484 Reviews For Walgreens Headquarters & Corporate Office

Gary, IN Pharmacy

NONcustomer/user friendly ...not helpful nor empathic to issues. I was told by the pharmasist that the dr hungup too quickly so she didn't get all meds issues clearwd up an to buy my 77 year old mother who is sick cough syrup oover the counter or call his answering service myself after i clearlly informed her that the answering service needed Walgreens to communicate directly with them.

great job

A few month ago, I have posted a complaint regarding putting up signs and staff speaking in Spanish only. After contacting the C E O and informing regarding my concerns, it was taken care of. The signs or banner are now in English and the staff speaks English. Furthermore, new staff of a variety of ethnic groups is now working at that store. Now I feel very welcome to Walgreens and yes they care about their customers. Thank you so much.

This is an irresponsibility

Yesterday we order a RX of Diphenhydramine 50mg for my mom Rosa De la Uz prescription 0525765-00524 its says Administer a vial every 6 hours. When we drop the prescription no one told us they only have 3 vials in the store and when we wait for it they dispenser those 3 vials and told us the rest will be there later. No one call to tell us that they didn't have it at night and when we went to the store they said we are sorry we didn't get it for today since today at 6am my Mom hasnt have the medication that is crucial for her. The worst thing is that they have it in another store near but the Pharmacist refuse to give it to me even that I told her is a life or dead situation. At the store they said that they are sorry but sorry isn't the medication that my Mom need. The only thing I tell you if something happen to my mom because of an irresponsible pharmacist that only told me is not her fault

Junkies

Wow! After reading these posts you can really see how many pain pill junkies there are in this country. You have pain if your alive, deal with it and don't be some sloppy filthy junkie. The state of america is simply horrendous because these pill mill doctors hook all these idiot people on narcotics. Walgreens should stop dispensing C-2 medications all together because it has brought nothing but bad press and stress for their employees.

Service and Efficiency

You have an incredible pharmacist at your new Sugar Grove branch. She is always pleasant and competent. Her cheery disposition always brightens our day. If you are not feeling well just go there and she will lift your spirits just by her attitude and smile. Not too many people like Andrea exist. Thanks for her. I'll bet she doesn't even know how much she is appreciated by the patients. How about you Walgreens?

complaint

To all the Employees, I am outraged that you have targeted Paula Deen. I'm a teacher and we try to teach telling the truth and things will turn out okay. Sadly we live in a society where a lot of people commit suicide because they feel there is no more purpose in their life or they will never be forgiven. Paula Deen had a gun put to her head, or have you forgotten this part. Yes she made a mistake, but she also apologized for it. Are you blameless in your life. If not you shouldn't be casting stones at her. Teachers used to shop in your stores but now we will go somewhere else until you resolve this battle you created. I not only feel sorry for Paula Deen I also feel sorry for the kids who truly don't understand why Paula is being persecuted for a mistake. No matter how much we teach kids that things will get better they see the media and truly don't think things will get better. I hope somebody is listening and does the right thing. Maybe one person can make a difference. Hoping, AnnMarie

Office Manager of Dr Thomas Melancon

Walgreens store number 07261 on Lapalco pharmist Rhonda Davis had nerve to call and question the medications Dr Melancon had prescribed for a patient because it was a 90 day supply on pain medication. She does not know the patients medical history nor can she demonstrate that he abused the prescription. The doctor I very cautious who and how many and what kind he gives pain meds too. I am reporting this pharmacist for her bad attitude and for the fact she said she re

Rewards Programs

I would like corporate office to know when you sign up people for your rewards program, you have a permanent electronic receipt for every purchase made by that person. When I tried to return an electronic item without a paper receipt, giving me back only a Walgreen's money card is absurd. Every rewards card I carry does not ask for a 'paper receipt' when they have a electronic copy in their own system. You need to change this!

Short changed on pain meds

I have been on pain meds since a car accident a few years ago. I am very conscientious about knowing how long my prescription will last me. I have notice the last few months I have ran out a few days before I should have. When I picked up my refill this month I went right home and counted twice the number of pills. Sure enough I was shorted 5 pills. I went immediately back to the pharmacy and told the pharmacist about it. The clerk recounted and came up with the same number I did. I was told to take them home and wait a full week for the pharmacy manager to come in the store and see what could be done. NOW this is a controlled substance!! Wouldn't you think they would want to know if one of their employees is stealing pills? or better yet miscounting the number of pills? Now it is my word against theirs. Never heard of such a ridiculous reply as to take the meds home and come back in a week. I am re-evaluating where I take my prescriptions now.

