17901 Von Karman Irvine, CA 92614
(949)863-4500
Reviews For Taco Bell Corp Corporate Office
 | 5/3/12 |
| Just got done playing college basketball.. and I took my lil bro out to eat since he came to watch me play. Saw taco bell and pulled in looking for a good meal. Walk in the building and I see one lady already complaining to the employee about her order. Living in Arizona we have the diamondbacks mlb deal if they score 6 runs you get 3 tacos with a cup order.. I did that and bought 3 soft tacos on the side. Little later I see a food tray out front and no one said a number or called me over,I assumed it was mine.. took it and saw 6 hard tacos.. I was like nope I want 3 soft..(joe emplyee) "bro your orderd 6 hard tacos" I was like no I said 3 soft.. "bro u got hard,fine I will make you soft" he hands me one soft taco when I ordered 3...looked at him and he laughed.. said he would make the other 2 later.. goes back and starts to laugh with another girl and comes back with 2 tacos not even cooked "here bro take your sofft tacos" I was about to beat the shit out of him.. tossed the meal.. and was like screw it . Walked out and was pissed.. joe had no right to call me bro..and he should be fired on spot for giving me 2 uncooked soft tacos.. horrible ... Cactus,queencreek AZ. | |
Taurinesha White  | 5/23/12 |
| I would just like to say that I have been working for Taco Bell for 3 years now, and I am still in love with it. I just want to voice my opinion about an idea. I think you guys should come out with a Flamin hot Cheetos dorito next. I think it would be awesome. Plus, people love spicy food. | |
| Sheila | 5/19/12 |
| I ate at Taco Bell in Greenville, AL. I ordered a taco salad. The salad part was OK but the shell tasted like some sort of strong chemical. It almost made me throw up. Something was bad wrong with it. I hope it doesn't make me sick. | |
| Tina | 4/24/12 |
| I Go to Taco Bell 3 to 6 times a month they have been missing up my order a lot so when I call and compain the manger that was working told me he would replace my order. Free of charge. Went to get it today and was told that I needed the recpit. And that they were only replaceing the missing items witch was sour cream that they charge me .75 for each little canter. that sould be free if you or ording food. But I also order 3 taco with the meat on the side and it was in the taco. how can they not get a order right. the should have to paid us to eat there. if they can't do there job. they need to be fire so the the upper staff if they are not watching there ther staff. this happen in Bloomington, IL The address is 1702 W Market st . I will not eat there again and will tell all my guest not to go there. | |
| k.ann | 4/29/12 |
| I just ate at taco Bell in monroeville pa n there was black fuzzy hair all threw my soft tacos, not to mention the hug hall on my tray I somewhat overlooked then checked my tacos I will never eat at taco Bell again!! | |
Cara Tavenner  | 4/30/12 |
| I visited the Taco Bell ( Jordan Rd. In Parker,CO) on 4/24 and placed my order, when we got home my daughter had a long black hair that she took a bite out of in her Green Chili bean burrito. It was gross! We threw it out! I then went yesterday to the Taco Bell in Commerce City on E. 60th and placed my order. The casheir forgot to and another Enchirito to my orginal order (I had 3 and he only charged me for 2). I had to be rung up for another (when we already had gotten or food) and so he charged me sperately and said "we will have that right up and bring it out to you". It never happenend and I never ate! I had to go back and get a refund which they could not provide me a receipt for! The refund was done on my debit card, but I had no receipt for the refund! Very dissappointed! | |
| Greg | 4/19/12 |
| Attn Taco Bell Employees/Managers: It doesn't really matter if the order is correct on the drive thru screen, if your staff in the kitchen area does not read it and make the order correctly. Attn Managers: When a customer comes through the drive thru and gets home with an incorrectly made order, do not do like Deanna at the Brea CA Store # 016276 did and ask "Well, did you actually READ the screen to verify the order was correct?". That is just rude and quite frankly, a stupid comment to make. Normally, people come back to get their order corrected. With a comment like that, all you're doing as a "Manager" is creating a dangerous work environment for your staff, as you never know the caliber of person you're speaking to on the telephone. I agree with some of the other posts. Especially the one about bringing back some of the menu items from long ago... aka the Taco burger... (thats what I called it anyway... taco meat on a bun... it was like having a Taco Bell Sloppy Joe). Attn Taco Bell brass: Learn from all of the statements on this page, not just mine, but all of them. We are all customers who work hard for our money and want it well spent. I understand you're "Fast Food", but with all the other types of Fast Food out there, you're just not that important anymore. Clean up your act and get it together... or keep losing customers. It's up to you. | |
| donald wilburn | 3/26/12 |
| Managers showing up late working their employees a full shift and not giving them breaks and prejudice towards same sex and favoritetism as well store location Winston Salem NC 27106 store is on reynolda rd very poor dress uniform standards unclean and needs management that actually wants to better the performance of the company my sister works their and she's trying to raise to little boys on her own and pay for her apt. And all her bills if I could be the manager their I would and all employees would be treated the same and people would not show up on their own time and not get written warnings which they should | |
| | 3/6/12 |
| This is going to be a complaint on one of the employee at taco bell store number 003560. I go to this taco bell like once a wk and i see the same rude unprofessional Asian dude working there. I belive his name is Tim or something but my point is maybe the manager is as stupid and unprofessional just like him too thats why,he/she hasnt got rid of him yet. So the food and service is good when i go inside but when i decide to go through drive thru he ends up taking my order and its so stupid because u cant even understand a single wrd he is saying then he gets all butt when wd yell back our orders. Then we come back on ogher days and we'll c him jumping over the counter like hu superman or something which i personally think is so unsanitary and unprofessional | |
