of crap.

very good

i recvd shoes that were tagged as 12's but were clearly 13-14's. no return shipping label. i call customer NO service, they stated they would mail me a return form. 3 weeks later and numerous ph calls.....no return form. i paid to ship the shoes back. they recvd the shoes per tracking # over 3 weeks ago, no refund yet. repeated phone calls to customer NO service to no avail. sad sad how bad this company has gotten.

CABELAS BACK CHARGED MY ACCOUNT THEIR REASON WAS THAT THEY DID NOT CHARGE ENOUGH TAX ON A PURCHASE MADE MORE THAN TWO MONTHS AGO. THATS LIKE BUYING A CAR AND THE DEALER TAKING ANOTHER THOU OUT OF YOUR ACCOUNT AND SAYING OOPS! WE DID NOT CHARGE YOU ENOUGH THE FIRST TIME.

If there was a less than poor rating i would have picked it. We bought an ICE FISHING camera in May last year. My son used it starting January of this year (when there was actually ice!) and it worked for about ten uses and stopped working. Cabela's is tell us too bad so sad it's not returnable and doesn't have a warranty! What kind of product does come with a warranty. They have lost my business FOREVER!