World Gym Corporate Office | Headquarters Contact Phone Number & Address

Steve

5/7/12

I was a member at California Gym in Taipei. Then World Gym bought them. I went to see if I could reactivate my account or get some special consideration because I was a long time member before. Their staff are nasty, rude, and stupid. They offered me a special deal and then I came later and they changed it. World Gym Taipei is a terrible organization and I will never work out there with their current staff. Their "World Gym Elite" location on Min Sen Road in the financial district is the worst! Their staff are con men and liars. I expect them to go out of business soon. When another buys them out, I will be happy.

kamaran anwar ahmad

5/15/12

i have been e member for over there years ,in 2010 move from saskatchwan to langly bc,then i transfer my member ship to their,since then every think was good then i was even help out other member to teaching them boxing and ECt,until they one ening i show the member ship manger mister shower man with femail inside the mans shower
facillty, i was shock by then i relize that that germy guy it is the new manger,any
becuse his age i try to gave him friendlly reminder that is totally rong that he bring femail in to single mans shower room ,so he got upset then coupile day latter he revke my member ship even i did past on my consern to the main manger and owner of the club,its fany and the mean time said for the gym,keep in mind i still have a
reward litter for the gym but diffrent manger back when that indicat that gold gym in langly do apricatied my time that put in to train their member for free coast,
i just want to say it pery said that every one could bee a menger just becuse he or she my bee good $$$$ saver for the gym that all care about nothing ...

good job gold gym langly location bring on ,i hope you keep your door open,pery
soon we call it high school,kam

Michelle Monte

5/15/12

I enjoy my workout classes of Zumba. My instructors are fantastic and the classes are jammed pack. My complaint to headquarters is that the other trainers are jealous of the number participating in the Zumba classes, so an employee, Meghan @ the Cheektowaga Gym decided to print Tee Shirts with vulgarity to mock and offend the PAYING customers and wear them in the gym. My question is this policy of such a large and established fitness center or just a lack of leadership on the part of the owner? The many incidents of harassing has gone on far too long. I am a professional and would not allow this behavior in my workplace.

Brittany	5/15/12
I have had this membership for a year and a half now and have tryed canceling at least 3 times this is my 4th. I have been living in a different state for 5 months now and there are no world gyms in oklahoma and have not even been in the gym for over a year. I dont think its right to have to keep paying for something when you want to get it canceled.

Yanni Vattis

12/16/11

Anyone having a problem with the corporation? Is having the collection agency calling you requesting money for a cancelled membership 4 years back? I just received a call last week from the collection agency that I owe 590 bucks for world gym. I canceled my membership back in 2008. Ever since I never received a bill or a letter or anything stating that I owe anything. This is ridiculous and they always promise that they will call back or they yell me to call a different number. Or I leave voicemails. Enough is enough. Im not saying i dont have money to pay this amount. But it is ridiculous the way they are slamming us. I will do whatever it takes. Spend as much as I need just to sue them. I need a group of people who have a similar problem. My father is great friends with one of the best lawyers in Chicago. Please send me an email at grkmagaki@comcast.net and I will reply back. I will wait for a group of 10-15 people before proceeding. Explain your situation and we will go from there. Thanks.

Dissppointed

11/8/11

I have had a horrible experience with this gym! I was also charged 350% for changing my credit card. When I asked for the charge to be taken off the manager refused stating "that it is not his problem that I can not pay my bills" at this time I had never been late on my membership fee. I said that I would cancel my membership and he said go ahead and hung up the phone on me. That very day I went in and cancelled my membership they continued to be rude and very disrespectful, I was almost in tears! I cancelled my membership and asked for my credit card information back and the manger refused stating that " I was being ridiculous and that my membership did not have any type of impact on this gym and to go ahead to contact corporate because he would just get my compliant " at this point I left and u have encouraged all if my friends to cancel their membership, althought this gym maybe cheap but being treated so disrespectful is not worth theoney saved. To anyone who is considering this gym, please educate yourself.