| | 3/6/12 |
| Continuing from the same store taco bell(00350). he also asks us for our phone to do a survey fof something which i think its hes just cheating for this store. And i thought it was the customers opinion. All im saying is that i go to all the other restaurant and this is the only restaurant that i see this employee Tim so unprofessional and rude. bad customer service he gives. And then i also over heard him telling his employees that he will never get fire because he does the surveys. So what does thia means? A brib or something? I just really think the corporate should know and hear about this. the store manageer needs to step up and do something about the employee Tim and do her/his job right. This is the only restaurant i go to and see this employee jumping over the counter. | |
| Christina | 2/28/12 |
| I am writing to express a complaint I have to make about the Taco Bell/Pizza Hut restraunt in Commerce,Georgia. Tried speaking to the manager of the store the problem was not solved. I was in the drive thru on 002/28/2012 and was trying to order some food for my husband and I... while speaking to my husband on the phone to see what he wanted to eat I asked the lady at the drive thru to hold one min... she came back and asked me if I needed her to help me find something and I ask her to give me one min I was speaking to my husband about his order... she then told me that if someone was behind me I needed to pull forward to allow the drive thru to keep flowing. This was VERY disrespectful to me considering I waited in line for about 10 mins for the lady infront of me to place HER order and she wasn't rushed... this is the SECOND problem ive had with this Taco Bell.. | |
| | 2/22/12 |
| I AM WRITING THIS EMAIL MY DAUGHTER WORK FOR TACO BUENO AND THE MGR IS VERY OFFENSIVE AND IS HARSING MY DAUGHTER AT WORK I NEED TO KNOW WHAT ARE THE PROCEDURE BECAUSE SPOKE TO DM AND NOTHING HAS BEEN DONE IS NOT ONLY WITH MY DAUGHTER WITH OTHER EMPLOYEE HOPE TO HEAR FROM YOU THANK YOU AND HAVE A BLESS DAY YOU MAY EMAIL ME AT DULCE_CON_AMOR08@YAHOO.COM PS DONT WANT TO SPEAK TO DM I WOULD LIKE TO SPEAK TO SOME OVER THEM 2 OF I WOULD BE COMPLAINING TO EEOC THANK YOU AND HOPING TO HEAR FROM YOU ASAP | |
John  | 2/10/12 |
| OMG. I work at Taco Bell. This site is very interesting. It gives people the ability to vent, because people want to be heard. Unfortunately, you people didn't look at the back of your receipt to take the survey and complain in a way that directly affects the people working at the store. And Urine in your pepsi? that is hilarious. What probably happened is one of two things. Some new worker, who didn't know what he/she was doing connected the Mountain Dew syrup to the pepsi machine in the back. Either that, or the pepsi syrup ran out, and you got the unsweetened carbonated water. If the pepsi syrup ran out, then yes, it will taste bad. But to instantly assume that someone urinated in your soda. Wow! As far as the quality of food that we prepare, we do have high standards. Unlike McD's we wear gloves. We change gloves often, so we stay clean. The food is usually kept at 180-189 degrees F. That does more than just burn off any feeling I have in my hand; it protects you from any illness causing bacteria. I agree with some of these complaints. With Taco Bells constantly changing menu, customers are deterred. Everyone can tell you what is on a Big Mac, but very few people can tell me what is on a burrito supreme. Where's our jingle for that? And why not use some interesting marketing like a comeback tour for the Spicy Chicken Burrito. You could even get people to vote for their favorite promo item, and have the customers feel like they are keeping it alive. These QR codes on the Big Box Meals... I know they don't cost you anything, but I wouldn't promote with them. The large majority of people who have cell phones don't know how to use their phones to their full potential, let alone what a QR code even is. I've read so many PRC's, C.H.A.M.P.S. reports, and stuff said online. For every person who complains, there are at least 5000 who tell me how wonderful their experiences with my taco bell have been. | |
| | 1/28/12 |
| People have no idea what complaints do to someones career. Have any of you actually tried speaking to the general manager you seem to have a problem with? Have u asked if the store your talking about is a franchise store or a corporate store? You start where the problem is people. You don't jump past everyone in the company to start complaining to corporate. In franchise stores the general manager most of the time has a supervisor...usually an area coach and a district manager. U also have the owner of the business. I just don't understand how people can have no consideration for the people and the careers you could possibly destroy. Urine in ur drinks? That's the craziest thing I have ever heard. Considering nearly 95% of the stores have extensive camera systems, if this is true then u should be able to contact the gm or their superior and have the tapes viewed. Most of the time people just go right to corporate without even giving the g.m. or assistant or area coach a chance to help fix the problem. Think about the people working in the stores, they have kids, spouses, parents they have to care for. Try starting where you have the problem first. | |
| Angie C | 1/24/12 |
| Write A Review For Taco Bell Corp Corporate Headquarters Note: This is not to be used to contact Taco Bell Corp Corporate Offices nor is this site affiliated with them in any way. So, whats the point in this website?? | |
| upset person | 1/5/12 |
| Taco Bell 3155 South Loop West Houston, TX 77054 My parents are very old and have been going to this Taco Bell for years. somewhere along the way the place quite chargeing them in exchange for money to each worker. In the last year they are giving every employee 10.00 a month and money for their birthdays. They even give money to the manager for the night staff.[over $100.00 a month] Now the employees are showing up at the door when my parents show up and my parents are giving them a $1.00 and asking for money to pay for their personal bills. This is so wrong. I have talked to my parents about stopping this. They feel sorry for the employees and give them so much money. It appeals that my employees and managers have mislead my parent into giving far more money to the employees then what my parents pay each employee. My parents state that other people who go into this place gets the same treatment. Maybe you can do something to stop the practice of giving free food to people coming into the place in exchange for money under the table. This has been going on for many years. | |
