249 Reviews For Wendy's/Arby's Group, Inc Headquarters & Corporate Office

Mr

brisket was not very good

BRING BACK

PLEASE bring back to Arby's the smoke house brisket combo that sandwich was the best arbys sandwich by far

Customer

Used to work for Arby's on University street in nacogdoches,Texas.They make you short the customer on beef. Working conditions are un -called for. Need new management. I do not recommend.

honoring the advertisements

we went to arby's on 1-25-14. We took our coupons we recived from the paper that said 2 for $6 new french dip and swiss NO COUPON NEEDED. exp date was 1-31-20014. the main store manager would not honor this and let the other managers there do the same. we will not be back to that arby's or any other. GALAX VA

hate your company

hate your corp. all you think about is making more money and definitly don't care about employees . you wont even close your damn stores in an ice storm . you would rather an employee risk there lives and cars driving in it to get to and from work all for a measly dollar.

False advertising

I just went to the Arby's on Grant Smith Rd in Roseburg, OR to buy two fish sandwiches for $5.00 (as advertised on TV) and I was informed that this specific restaurant is independently owned and do not honor corporate specials. Needless to say, I will not return to Arby's.

Garbage

I spent 18.86 at Arby's and was walking away hungry afterward. Something has got to give, meaning give more for your buck, now a fan of five guys burgers and fries, where I don't get let down! OH, my receipt for this visit is on its way to your office with the same message.

holidays commercial

Someone should listen to these commercials. I have for several years laughed when you play these commercials because i swear it sounds like they are saying 5 gross beef sandwiches over and over again. please listen to these spots your airing it just doesnt sound appetizing.

Very appreciative

Honor Flight Austin received two meals of box lunches from Arby's. The lunches were delicious. Each lunch box was packaged so nicely and perfect for the Veterans. There were challenges with weather and shutdowns resulting in a change of the normal venue. Whoever the delivery person was, overcame all obstacles and provided a lovely component to a weekend of memories. Thank you Arby's DC.

customer service

on Tuesday oct 7. we stopped at Arbys on rt. 13 in north Salisbury MD. there Is a senior citizen named Marillyn employed there, who i would like to recommend as the senior employee of year, her work ethics friendliness and energy would do all our young people good to follow. im sure u have your share of complaints and this woman does that store proud. please recognize her in some way

Lincolnway, south bend, IN

I live in south bend and work in michigan city indiana I work late and have a Long drive home. I have gone to the lincolnway Arby's location in south bend, in and both times I have gotten 15 before midnight to find out that they are closed. This normally wouldn't bother me except on the store hours it clearly says drive thru open till midnight. Neither time I went were they serving guests. I would suggest either don't advertise that you will be open or simply be open when you say you will be other wise it shows your lack of care to your guests

What's in your commercial ?

Just got through watching the Arby's new brisket sandwich commercial and it was sounding really good to eat till I looked up just as they were showing the racks of cooking brisket and the one in the middle on top looked just like a turtle shell setting there baking away and there went the appetite to try it. Never responded to a commercial to source but can't get poor touché turtle (old cartoon) out of my head now..

Garbage

Went to a store in south carolina #71 in Spartanburg: was told a price at the order window went to pay and was given another price then went to check my order and it was wrong had to go into the store from drive thru to get it corrected and that isn't even the worst part got home and the bread on all 8 sandwiches was stale and so I called corporate office and was transferred to customer relations and have been on hold for over twenty minutes all the food has been thrown out....... Sincerely a disgruntled customer

Left with bad taste in my mouth

Oct 5 My wife and I picked up some sandwiches at the drive thru,in waterloo iowa.both tasted below standard. Both had wet soggy buns.one of my buns was chared black.how they miss that?will not be going back.waste of money

consumer

I live in Danville, KY. The Arby's in this area is garbage. The portions are cut, bread is NEVER fresh, and the service totally SUCKS!!! I drive to surrounding counties to eat....

over all horrible

I recently to dine in at the arbys in lake Charles Louisiana and it was horrible. I decided to take my food to go. The lobby was disgusting. There was trash on the floor. There was urine left on the toilet seat. A poop hand print on the faucet handle. The older white manager looked lost and was overall rude. My sandwich looked like it was tossed in the bag carelessly. The fries were all over in the bag. This experience has made me decide to never return to Arbys again

arby's belmont nc

Walked into arby's today at 11:50 to see one lady cooking and three other employee's standing out beside her talking and cutting up. Stood at counter for 5 minutes and no one knew we were even there. Walked out without any one saying a word. So if anyone wanders why the can't be making a profit - they should visit this store. Only one other couple in the place and they just smiled when we were walking out. Just remodeled this store - should of saved the money and used it to train the employee's. I would of fired them all if I would of been in charge......if you are paying them more than a waitress makes without tip you are wasting your money. Management was non existant and corporate should visit to view for themselves.

Had a Great experience at the State Rd Arby's in Akron, Ohio and tried to go on the website for an equally satisfying experience only to be shut down. tried several different ways into the website but was not able to register anything not even my name. Very disappointed!

Worker

There's this lady that works for Arby's in Lewiston I'd that trains new employes and put her heart and sole into you guys to do her best all I'm asking is you guy give her a helping hand and show that you do care about someone that puts her life on hold to make sure she dose the best that she can so you name stands out for one. Of the great places to eat, so if you can show her you care and do know when someone give there time to make you look good she works for happy day corp and they treat her good but coming for you guy would give you one of the best trainers you have so if you can show. Her you do care.

Arbys worker

I got suspended today probably fired from arbys because I got into a huge argument today with my boss because i drop a half of a roast beef today while doing the 4-hour cleaning and I told my manger and she said that are boss john said to just cut the ends off that hit the floor, and wash it off and I told my manger no I am not serving that dirty roast beef so she went and got our boss john and he came over telling me that its ok to serve if we cut the ends off and I told him I wasn't going to do that and we got into a argument and he sent me home telling me i was suspended now i hear im fired.

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