ROB WHEATON

11/2/11

I cannot understand how this company is still in business, they must hire and train the nasty of nasty of people. i own a business and would never think of hiring any one i have ever came in contact with. they try to put a credit on my card days before then try to charge me 350% late fee. yes i said 350% late fee. world gym is nothing but a scam//////////////// stay as far away as you can... OH.. BY THE WAY THEIR (TRAINERS) ARE NOT REAL TRAINERS... THEY KNOW NOTHING ABOUT THIS ARENA. IVE SPOKEN TO 3 OF THEM AND THEY KNOW ...NOTHING....

Johnny Peng

11/2/11

I was 9 years member for this address: 3F,No.6, Sec.4,Hsin Yi road, Da An District,Taipei city, Taiwan.
This address owner 9 years ago is Golden gym, then sell to California Fitness CO. Last year sold to World Gym. On Oct.17th(Monday),2011. I finish work out and took a shower in their shower room an their shower room floor have glass. My left feet hurt by the glass and bleeding a lot. I asked for USD700 for compensation for my painful and can not go to work for 5 days. But Taiwan, World gym HQ refuse and only want pay me my health insurance hospital receipt and taxi fee USD35 and one month extension. This is ridiculous. YOUR Feet get glass hurt in shower room (they did not clean competely glass pieces)and I only asked USD 700(which is samll compensation). and they refuse . My health insurance is I paid each month and it is not pay by you World Gym. How can you only agree to pay my hospital insurance paper handing receipt ? WORLD GYM HQ top management--If you step on the glass and bleeding and hurt, Don't your Taiwan company need to pay it? WHen they asked me joining, they sweet talk, After I paid my 2 years membership fee and hurt, they do not care. USA World Gym HQ , please ask your Taiwan office to pay me. Tel886-2-23258888. Every one is watching how your World Gym Taiwan will pay me? Taiwan all media and CNN will see the Result......Thank you for your ATTENTION>

Kay	10/24/11
I have tried cancelling this account at least 7 times. I was first told that I could do it by email, then recently had to send registered mail, and still over a year later hear we are....still being FUCKING CHARGED!!! DO NOT use this gym!

Brian

9/29/11

I work out at the Dale City, VA World Gym. It's okay, nothing special. For the price ($14.99 mo.), you really can't beat it. However, I do have an issue with some of their staff and the size of the complex.

Most of the staff barely speak English (primarily Hispanic). This is disappointing, especially when I ask them questions about their billing policy or if they have plans to move to a bigger location.

They've been advertising for almost a year that they are moving to a new BIGGER location. However, I haven't heard or seen any progress on this project. If they don't move within the next month or two, I'm putting in my 30 day notice to cancel.

Angry Customer	9/20/11
Went to sign up a year ago. Service was shitty from the first day. Sent 2 certified letters to cancel membership. Manager conned me into not canceling and giving the another try. Year later I'm still being billed.

tommy2tonebitch	7/18/11
ya you guys world gym closed up now cancel my memebership asap or you will have alawsuite som far up your fucking ass you will jump when i saty how high mothetr fuker

johhnt says fuck u	7/18/11
howcome there is no phone number for you guys

jimmy walker	7/30/11
ya the gym in norridge IL closed down on july 17th and i do not see why you canmnot cancel my memebership right away why i half to wait 30 days .

charles bronson	7/30/11
i want my gym memebership to cancel

Donna

5/9/11

I am disgusted with World Gym. As an older person, I joined hoping to get in shape and lose a few lbs. I don't know how to use all the machines and equiptment and I asked if someone could assist me, show me the proper way so I didn't injure myself etc. I talked to the desk, I talked to several other people who claimed they were trainers, I received a phone call from the manager asking if anyone showed me the gym etc. Everytime I had a scheduled time, no one was there. The "trainers" only wanted someone who was interested in paying them, needless to say, after a year I still have not been taught/shown anything. I called to cancel, I was told I had to go in and sign forms and it still would take 60 days to cancel. I didn't want to go in so I sent an email, I got the nastiest response possible. I am shocked that they hire such incompetent and rude personel. but reading all the other posts I guess I shouldn't be.