| Shari | 12/21/11 |
| You need to go back 30-35 years and make the food like it used to be! It looked good, It tasted Fantastic and I would totally start eating there again. I would pay good money for that. Bell Beefers, Taco- Bell Grande's.ect... My Grandmother used to take me there when there was only one around town. She started my family going. I know that makes me sound old but I'm only 46.My son is 17 now. He won't eat there either. Sometimes you have to go back to the beginning to find what made you successful in the first place. The food there now is nasty and drippy. Runs down your arm. Doesn't taste like beef at all.What you show on Tv and in ads does not look like the finished product that we get from your employees. On another note... all of the Taco bell's I've been in are not kept up inside by employees or with maintenance.It looks filthy. My friends and I have conversations about this stuff all the time. we take our kids somewhere else! We ARE the ones that have the money and give it to our kids or take them out to eat. I hope you take this comment to heart and don't dismiss it. I used to love Taco bell! | |
| William Turck | 12/15/11 |
| Unlike others I have read, I really don't have much of a complaint. Listen up Taco Bell, I'm tired of just getting used to a really good product and then some bean counter comes up with a "new" idea for something different. Leave the Flat Bread alone and let the stores keep selling it. I was informed today, (December 15) that the Flat Bread item was going away as of the first of January. Wrong thing to do folks. If you must do something different, try putting some tomato, lettuce and, some extra cheese into the Flat Bread, add .25 cents to the cost and you will have a winner. Just a thought. Don't be like other fast food joints, when you have something that sells, and the Flat Bread does sell, please, leave it alone and don't take it away from the stores. Thank you very much. William Turck | |
| Brian | 12/10/11 |
| Dear taco bell I'm pretty sure no one with any authority will read this but I think you need to send someone to every location and fix your problems. Not only am I pissed about how you have no meat in the quesadillas every time I have ordered or my wife has but we have taken multiple pics and if something doesn't change in the Ada oklahoma store I am going to start advertising the truth about your food. I am tired of spending more money and getting less food. | |
| Patricia Cochran | 11/4/11 |
| Your store in Greenwood,Indiana, The store Manager Lyn is the worst person ive ever came in contact with, she is rude to her employees, i go into this location alot because my Daughter goes to dance right down the street, i have seen her yell at her employees in front of customers, my last visit we had to get up and leave because she was having a meeting in the dining room, she was using words i would never use in front of my children, when i said lets go kids she looked over at me and rolled her eyes. When i arrived at the store lyn (the store manager) and Robert(shift manager) was standing right next to the door, Robert was smoking, ive worked in customer service and this is the worse Manager i have came in contact with, the dance studio my daughter attends has at least 150 kids and we practice atleast 4 nights a week, myself the other mothers always go to this location, but we have decided if something does not change soon, we will take our business elsewhere, when you call corporate theres no answer, so when you see your sales drop, thank your store manager(Lyn) and her Shift manager(Robert) for greeting people with cigarettes and poor customer service...... Thank you, Patricia Cochran (soon to be Ex-customer) | |
| Clyde Shearer | 11/2/11 |
| I really liked your store in Vidalia, Ga. On the last trip a friend and myself placed our order. The order taker informed us they only had hot drinks, which we accepted. Another 20 minutes and we still hadn't been called for our order, by the way there there were less than a dozen people in the establishment. I finally went to the counter and the food was setting there, very cold and I ate little to non of the food. I didn't make a scene and left never to go back again! | |
| Jessica M | 10/25/11 |
| I just went to taco bell this afternoon and got the big box meal that was supposed to have the chicken bacon ranch flatbread. Took a pic if it it was so awful!!! It was dry and there was no cheese bacon OR ranch!!! This is complete laziness. As a person who worked in the food industry I would have been fired for selling it. It was dry and I had to add my own things. Something I shouldn't have done after PAYING for one. Westerville Ohio, Schrock Road location, I will not be back. | |
| CONCERNED FAMILY MEMBER OF EMPLOYEE | 10/10/11 |
| MY YOUNGER BROTHER HAS WORKED FOR YOUR COMPANY FOR OVER 4 YEARS NOW. WITHIN THE PAST YEAR OR SO HE HAS TRANSFERRED TO YOUR LOCATION AT 1509 W WALNUT AVE IN DALTON, GEORGIA. A LITTLE OVER A MONTH AGO ANOTHER EMPLOYEE PULLED A KNIFE OUT ON HIM WHILE AT WORK AND THREATENED HIM. THEN HIS ASSISTANT MANAGER TOLD HIM HE DIDN'T KNOW HOW TO FIRE HIM. FIRST OF ALL, MY BROTHER HAS A MENTAL DISABILITY (he has autism) AND HAS HIS WHOLE LIFE. HE EVEN RECEIVES SSI. I AM UNABLE TO ASSIST HIM WITH ANY OF THIS BECAUSE I LIVE IN PA. WELL, NOW HE TELLS ME THAT THIS KID IS HARASSING AND THREATENING HIM ON A REGULAR BASIS AND NOTHING IS BEING DONE. I HAVE ASKED MY BROTHER TO FILE A POLICE REPORT, BUT HE IS TOO AFRAID. HE HAS STARTED CARRYING PEPPER SPRAY TO WORK. NOT TO MENTION HIS MANAGERS ARE OVER- WORKING HIM AND ACTING LIKE THEY ARE GOING TO FIRE MY BROTHER BECAUSE HE'S NOT DOING HIS JOB. HOWEVER, THEY ARE TRYING TO MAKE HIM DO THINGS THAT ARE A LIABILITY TO YOU, DUE TO MY BROTHER'S CONDITION. I HAVE WORKED IN BOTH THE FOOD AND RETAIL SERVICES FOR OVER 6 YEARS, AS WELL AS HUMAN SERVICES AND I KNOW ALL ABOUT HIS RIGHTS AND RESPONSIBILITIES. I THINK THAT YOU SHOULD LOOK INTO THIS ISSUE AS WELL AS HAVING A BETTER HAND IN TRAINING YOUR MANAGER. IF CORRESPONDANCE IS NOT SENT, I WILL BE CALLING YOUR OFFICES AND MY LAWYER\ THANK YOU redriding140@yahoo.com | |
| Judy D | 9/30/11 |
