51 Reviews For United Healthcare Headquarters & Corporate Office

Blood suckers

United healthcare are blood suckers.

THe Worst

Worthless medical insurance. They will do anything to avoid paying a claim.

Consumer Affairs

Cindy's accomplished the seeming impossible working with Erin at Optum RX. I received the critical medication by UPS this morning. This outstanding teamwork rectified a very frustrating situation within OptumRX. Thanks to both of these professionals.

Medicare Part D Insurance

Horrible, Horrible company. I just posted something here and it would not take what I posted until I rated it 4 stars. This will be same thing so I will show a 2 star rating just to get this in.

Claims department dumber than a box of rocks

I cannot believe this, I am a medical provider, I write a letter of complaint to the Chief Operations Officer, I copy the claims department on the letter, I have copy stamped on the letter, cc highlighted the letter is addressed to the COO with his name and title with UHC name and address and today I recieve a letter back from the claims department saying they cannot ID the member. They did not even bother to read the letter. This is what we providers deal with on a daily basis.

Don't approval my urology visit

On March 7, 2013, I have to go to my urology since I have the paper to see him since last year. I had to do Kidney Scan, and after that see my doctor. I have diabetes, and today March 11, 2013, I'm still waiting to the insurance call me and tell me if I can go to see my doctor and they never call me., he is in University of Miami and this hospital are on the list of United Health Care. I have to change the date and they gave on April 14, 2013, I have five surgical of my both kidney The worse is that they don't approve my visit. I changed to this Insurance in January 1, 2013 it was the first time I was going to use the insurance. I thing I have to change to another one. Leonor

Telephone Nightmare

UHC switched pharmacy from Medco to Optumrx--spent a total of four hours trying to get them to fix an erroneous coordination of benefits. All people I spoke to were very nice, but gave me wrong numbers to call and made me quite frustrated. The music played while on hold is a Mozart piece over and over and over and over and over and over and over and over.........This company needs help!

I do not see how these guys even earn a 1.7 out of five stars. They can not get things right. I spent nearly 3 hours on call about simple Silver Sneaker benefit and it is stil not right. The only they have done quickly is send me a payment booklett. That went the day I hung up the phone to add the benefit. A week later no benefit still they expect to be paid for the service. I would not recommend this company to anyone. Their customer service contractor is very nice but they can not get anything done.

Poor customer service

I moved 2 years ago & sent the necessary address correction notifications - United Healthcare is the only company that still sends important correspondence to my old address - I've made (1) phone call and am in the process of sending my 4th letter to the contact United Healthcare contact information on my membership statement over the past two years requesting a simple address change - Next open enrollment season will see me seeking an insurance carrier that might be more interested in their customers service (Humana?)

Letter of Denial

I have never seen such bureacratic nonsense. I asked for a simple letter of denial for incontinence supplies for my disabled daughter from your company and it was denied. Why? I followed your procedure as outlined by your telephone representatives. I even submitted an appeals letter and that too was denied. I'm only asking for a letter of denial. This costs you no money except for the price of a stamp. What a mess United Healthcare is if they cannot accomplish such a simple task!

They did not send me/or I did not receive my Medicare Card. I took about 20 phone calls to get through to some one at the "Public Relation Department." They were able to connect me to customer service and customer service took less than 3 minuted toget me a card in the mail. I will try to change from United Healthcare when we can select other privideres. If United really cared they would make it much easier for a policy holder to talk directly with a live person.

A caring employer, striving to be innovative and forward thinking. I also have their insurance, and find it to be excellent. If I have an issue, I call the phone number listed on the back of my card, and the customer service representative is able to resolve my issue. Thank you United.

, I'm not all that pleased with the new docx which is Words new deulfat way to save your work. I changed it back to doc in preferences. I don't know why Microsoft did this, but I'm betting they have a secret reason that's going to be revealed at a later day that will blow everybody away, but until then I'll be saving in doc format so that all my work is compatible.Entourage is another program I never use, but I played around with it and I like the My Day floating app. It's now my exclusive calendar program and though I never used to make to do lists, I do now. I could go on raving about this version of Word, I really, really like it, but I think you've probably figured that out by now. In conclusion this is a fine edition of a fine product which is now more Mac like than ever. Check it out, I think you'll be pleasantly surprised.

The absolute worst company to deal with. Rude,they just repeat a narrative script. The service sucks

that in order to fix health care, we've got to first fix Washington DC. In my mind that means elamniiting the unbelievably heavy influence and power of lobbyists, something, sadly, that Clinton is not thus far willing to do.Single-payor healthcare that leaves the insurance industry out of the equation is the only logical way to go, and the insurance industry will survive. It has home insurance, car insurance and life insurance to sustain it, while we who need health care can then get what we need, from medical providers, not beholding to the insurance industry for the care they can give us.Thistle(PS: Sure is good to be on this site! I truly look forward to greeting old friends! Thank you, a lot more than these words express for this site!)

This company and its wise guy reps is a junk yard dog when it comes to serving and service. It knows no bounds when dealing with claims on up and up basis. Clearly put, this is a dirty company that is not policed by our government. Obama and his healthcare ineptness is much to blame for the mess this company represents for so many of us.

Where is the review I wrote yesterday?

I have united health care insurance through my job. I just had my pap and HPV tests done as part of my preventative. I called customer service to inquiry if HPV was covered as preventative i was told by three different reps that it was now I've been billed for HPV after they told me that it was and they don't want to take responsabilty

Unfortunately, there was no option for 0 stars. I would like to echo all of the sentiments in the negative blogs I have read. By far , the very worst insurance company I have ever dealt with, and the perfect example of a bureaucracy, whose sole purpose is to grow and perpetuate itself. They send you running in circles[via phone] until you are worn down. AARP, who recommends them to its members was no help in resolving my problem and defended the insurance company. One may certainly be wondering if this was truly the best AARP could come up with, or were there other factors involved in selecting this company for its endorsement? After thinking about that for awhile, my husband and I decided to drop our AARP membership. Needless to say, we will also be looking for other supplemental medical and prescription coverage. My condolences to those folks who have given so little thought to their insurance coverage, and chastise those who do as whiners. I wish those people good health, as they may suffer serious setbacks if taken ill and then relying on this insurance plan. Perhaps you should give this as much thought as you would to buying your next big screen TV. To all, stay healthy and, when selecting insurance, listen to others and choose wisely.

I do not have UHC insurance; rather I work for a hospital and part of my job includes obtaining prior approval for outpatient radiology services. UHC is the ONLY insurance company that consistently denies CTs and MRIs. The physicians here cannot stand dealing with them. I looked up UHC online to see if anyone has had the same issues I have. Seems I am not alone. If you can, I would recommend getting any insurance but theirs!

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