Rich	4/5/11
This is not even the corporate office, that address was a franchise office, you need to contact worldgym.com or planet fitness who bought the world gym Corp out a few years back

KPayne

3/21/11

This number doesn't work, does anyone have a number for their corporate office that actually works? Trying to cancel my membership because I moved out of state and I just called the local branch that I was a part of and they told me I had to come in to the gym and fill out a cancellation form. I live over 400 miles one way, from that gym. I don't want to make a special trip home just to cancel my gym membership. That is absurd. Please help with a number to corporate!!!

Angela

3/21/11

I hate this gym! The customer service is the worst I have ever experianced. I joined only to take classes and since I joined (2 months ago) I have already walked into 9 cancelled classes. I spoke with the manager and requested a membership cancellation based on that I only take classes and they ARE ALWAYS CANCELLED, and she was very rude to me and said NO! She never never once even applogized! I hate this gym and I plan on working very hard to let everyone know what a joke they are!

A Teen (would've gone to world gym as an adult)

3/3/11

Starting in January, I went looking to tan and came across World Gym in Peachtree City GA. I will never recommend anyone to this gym, i now tell everyone i know about how rude they treated me. Anyways, i saw they had monthly tanning memberships so i asked how much and the lady working at the time, Ms. Gay, informed me that they had a new special $65 a year for tanning. I asked multiple times if she was sure that was right and she kept saying yes, so i paid and she wrote on a card the date exactly a year from then saying it would expire. I called a few of my friends telling them what a great deal i had just received. So i went for a week and i always signed that sheet that said a year so people must have seen that, but a couple weeks later i brought my friend Kayla up there to get the same deal as me but a different lady informed me that they didnt have that deal and she had no idea how i received it. I left my number and kaylas to call and see what would happen. i asked if i would be keeping my year membership and she said yes, that is what was sold to me and i paid already. They called me the next day and i talked to Ms. Gay and she kept saying i misunderstood. I asked her to bring out the card saying how long i had the membership but she refused and said she cant let me have the membership so long. It is not my fault they sold it to me like that so i said i would come and talk to the manager. When i went the manager couldnt find the sheet that said how long i had it, so we just settled it with me and Kayla getting two months of tanning, only HALF OFF.. but Leslie the manager on site was sweet so i didnt mind. Now the always let me and Kayla go in the room together and if there was a wait they let us use the sona. This went off perfectly fine for just about two months. Last night i went in and before i reached the desk with the worst tone of voice was a lady asking if i had a card, i said no i just tan, and she rudely asked for my name and how long i would tan. She said there would be a wait, so i went to the bathroom and then went into the sona. After 5min, she stormed in yelling at me that i wasnt aloud in there because im not a club member i informed her ive never had an issue with using this facility so why is there now.. she kept yelling and told me to get out so i did, and she said i shouldnt even be aloud in the restrooms. I sat by the chairs by the tanning beds, and she came yelling telling me to sit in the lobby and i asked why cant i sit here and wait, she kept yelling and said i was disobedient and rude. she threatened to call the police and cancel my membership. I asked what i was doing that was so wrong and she kept yelling. so i went to the lobby and she called her manager. After waiting for 10 min, she came over yelling and saying shes not allowing me to tan because im was the rudest and most disobedient person shes ever met, and she would refund me less than half of my money back. I said no i just would like to tan, and i asked why she was so angry but she kept yelling so when she asked for my ID i tossed it onto her desk already upset, and she THREW IT IN MY FACE!! yelling at me. im 17 years old shes an older adult.. how can a manager whom i found out shes the superintendent of the store, how can she speak to me and treat me this way?? Unreal. Never will i ever go back or will any of the people i know. i told everyone. i was told to leave or the cops would be called. so i told them to keep their money and business.