| Went to your store in Brandenburg KY (Taco Bell) today and ordered 4 carmel apple epinadas and was told at that time that it would be 15 minutes. I was willing to wait so the order was called back. I waited when my number was called I was informed that they only had 2 and that it would be 15 minutes if I wanted the other 2. I told them that occurred 15 min prior and that I could not wait 15 more minutes. the manager asked if I would take 4 cinnamon twists and I said no that I wanted the epinadas and finally she asked if I wanted my money back, of course I wanted my money back.. I didnt want somehting I didnt order and I had already waited 15 minutes. Poor service on their part! wont be going back for a long while and its said as I do like the Taco Bell food. | |
| William | 9/21/11 |
| Our Taco Bell in Ensley Fl Keeps napkins + sause Behind counter. We will go some where else. Do all of your stores do this ? | |
| Brenda Hayes | 8/13/11 |
| My opinion of TACO BELL IS 0......I am trying to contact their corporate headquarters and got a voice set up and no live person. I have a serious complaint about this company's choice in employees. STORE #016275 4322 W. SUNSET IN SPRINGDALE, AR 72762 PHONE #751-2344........AUGUST 13, 2011 AT APPROX. 3:20 P.M. I went through your drive through window and ordered two drinks. A pepsi and a diet pepsi. There was URINE mixed with the drinks. I comfronted the Manager at the store (since he was the one who waited on me and took my money)....He began to laugh and gave his apologizes before I said a word when I walked into the store after tasting the drinks. | |
| Brenda | 8/13/11 |
| One star is not low enough. This afternoon I went through a drive thru at Taco Bell to buy drinks. My grandaughter tasted her drink and told me it tasted bad. I thought they had given her the dier pepsi instead of the regular pepsi, so I tasted mine. I immediately told her to not drink anymore and pulled into the parking lot and went back into the store to confront the manager. He was the person who had taken and filled my order at the window. Before I said a word he began laughing and apologizing to me. The drinks, I believe had been mixed with URINE. I told him so and told him to drink some..he wouldn't but more or less hid himself from me and the other customers in line heard me and one advised me to keep the receipt etc. One of the ladies working there went over and got some and tasted it and immediately told him "there is something wrong with this pepsi".......he still stayed out of sight. He finally gave me my money back while still very amused at the situation. what he doesn't know is that I kept the receipt and a sample of the drinks for anylyzing. I will follow up by contacting the appropriate organizations. I attempted to phone corporate headquarters to report this and got a computerized message with no option for leaving a message or a call back number. There were plenty of witnesses in the store at the time of the incident. AUGUST 13, 2011......STORE NUMBER 016275........422 W. SUNSET ....SPRINGDALE, ARKANSAS......PHONE 479-751-2344...SERVER/CASHIER #6180/6180.....TIME 3:20:59 P.M..........i strongly advise everyone to avoid TACO BELL STORES until they hire decent, clean and ethical employees. There are plenty of good people out there looking for jobs these days. | |
| Brenda | 8/13/11 |
| I'm writing to let you know that if you don't post my previous letter that I'm going to post it all over the web for you. People do not want diseases from eating in restaurants that have employees who will mix body fluids with food or drinks. I'll be watching for my post. | |
| URSULA CARNEVALE | 9/18/11 |
| I WAS VERY DISAPPOINTED IN ONE OF YOUR ASST. MANAGERS AT YOUR STORE IN HASBROUCK HEIGHTS NEW JERSEY. NOT ONLY WAS HE RUDE AND DISRESPECTFUL TO HIS WORKERS BUT HE WAS RUDE AND DISRESPECTFUL TO ME AS WELL. I HAVE WORKED IN RETAIL AND AM A TEACHER NOW AND WOULD NEVER SPEAK TO MY EMPLOYEES OR COWORKERS IN FRONT OF CUSTOMERS THE WAY HE DOES. I KNOW ONLY HIS FIRST NAME IS CHRISTIAN AND I MYSELF WILL NOT BE GOING THERE AND I KNOW MANY PEOPLE AND AM DISCOURAGING THEM FROM GOING THERE AS LONG AS HE IS STILL EMPLOYED THERE. YOUR OTHER WORKERS ARE KIND AND CONSIDERATE AND HE SHOULD BE TAKING POINTERS FROM THEM. HE HAS A CHIP ON HIS SHOULDER AND THINKS HE IS BETTER THAN THEM. IF YOUR EMPLOYEE TURNOVER RATE THERE IS HIGH ITS PROBABLY BECAUSE OF HIM. I DONT EXPECT ANY COMPENSATION ONLY IF HE CONTINUES TO WORK THERE YOU WILL NOT RECEIVE ANY BUSINESS FROM ME AND THE MANY PEOPLE I KNOW. YOU MAY WANNA CONSIDER MOVING HIM TO A STORE THAT HAS EMPLOYEES AND CUSTOMERS THAT WONT TOLERATE HIS ABNOXISNOUS. ALSO I HAD MY 13 YEAR OLD SON WITH ME AND HE DID NOT NEED TO SEE HIM DISRESPECT ME LIKE THAT. I WASNT SATISFIED WITH THE ORDER I RECEIVED AND HADNT TOUCHED IT AND JUST WANTED WHAT I ORDERED AND HE GAVE ME AN ATTITUDE OVER THAT. TELLING ME I HAD TO PAY EXTRA AND THAT WAS WHAT I ORDERED. I HAVE ORDERED THAT MANY TIMES AND I KNOW WHAT IT CONSISTS OF. AND IF I HAD TO PAY EXTRA THAT WAS NOT A PROBLEM. HE WAS TRYING TO MAKE ME LOOK LIKE A FOOL IN FRONT OF MY CHILD AND IF I WASNT A DECENT PERSON I WOULD HAVE REACHED OVER THE COUNTER AND PUNCHED HIM IN THE FACE. THIS IS HOW UPSET I WAS. OVER A STUPID NACHO ORDER. MY SUGGESTION IS YOU EITHER MOVE HIM OR TERMINATE HIM BECAUSE YOU WILL LOSE LOTS OF CUSTOMERS BECAUSE I DONT THINK HE JUST TALKS TO ME THAT WAY. | |
| ANON | 8/15/11 |
| THIS GUY SAYS ON FACEBOOK THAT HE EJACULATES INTO THE FOOD AT YOUR BUSINESS IN BROOKLYN, NY WHEN HE'S PREPARING IT. SHOULDN'T YOU INVESTIGATE THIS? William Powhida. Works at Taco Bell Studied learned how to bend over to get into an artshow in chelsea at Hunter CollegeLives in Bushwick, New York In a domestic partnership From Mexico City, MexicoSponsored Stories Education and Work Employers Taco Bell Brooklyn, New York i was hired by taco bell to ejaculate semen into tacos & burritos | |
| Janice Walz | 9/16/11 |
| My sister and I went to the Taco Bell in Sterling, Colorado yesterday, September 15, 2011. We had in hand, coupons for Taco Bell that were in the Denver Post and they did not expire until September 18, 2011 nor did they have a disclamer that they were only good at participating stores.. We were told they would not honor them!! There are other taco businesses in Sterling, Colorado and that is where we will go from now on!!! That is really what you call customer service!! Right!! | |
r long  | 9/15/11 |
| we use the albemarle store...number 004097 I like your new chicken flat breads... the trouble is that there is a tiny bit of chicken and lots of bread and they want more money to give you extra sauces to help get the dry bread down... all other fast foods...gladly give you extra sauces...except you ol taco bell... mac donalds...argue...but finally give in... | |
