716 Reviews For Aaron's, Inc Headquarters & Corporate Office

RUDE

Each time i pay my bill it is a different cost. I found out that they around your bill off to the nearest $ without telling you. When the sales girl told me my bill was $117.40 she was scolded and told she should have said $118.00. This is not the way to do business. If the contract says 117.40 then that is what it should be. PERIOD>

Mangers and Customer Rep Rude

I have been a long time customer with aarons and to be treated not a nobody. What kind of business are the hiring personnel. Everyone has bad daays, but this does not justify to be treated bad. Just for a couple of days aarons hogs people with calls as 8am any day of the day until they close and sometimes after as well to call. Aarons should have a better perceptive way to treat custoemrs. With out the customers aarons would not have business. I rrank aarons store in walzem rd store a very poor score for customer service and management.

VERY POOR SERVICE

I went to Aarons in Jacksonville Florida on Lem Turner road. I was promised my laptop before seen the day I purchased it. I told them I had to be out of town the next day. I called 2 times before 7 pm and was promised a return call before they closed 2 times. Never got the call. Called the nest day and they haven't even processed the paperwork, they sure did get my money I went down there 2 1/2 days later and got hassled by the district manager. When they got it figure out I purchased a recliner to show my loyalty. Called this morning and was told between 11 and 4. Called at 3:15 Well sir we have until five yet I was promised by 4 pm. I know this will fall on deaf ears but I shared it

Dissatisfied

When I came to the Aaron's in Hamden on Dixwell Ave. I was impressed w/ the effort that was put into finding what I wanted for my children but, when it came to my husband and I we were given broken furniture that we were expected to pay on that I'm sure no one at the company would put in there homes. The wrokers that came out where lazy...it was a mess. My husband and I are returning our furniture but keeping the beds because that's the only thing(s) we are satisfied w/. I wouldn't recommend that anyone rent furniture from this Aaron's because you may wind up w/ wasted money and a whole lot of frustration...

nasty dirty and bed bugs

I purchase a love seat and a sofa with them they 1 delivered it in the rain no plastic so my sofa got wet 2.Never steam cleaned it as promised brought it nasty dirty and smelly 3.It was bed bug infested eat my little sister up and called company to let them know tried to accuse me of lieing that's un professional nasty and dirty who does that

customer

as far as the workers they have been very respctful to me an my family however they sold me a bed that was used broke they hv been to my home at least 4 times an the problem still exsits i know im late on payments however i feel way should i pay for it until they replace it or fix it once an for all so i would appriate a email or a call from corporate to resolve this matter i am a concerned customer a want to buy more from aarons in the future thank you

the manager at the kennett mo arrons

The manager is rude as hell and when i get arrons paid off i will take my bussiness some where else.arrons in kennett mo sucks

liers

You lock people in under fuse pretense and then take their money. Not cool, not cool at all.

nerve racking

I called Aarons and told them I was gone be late making my payment they still send somebody out to my house talking about can you at least pay $40 thats so unprofessional if I called you and told I was gone be late why keep bothering bad for business then leave a note on my door I dont even answer the door I get paid every 2 weeks why you got my bill due on the first then I pay to get it changed to the middle of the month and you still got it do on the 1st I will b calling corporate Monday morning this is getting out of hand I can see if I was 2 or 3 months late just 2 weeks ugh stop coming to my house Aaron of Roxboro NC gosh!! Corporate please handle this issue.

Crazy and They Failed as did corporate

Iv been a customer since 2002 and as soon as I made a large purchase from Aaron's in 2013 they fail me. From the second payment I complained of an issue and until the 10th payment they notice, because I wouldn't pay it. ! Contacting corporate to get the fix was pointless waiting on a call back within 3 days that never came. So I pay a lump to payoff half "they said". Turns out they use it for late payment and fees. I had to make my account current to get the help I deserved when I was current and they still haven't fixed it and have payment. The guy comes and bangs on my door so hard and says he's gonna call the cops. Aarons is at fault here, I singed a contract with them and they failed to keep their end of the bargain up. So I go to jail. ??? Whats your responsibility in this Aaron's??? Collecting money or what???

Aaron's in Sikeston is the worse especially the manager plus they keep going up on payment, so they were told to pick furniture up. The manager has a real nasty attitude and keep harassing my family and myself when I have told her to come and get furniture. I will never buy anything from Sikeston Aaron's again and would never recommend that store to anyone, bad service and very unprofessional.

Aarons in Ft Worth

the mgr at my store took $415 of my children's money debit card without my approval. they want their stuff back or won't give me the money back. also the mgr is a peeping tom and knocks violently overand over.

Horrible Company

If you need an emergency fix do not deal with Aarons. RUN the other way do not walk. The store, Regional Mgrs have absolutely no customer service or tactic in the least.

Don't take your family to Aarons in SHERMAN TX

I took my children in to get them a big screen tv for their room because they had stayed on the honor roll all year. I was very shocked to see the person I later found to be the manager with white residue on his nose, He also could not stop sniffling and snorting. I have been around the block a few times and he really seemed like he was on cocaine. I have no evidence but I will never be back to that or ANY Aarons again, You would be advised to do the same.

aarons rude

there always rude they never work with and they lie and promise you every thing and never help you at all

lazy store manager

I work in Michigan. I have been in sales most of my life, owned my own business and know customer service. I have been a store manager for another rent to own company. I made a mistake working at the store I am at now. My store manager is so lazy, he could never get a job anywhere but here. He puts off his duties to the other workers, honestly I don't know what he does. There is no way our store can grow with this idiot.

hateful

i have resently stoped paying my lease and asked you all to come get the product. im in terre haute. your employers here are rude hateful and just plain disgusting. i refuse to rent from arrons again over this. they we very rude to my family. got very verbal with myself and my eldarly mouther. this is not the type of buessness i wish to deal with.

unprofessional

The actually in up hurting a woman in wheelchair. That woman had to go to hospital. The Aaron on west side of buffalo new york unprofessional!

Don't rent from them

Was never offered insurance when I rented a laptop. Was stolen within a week of getting it and they are trying to make me pay for the whole thing.

Very unprofessional, I will NEVER rent again! No, I will not refer friend and family!

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