Tigerdirect.Com Corporate Office | Headquarters Contact Phone Number & Address

thomas hill/chgo,ill	5/8/12
I took my computer in for repairs. The virus was removed, but they screwed up my operating system...I had both 32 and 64bit internet explorer/vsta...now I only have 32bit. plus they bent the cover plate on my computer.

sergio

1/12/12

i order samsung 55" tv on 12/5. tv work for 3 week and when blank and call Tiger direct to change/swap i was told they only do refund since it was online order. i was giving a RA#, i been calling for the past two week and just getting the running around, no one seen to care or to pay attention i ask for manager and i get told their isnt any, I just call this morning 1/12 to ask why i havent received a call on when the tv is getting pick up to get my money back as always they said sending another requested and another 48hrs on standby...these people are sorry and fricking crap of worthless company.
I call the corp office 305-415-2200 and ask for manager or VP and i was told they are out for the week. Which company on earth doesnt have manager or VP out for the week at the same time, only fricking sorry asses Tiger Direct, bounches sorry people.

Kathy

1/6/12

I ordered a $850 TV on Tues. 12/20 from Tiger direct's website with 2 day shipping. It was a Christmas present. On Fri. 12/23 I was told I would not receive it until Tues. 12/27. I asked what happened to the 2 day shipping and they didn't know. I told them to cancel the order as it was a Christmas present and obviously wasn't going to get it in time for Christmas. They said they would notify the shipping co. and as soon as it was on they way back to them I would receive my refund. WELL, IT IS 2 WEEKS LATER AND I STILL DO NOT HAVE MY MONEY. THESE PEOPLE ARE CROOKS!!! I contacted the delivery co. today and they said they notified Tiger Direct that they have it and they need to come and pick it up. Tiger direct said they are doing inventory and too busy!!!!! UNBELIEVABLE. JUST STEAL MY MONEY!!! Called the corporate office today and asked to speak to the president. Was put on hold several times and then disconnected. Started calling at 420pm. and by 5pm they had closed. I am going to call the BBB on Monday am and also the police to notify them about the theft of my money. I will post this all over FB and Twitter and ask all friends to repost.

Steve

9/20/11

I ordered a Samsung Galaxy Tab 10.1 on 9/16/2012 for a great price of $279.99 from TIGER DIRECT as a seller on ebay. On 9/19/201, I email TIGERDIRECT for stastus of my order. The respond email I got back."Thank you for your email.Our records indicate that
your order has been cancelled on 09/18/2011 due to the item is currently
unavailable. We apologize for the inconvenience. Refunds should reflect on
your account within 3-5 business days. We would recommend that you place a
new order once the item is relisted in our Ebay store. Thank you for
contacting us and your understanding.Thank you for visiting our
website. We appreciate your business. If you have further inquiries and
reply to this email, please make sure to include your entire message, so we
can address it appropriately" I don't mind reordering it again, but now its listed at $449. Saying "item is currently
unavailable" is not true. As of today ,TIGERDIRECT still has item listed for sale. Only different is the price. Seems to me its more like a bait and switch tactic on TIGERDIRECT side. All I want is to be able to purchase my item at agreed price. Is this too much to ask? steve95391@att.net

Dan

9/11/11

i am a new customer to tiger direct, i in 2 days spent 800 dollars. and naturally they need to contact my bank for verification, they could not get the info they need.. they wanted me to fax my photo ID to them, i spent 45 before work looking for a store to fax them my ID. faxed it finally ! .. called 3 hours later to verify receipt, and they didnt get it. i faxed one more time from my work fax that im not supposed to do. and they still did not get it after another 2 hrs, me holding my fax confirmation letter in hand say otherwise. i called to speak with a manager and he told me he would handle it personally, i emailed him my .JPG Photo ID, i emailed him 5 hours later only asking if he got my email so i can feel that they got it. and my issue settle... he assured me he checked his email every hour. i have yet to hear a response.... as a one time customer.. a new customer.. your services suck. i will never buy from you again.. i am calling to refund every penny at sunrise next morning. before this company shafts me of my money ... like 30 other reviews i read to late

Jack Logston

7/25/11

On July 13th, I order a computer from CompUSA which is Tiger Direct. The Paypal account sent the payment and included my Florida address (billing address) instead of the delivery address. I immediately called and corrected the address and was assured it was corrected.

On July 21st, I received a call from my neighbor in Florida advising that UPS attempted to deliver the computer to my billing address. I called Tiger Direct and they confirmed that the correct address was the delivery address and they would immediately re-direct the shipment to the correct address. This is Monday and no computer and I checked the UPS status to fine it was now back at Tiger Direct!

I called Tiger Direct again and was told that the attempted to contact me via telephone to arrange delivery. I have not received any calls or missed call/voice mail on the number they indicated they attempted to call.

I asked for the Tiger direct manager (Steve)to discuss my disappointment only to be told that they get their order from Google and address can not be changed! I explained I wasn't changing an address that they had sent it to the wrong address! Steve still insisted that the address could not be changed and since I could not get him to understand I wasn't changing the address, I asked that they just credit my account and I would not do business with them again.

Now he explains that they credit Google and Google will credit me. I don't understand when I went to CompUSA to place my order it was CompUSA website and I use Yahoo to get there!! What does Google have to do with my order??? No answers from Tiger Direct!!!