| Observer | 9/5/11 |
| Unfortunately, one of your best employees was let go in the Fairfield Mall. Other stores saw her potential, even one from YOUR Corporate Office! When there are persons put in leadership positions and they don't have what it takes to be a successful, honest leader, they are threatened by others who possess these characteristics. Don't make the mistakes that other food chains so often do-overlook the fraud and abuse of deceitful supervisor/managers who are unwilling to be accountable for their mistakes, only to pass them off to newer employess who do more for the company in the short time they are there, than these pitiful excuse for minimum wage overseers. | |
| Disheartened Customer | 9/5/11 |
| I've just learned that someone very dear was let go of your store in the Fairfield Mall and the means by which she was let go was truly indicative of her generous soul. Someone in authority must have really been threatened to have devised such a series of unfortunate events to then warrant/justify this act. Taco Bell, be wary of those you put in leadership positions. Because of one's insecurity, their judgement is polluted, but, what goes around, comes around! | |
| Jeanie poole | 9/7/11 |
| I when to Taco Bell In Murphy Nc.The Food was cold so we did not eat.What is so Bad the Restaurant wasn't even that busy.So we just left I was to upset to eat.Because the Employee That made my food was outside smoking when i went back to Get a Refund and he Come in and did not wash his hands.I would like a Refund.My Address is PO Box 1104 Hiawassee Ga ,Thank you/My E-mail is pookyd07@live.com | |
| john casey | 7/9/11 |
| I am writing in concern if the taco bell in independence ks, we entered the restaurant and it was very very nasty n filthy. There was trash n food all over the floors the bathroom reeked of urine n very nasty. Behind the counter where food was being served, the workers were literary sliding across the floor. Needles to say we didn't even place a order we just left the restaurant . | |
| Joyce | 7/14/11 |
| We went to the taco bell in charlestown wv and ordered 2 beef chalupas without sour cream and when we got home we discovered that we had gotten 2 chicken chulupas one with sour cream and one without. I cold the taco bell and talked to a manager(Rhonda) and her commet was to check reciept and I did and she was only concerned that we were charged for what we recieved and not that we had actually gotten the wrong food. I will never go there again and all my friends will hear about this. | |
| Jessica flores | 7/16/11 |
| I live 2 miles from the taco bell on 505 w . Illinois ave dallas, tx 75224 i am never never going there ever again ... I ve lived here for 3yrs and always gone there i would say i go enough for the people there to have irritated me enough where i actually bought food and was so unsatisifed that i drove all the way in the middle of the night waited in the long line.. And i told the manger i was no longer ever coming to this taco bell! He didnt care at all.. So here i am .. I hope corp does something i know this is fast food business but obviously if u cant keep up with the demand of night time rush maybe taco bell shouldnt stay open so late! I can honestly say i am going to make sure everyone i know knows that taco bell after hours is the worst! I know its late i dont expect great service i just expect all my food to be there and the way i ordered it.. Which how hard is it to skip the sour cream? But ok i am going to jack in the box next time! Funny they never forget and just as busy as taco bell? Wonder hoe that is? | |
| darrell moller | 7/20/11 |
| you should take your commercial off tv sayiny burrito suepreams for 99ct miss leading and wrong to do to custermers mt taco bell in franklin would not honnor your 99ct commercial and thats false and wrong advertisement still ate there but was alittle upset you can get a burrto surpream in other cities close by for 99 ct lose the commerical wrong way to lead your custermers on and its not rite | |
| Mary Hamilton | 7/24/11 |
| I used to go to Taco Bell, but I found when I got home my order was always wrong. Then some one told me that they were serving Pina Colatta drinks and I went there to try one. They were so delicious! So I started going back. Tody I went to get my family lunch like we have so often lately because of the Pina Colattas. Now they say they do not make them any more. I'd like to know why because summer is another one and a half months left. Bad decision because I'm not the only one that likes them. No need to go back now. Mary Hamilton Omaha, NE | |
| amanda lejeune | 8/1/11 |
| Im writing on behalf of a friend of mine because he doesnt have internet. my friend roger went drive thru at the taco bell in eunice, la; on aug. 1st 2011. he ordered two chicken burritos and a soft taco. when the lady gave him the wrong thing he told her what he ordered. she told him that they didnt have the stuff to make that and its not what he ordered. when he told her yes it was she called him a liar and refused to give him what he ordered. now working in customer service to me you dont treat your customers like that. he is a very regular customer and now refuses to go. please if yall can do something befor this lady treats more customers like that. store number 003700 and her name is sondra. | |
| SOUTH EAST TX SUPPORTING OUR TROOPS! | 6/23/11 |
| I HAVE TRIED TO CONTACT SOMEONE TO PURCHASE A CASE OF TACO SAUCE TO SEND OVER SEAS TO OUR TROOPS. SEEMS ALL I GET IS VOICE MAIL AND NEVER HAVE I RECEIVED A CALL BACK. IF YOU REFUSE TO LET ME PURCHASE A CASE OF SAUCE KNOWING ITS GOING TO BE SHIPPED TO THE TROOPS THAN I WILL NO LONGER SUPPORT YOUR ESTABLISHMENT NOR WILL ALL MY FAMILY AND FRIENDS. | |
| swiss | 6/27/11 |
| Taco bell, please please please bring back the XXL chalupa it was the best thing you've ever made. I can't go back to taco bell cuz all I want from there is that, so please bring it back I'm not the only one that craves it. | |
| Toby Ralls | 6/30/11 |
| VERY POOR SERVICE!! Went to a store here in Garland Texas #001636 and the service was TERRIBLE!! We were ordering food and asking questions and you would have thought we interrupted the team memebers day..Oh wait..that team member was THE MANAGER!! Chewing gum like a cow and huffed and puffed when we asked what came in the kids meal..then during ordering she WALKED AWAY forcing another team member to finish taking our order! Thank God for the other team member-wish I would have gotten his name because she SUCKED!!!And she was the MANAGER!!! I will NOT be returning to that store EVER..there's a Taco Bueno across the street..guess Taco Hell you lost a customer!!! | |