refused to fill prescription

My son just had 6 pins and a plate put into his leg, on discharge from the hospital he was given 2 Rx's for pain. Because he was discharged late in the evening he had to find a 24hr pharmacy. When he went to the 24 hr Walgreens pharmacy in a cast, on crutches and still in his hospital gown ( because he couldn't get his pants on over the cast) to have his RX's filled the pharmacist at Walgreens refused to fill them. The pharmacist was given all the paper work from the hospital and still refused to fill the RX's , stating he needed a diagnosis. The pharmacist does not need a diagnosis to fill a script, all he needs is the script. My son spent a horrible night in pain immediately post op because of that SOB. I want that jerk fired. Wish I knew who to contact to get it done. Outrageous! OBTW I had to give 1 star or the review wouldn't post, in my book they failed big time.

NoOcare

Since Walgreens will now be PROMOTING O-care I and my entire family will be taking our business elsewhere.

corporate needs to wake up

People need to understand a couple things. its hard to run a pharmacy properly when the company does not care about nothing but the bottom line. I worked for walgreens and CVS before that and they are all the same. I was fired from walgreens because a pharmacist put the wrong patients prescription in another patients bag. this patient had about 10 prescriptions in one bag. I some it and did not check every single one that was in the bag so I git the boot nothing happened to the pharmacist because us techs are replaceable. all of this could be avoided if they would give the stores the proper hour to run it safely. my advice go to a locale owned pharmacy.

You caved!!!

NOT HAPPY...You're caving on the Obamacare trainwreck that was FORCED on Americans!!!http://www.breitbart.com/InstaBlog/2013/07/10/Walgreens-Hops-on-the-ObamaCare-Bandwagon

stupid

I have been a loyal Walgreens customer for many years. I have gotten my prescription filled without any problems, however today I was informed that certain medication could only be filled in my zip code. I thought that was the stupidest thing that I had ever heard, so I contacted the online Walgreen's Pharmacist for clarity. Guess what , she could not give me a straight answer. She said some laws in states and city's don't allow certain medication to be sold out of their zip code. I further told her that I was told by Walgreen's staff that I could purchase my prescription near my doctors' office. I received no response to that. I will be moving my prescription to CVS, maybe they are not STUPID.

bad service and they don't care

Pharmacy told me on phone my sons medicines all 4 could be filled and picked up the same day. I deliberately called because so many times a partial refill is give and that makes a return trip in a day or so to get the remainder of the meds. Once again, meds not ready.... told truck not coming in until lunch time. I am tired of making so many trips for meds that should be filled once a month. and they dont even have good costumer serivice to call and inform to save you the trip. Instead the tech says "do you want the med or not" .... they have other Walgreens in area why cant they help fill from other walgreens so customer service is good instead of stressing out a persons day. Service like this will keep me out of the store and not spend the money on other items.

Poor Service

I needed pain meds filled. My Walgreens did not have them they could not tell me when they would. They would not call other pharmacies to help me get my meds. I tried 5 Walgreens on the phone and noone could help me. I am a regular customer being treated badly.

Concerned Future Pharmacist

Pharmacists are Doctors. They earn Doctorates upon graduation due to specialized education of drug therapy, interactions and much more. Walgreens Pharmacists call your providers to verify prescriptions in order to not harm our patients. Not everyone is perfect but we try our best. Please have some respect for our profession and extensive education. Thank you Walgreens for trying to assist in our patient care.

Short Changed

I purchased three prescriptions from the Walgreens and gave the clerk $100 bill. I should have received 53.26 in change. When I got home and opened the envelope, I had received 15.26. When I returned to the store, manager Jack Paxton, all but called me a liar and said this could not have happened. He would look into it and give me a call of which he NEVER did. I have done business with that store for 26 years and do not appreciate being short changed $38 and the service I was given my the manager at the Austin store at Parmer and Amherst.

Why The Change?

I have been a loyal customer of Walgreen's for many years, filling aprox. 10 scripts a month. I never had a problem and Joe and the staff is awesome. The last 2 months has changed everything.The new supplier is not able to get my medication in. None of the Walgreen's around have it. I have to travel 20 miles to get it now. The narcotics that I am on, is not in every pharmacy. Please change back. You are losing hundreds of dollars a month, just on me, how many others?

my 81 year old mother picked up a prescription that was filled for another person and took 7 days of the pills. When she noticed that the name on the bottle was not hers, she brought the bottle to her PCP and the Walgreens Pharmacy was contacted. My mother is in a clinical trial for an Alzheimer medication and all medications she takes have to be listed in her file. I am nervously waiting to see what impact this incorrect medication will have on her physically, psycologicaly and on her particiption in the clinical study. "we apologise" was the response!

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