1 Mississippi Plaza Tupelo, MS 38804
(662)680-2000
Reviews For Bancorpsouth Corporate Office
twenty year customer  | 8/25/11 |
| This is not your hometown bank anymore. I have been flat out lied to, had my money stolen by this bank, & dealt with the rudest customer service I have ever had from this bank. I have been a customer for over 20 years. I was with them when they were still bank of mississippi. I had always been able to talk to my bank about any problem I encountered. This is no longer the case. They take money out of your account when they want, not because you actually approved it. When you call them, you have to deal with very rude employees who can't get off their cell phones long enough to deal with any problem, nor do they even know how to handle a simple transaction. I am sorry to say that after 20 years I will be cancelling my account. And BTW, don't bother with the live chat. If anyone even bothers to answer you, (and good luck with that), they are busy texting whoever so they do not have the time to even direct you to the right place or phone number. I have been waiting for 4 days now to even get 1 phone call back from my bank. I have left numerous messages online, over the phone & in person. Someone is always out of the office or with another customer. Do yourself a favor & get your money out of this bank before it isn't there to get. | |
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