| william | 6/12/11 |
| the taco bell in piketon ohio 45661 is 10 mins away from me and i get the most shitiest service ever and by the way the food is cold as fuck and ur ordeer is not right so there is another on in chillicothe ohio its about a 45 min drive from me and i get the best service ever if therwe was more than 5 stars for the one in chillicothe ohio i would give them a shit load of stars and the one in piketon ohio i would be takeing away stars -5 stars and then some. | |
| mikey volpe | 6/16/11 |
| i love taco bell i wanna get ahold of greg creed how do i? | |
| Dan T. | 6/17/11 |
| I love taco bell food however the only store close to my home is in sandy, oregon. I do not know the store number but there is only one in the town. I took my family out tonight after seeing a tv add showing 99cent crunchwrap supremes, sounded great so off we went. We arrived to find out once again that store was not honering that offer due to the fact that they are "independantly owned". This was no surprise as this is a common problem with this store. Oh well we are here we will go ahead since we are here. We arrived home to find the other thing common with this location, we are short 3 items and the nacho bell grande had about a teaspoon of cheese and it was stuck to the lid as it was thown in the bag upside down. This store never honers ANY deals or offers and the quality of product going out is so far below any other location it is ridiculous. I am happy to report that my wife and I have come up with a solution to our problem, we are never going to this location again. If the store is "independanly owned" and not held to the standards and pricing advertised and promised by taco bell then perhaps it should say something else out front, maybe "taco joes" or another catchy title!!!! | |
| Mary | 6/2/11 |
| This location does not even deserve one star. What the heck has happened to customer service. This location does not even know the meaning of the words. They have the most arrogant, rude and down right nasty girls working there I have ever seen. I am a grandmother and my granddaughter and I go on dates there every week. (It is her favorite) She always gets the cheese pizza meal (PH3). On several occasions, her bread sticks were as hard as a rock and the poor thing cannot even begin to take a bite. I usually don't say anything. But last month we went thru the drive up and when I ordered I asked if the pizza and bread sticks were fresh and they rudely told me if you want fresh ones it would be a 7 minute wait. I said OK I would gladly wait. I placed my order and paid and was told someone would bring the order out to me and to park. I am handicapped so I told the girl I would be right out the door in the handicapped parking. I waited 10 minutes and no one came out. I then called them on my cell phone and told them I was still waiting for my order and was told someone would be right out with it. I waited another 5 minutes and then I got out and my granddaughter and I went in and asked what was going on because I saw other customers coming out with bread sticks. The girl told me they forgot about me and gave some to me with no apology or anything. I told the young girl thank you and left. The following week the same think happened but this time when I placed my order I asked the girl not to forget about me in my car. Of course she did. This time I complained to the manager who was very professional and kind and gave me a fresh order and reimbursed me for the meal. I was satisfied. Now today 2 weeks later I went thru the drive-thru and low and behold I asked for fresh food for my granddaughter and was talked to so rudely and the young girl said they are fresh, then silenced the speaker and came back and was very abrupt and rude. I then went to the window and she was as nasty as ever. I proceeded to ask are you the one that takes the orders and she said yes. I asked her why she was so rude and nasty and she rolled her eyes and said oh brother, I wasn't. I told her how she talked to me and then completely changed her tune to the car behind me. We got home and my granddaughters bread sticks were are as hard as a rock again. So not only was she rude, but she lied also. This location desperately needs corporate attention. I have the names of the people in question and will supply them to the corporate office. Let's just hope they train these individuals a little bit better. | |
| Debbie Fletcher | 5/26/11 |
| On a recent visit, I was given an incorrect order at the drive-thru. Upon reaching home, I called the store. A rude employee refused to give me her name when asked, and just kept saying, "Hello, hello, what do you want?" When she passed the phone to a manager, I could hear her saying, "She just wanted my name. She is very rude." This is not the first time I've had an incorrect order at this location. Is there any training given? Any supervision? Any customer service training? Perhaps the tough economy is not affecting Taco Bell and they don't need to keep customers?? | |
| Katherine Montague | 5/5/11 |
| I have to admit it's been some time since I ate at your restaurant, which used to be my favorite fast food place. Your food USED to be healthy. I was moderately disgusted to find that you put some kind of fake cheese in your burritos now instead of the real thing - like you used to use. Maybe the younger generation will eat any kind of crap because they don't know how food is supposed to taste. So I'm calling you a food adulterer. Your Taco salads used to be the best in the industry. You shrunk the shell - and I didn't even get any of those red crispy lime flavored toppings the last time I had one of your taco salads. Yes - you switched to cheaper - and unhealthier ingredients. And Believe Me - We can ALL taste the difference. Thanks for trying to pull the wool over our eyes. Your corporation must be run now by thirty-something executives that probably don't even eat Taco Bell food. By the way, if I ever - again, find something I like on your menu - (like your great chalupas - I haven't tried one lately - you probably put fake cheese on that one too, now) - I will be SURE to let you know. Thanks for caring. katherine.montague@gmail.com (And by the way, I didn't like it either when you started putting rice in your chicken burritos - in order to save money, and use less of your other "quality" ingredients.) | |