reuben paris

2/18/11

i would rate them lower if i could. I signed up in 2007. service was so terible i was canceled early 2008. They wont let you just say i want to cancel. You have to fax written documentation to paramount acceptance-there billing companie. I did this and paid my final bill. I never herd a thing again till 2 weeks ago 4 years later i get a call from a collection agency saying they are collecting on a 60 dollar past due amount and late fees for 4 years totaling 290$. This was never reported to my credit---ever. I never received a call, a letter , a bill anything. Now they have put me into a write off. Sent me to a outside colelctions agency. You cant call a corporate office try- you cant even find a working number on the internet-tehre all disconnected-in my oppinion its cause there so crooked they dont want anyone calling them and telling them so. I filled a bbb complaint--of course they dont care they never answered it.You cant call they say we have no records but you still owe it work with the collection agency--wich everyone knwos there a colelctions agency they dont ahve the records --worlds gym does-but they just play dumb-theres no supervisors to talk to its only a sup line that lets you leave a message. They never call back. I am a upset consumer no one in the company will talk to me or help me. I have proof of all stated info -they wont take it. the fair credit reporting act requires reporting of delinquent accounts within 90 days- Ya that didnt happen -they dont care-this company is one giant crook. DO NOT DO BUISNESS WITH THEm----of course these are only my opinions and even though this info i beleive to be factual --it doesnt matter some people like to gamble on a unsure thing-if your a glutton for punishment-this is your company to get it from.

MIKE

1/19/11

I work out at the WORLD GYM in BUFFALO, NY off of Dick Rd....... Yes I know there has been a fight or two in the basketball gym part, but they PROSECUTED those people(weren't members) and now they close the gym part at 9 PM!!!!!!!!!!!!!! That was a BIG SELLING POINT for me and MANY MANY OTHERS because of my/our work schedules!! They have cameras in their to watch the gym........ SO DON'T make EVERYONE ELSE SUFFER because of someone ELSE!!! THAT'S NOT RIGHT!

Ryan Stanis

12/23/10

I worked at a World Gym and I'm trying to collect $80 that I believe they owe from my payroll.
I should have left in August when I $40 was missing from my check, but I kept thinking it woulf get resolved after my manager faxed my payroll in every next pay period, but here I am. I don't work there any longer and the manager is sick of me calling asking about the missing check.
I'm going to follow Shawshank Redemption style and mail the Chicago headquarters, where my payroll went, a letter every week asking for my lost $80 (and the cost of stamps).

Honestly, when I worked there and saw how stressed out and angry the manager sometimes was, I knew it wasn't the best gym to work for. I predicted there were angry members afloat and, well, the manager is there to keep the business afloat and will do it any way that isn't illegal, or at least won't go to court.
A lot of gyms have these problems. This is how the gym business is run I'm convinced. Pretty shoddy. Which is also why I've never done electronic debit. Just don't use that feature.

REALLY UNHAPPY EX-MEMBER

10/25/10

We had a membership for over a year and moved out of state and sent certified mail (as stated in our contract)and they STILL TOOK MONEY OUT OF MY ACCOUNT WHICH WAS NO LONGER AUTHORIZED AND SENT THE OTHER MEMBERSHIP TO COLLECTIONS....OF COURSE THERE IS NO NUMBER TO REACH ANYONE REGUARDING THIS ILLEGAL TRANSACTION JUST A LAME E-MAIL THAT DON'T RESPOND TO ANYONE....MY BANK SAYS THAT THEY HAVE ALOT OF DISPUTES WITH GYMS...I WONDER WHY....MAYBE BECAUSE ALL THEY WANT IS YOUR MONEY AND DON'T CARE ABOUT THE CONTRACT THAT YOU SIGNED

maria butera	6/14/10
well you took my money now you closed the doors i'm out of a gym and out of my money!! please refund me or tell new owners to honor my contract!!

Lee	8/10/10
This club is a complete joke!! They ripped me off and the new manager told me hes not there to fix the old managers mistakes.