| Kathy Peebles | 4/27/11 |
| I have eaten at numerous "taco" places all over the United States. Of those places, Taco Bueno, Taco Mayo, Taco John and Taco Bell, I find that here in Oklahoma, Taco Bell is by far the best taco place to eat. I do find that the "fire" sauce is very close to what my mother canned in the past from her garden (but still the sauce was not hot enough for me-mom's is always superior). I have, in fact, eaten at one other taco joint and got food poisoning at their establishment--and they were supposed to be "authentic Mexican" foods! I will always be a loyal Taco Bell fan in the state of Oklahoma. | |
| Dennis Malone | 4/30/11 |
| To bad I had to give a rating for the store #017116 in Ca. Because I would of gave a zero. The employee's were very rude,time was 1:34p.m. My husband ordered a party pack for a event at our house,and they asked him if he was going to eat them,that he didnt need them. Taco Bell should'nt be concerned. You think you would more concerned about profit. | |
| Booher | 5/2/11 |
| Hey everyone, stop eating Taco Bell. It's unhealthy, and disgusting for you. Then maybe you wouldn't have these ridiculous problems about not getting food that's disgusting for you. Problem solved. | |
| Juan Contreras | 5/4/11 |
| I love Taco bell, the restaurant by my house is on Artesia in Gardena,Ca. I'm trying to get a hold of someone from your corporate office as I have a great idea for a new taco. | |
| franki whitaker | 4/26/11 |
| this is about store #015667 on Central Ave in Marshfield WI... we only have 1 taco bell in this town so i guess they dont think customer service has to matter... but it does with me and i am done... we eat out daily and taco bell will no long be one of the choices...we went thru the drive thru during no peak time... the guy said our order wrong 4 times we ordered 3 things... when we finally got to the window, he looked stoned out of his mind...when we got home ..you guessed it all of our order was not in the bag... and the part that was there was wrong..i called back to ask the manager for the corporate number and he asked if he could help.. he was very mad and rude when i explained the situation and gave me a number that does not work... NOT EXCEPTABLE.. i work in customer service and know what good customer service is...no more of my hard earned money will go to a company that doesnt give 2 cents about their customers | |
| Kaycee Majerus | 4/26/11 |
| I live in Peoria Illinois, and used to visit your Taco Bell on North Knoxville until there was a fire and they had to close down. I was very excited when the restaurant reopened, but have since then been dissappointed every time I've gone. The new staff is nice enough, but seem not to care at all. Tonight was my final straw. My soda was flat, my tacos were half empty and even after specifically asking for 6 mild sauces they still gave me 3. I'd rather be charged for sauce than just ignored. I will not be visiting your restaurant anymore in the future. | |
| Sheila | 4/24/11 |
| I want to inform you of major issues at a Taco Bell located 5101 Groveport Road Groveport, OH. A late night visit can turn into a nightmare. My family visited this location and order around $32.00 worth of food. All the food was not in the bag as well as NO receipt. The night manager informed them because there was NO receipt there order could not be corrected. This is the most ludicrious thing I have ever heard. The manager admitted she could find a receipt in the bag, but STILL refused to correct the order. When my family demanded their order be corrected, the manager called the police on them. My daughter is 8 months pregnant and had her son and little sister witness this craziness. I have spoken to other customers that also have had bad experience at this location. This is a shame because my family loves Taco Bell. As far as this location we will NEVER patron it again and it is right down the street from our house. I hope something will be done to correct the horrific service of the location. Thank YOU. | |
| Carolyn Anz | 4/17/11 |
| On April 16 2011 I and my family visited the Taco Bell?Long John Silver store #026806 Orlando Fl .. First of all a couple went to enter before us and the Mangerf Joe was cleaning outside windows and told them he would be there in a minute.. So then we went to the enter and manager Joe continued to clean the doors and told us that he would be there ina minute ...While another couple came in after us and still no person to take orladers.Manager Joe was still outside cleaning windows.. So now we there is 3 groups of coustomers waiting for 10 minutes to get waited on and manger Joe came in to wait on us..so we all ordered and I got mine..I orldered a meal deal # 3 like i alwasys do.. Will first it was put into atogo bag...but when I opened it there was only like l easpoon of meat 6 liittle peicess of luttuce and cheese alot alot of sour cream.....so I went to manager Joe and I was told that all of it is PREMEASURED for them and there is nothing he could do...well after complaining alittle more and showing him my other family members gordita sup that was made the right way manager Joe then gave me some cheese and lettuce....Im not sure how long manager Joe has been working at Tacco Bell but by the way he could not find the items on the register and the poor rude customer service i would not think he would be there for long....but I can tell you that on Aril 16 2011 there was atleast 15 customers that were not happy .....Just think if the Manager is so rude what does that teach his employees...I love Taco bell but will not be returning to this one... Thank you Carolyn Anz 1929 Sherbourne St Winter Garden Fl 407 590 1610 | |
| Caroline Gerber | 4/18/11 |
| This is regarding my son who is an employee of your Richland Twp. store in Johnstown, PA and an employee named Willis who has been harassing my son on the job. He is taking bets with other employees on how much weight my son can lift and if he will join a local spa. My son has had medical problems in the past and a strong family history of early stroke. I am instilling a strong American work ethic in my son as he is working and attending the local university in an engineering program. This employee uses his relationship with the Regional manager in Altoona as leverage. This is discrimination and I will not tolerate it. Please investigate as I will not be satisfied until this employee is terminated and at the very least this female regional manager disciplined. Their is no situation where activity like this belongs in the workplace. Sincerely, Caroline Gerber luckydud@verizon.net email me and I will send you my mailing and phone | |
| tammy wilson | 4/7/11 |
| I have a complaint with your Lebanon Oregon stre with every permossion they up the price. But this last promossion takes the cake the board where you order states "5.00 big box" then it reads my cost is 5.99 I think this is double pricing and should not be posted as a 5.00 big box , but just as a "big Box" or they should honor the 5.00 it shows and not put the extra .99 and then ask if I will pay to help a teen graduate. I probably would have paid the 2.00 toward this cause had I not had to use it on the .99 extra. where would be if their five dollar foot sold for six bad for business and k f c has dollar box that posted for 5.00 and sells for 5.00 | |
| Charlotte Barger | 4/6/11 |
| On Sunday March 27th, 2011, my son and I went thru the dive thru at Store #4514 in North Kansas City, Missouri. We had just finished up baseball practice as we do twice a week and Taco bell is (was) his favorite place to go. We placed our order everything was fine until I check by bank account and saw where I was charged twice. I called the store. They said that they would check into it and get back with me that day. I called the next day spoke to a Shift Manager who said they were aware of the problem and for me to come in and they would correct it. I drove back to the TB which is not in my normal driving area except for the 2 days for baseball and once I got there was told that they didn't know what was going on and that they couldn't give me the cash back even thought I had proof where it had come out of my account twice. I did find out that they were aware that they had been having a issue for several days of their system doing double charges and thay they were working on getting that fixed. I called back now a week later to see how long it would take for the credit and they still did not know. I finally filled a dispute with my bank for the double charging and haven't heard anything from the managment at the TB # 4514. We will no longer be eating at that location. i just wonder how many other people got double charged any may not of even realized it. | |
| mistreated team member | 4/2/11 |
| I currently work at a Taco Bell in north east Ohio and I am treated terribly by my GM. I work as hard as I possibly can. When we are " shopped" I am always complimented on how well I do by the person shopping us. They always say how good my service is and how good of a job I do. Shops are random checks done to make sure the people doing the drive through are respectful and the food is not over weight or over weight,and done by different people so its not possible for me to know who is shopping us. My GM likes to threaten me and say I am going to loose my job if I mess up by spilling a soda or accidentally messing up a order. I have only called off twice since I have worked there and I am only part time, but i work full time hours. I would like to be put down as a full time employee but she wont even though i work the full time hours..Since the past month we have lost four team members and my GM is getting meaner and more aggressive towards me. The reason why the others left is because of the GM. I want to talk to the man who owns our franchise but my GM wont give me the number. I want to quit but I am a full time collage student and need the money to pay for school. Desperately needs another GM. | |
| Donna | 3/29/11 |
| My husband had lunch at the Taco Bell In Rochester Hills,MI last Sunday, March 27th. It was 11:00 a.m. and there were only two other customers already eating in the restaurant. We placed our order at 11.03. At 11:15, I went to the counter to ask about our order. An employee took my receipt and asked around to see who was suppose to prepare our order. No one seemed to know what happened to it. No one offered us an apology. When we did finally get our order and were eating in the dining room, the employees were yelling at each other and carrying on. It was difficult for us to talk to each other. I went online to leave a complaint but the form does not even go into 2011 so no one can leave a complaint. Taco Bell has not updated it website to accommodate customer complaints. Taco Bell really used to be a great place to eat and get good service. We were wondering where the adults working at the Taco Bell were. It seemed there were only teenagers working there. We will go to another Taco Bell or just quit going at all. | |
| Emerald carter | 3/20/11 |
| Never eat at Taco Bell in MOunt Pleasant texas ever it sucks | |
| Myk | 3/24/11 |
| Your store in Dothan, Alabama, has terrible customer service. I'm the only one in the drive-through lane and yet I still have to wait over 10 minutes for my order. Then, instead of apologizing for my wait, the girl in the window just laughs about it. Very unprofessional! | |
| Don | 3/7/11 |
| Today I drove to Taco Bell Store #023766 located on Cottage Hill Road, Mobile, Alabama. Again, it was not possible to find a handicapped parking spot probably because of two cars backed into handicapped parking spaces that did not have a handicapped tag. These same two cars Tag Nos: 2A58206 and AZ90112 are there just about everytime I visit Taco Bell which tells me that they probably belong to employees. Question is, why would the manager of this store allow two employees to occupy the handicapped spaces, unless of course, the manager owns one of those cars. Then, to add insult to injury, when I arrived home, the order was wrong. Called the local number to report my problem and the phone was never answered. Then called customer service, got a recording advising me to leave my name and phone number and they would get back to me in 1 or 2 business days. What fantastic service you have here! | |
| martin ploski | 2/11/11 |
| i want my W-2 i have not recieved it and i want it now no one knows whats going on im tired of dead end answers. i work at the duluth, minnesota store, i have worked for you for 5 years and this is the first time you guys have been late on my w-2 im getting very upset. please contact me @ ploski_marty@yahoo.com or call me on my cell-218-269-2374 | |
| Brenda Littlefield | 2/13/11 |
| I want to commend the employees/managers of the Taco Bell located on Milliken Road in Columbus, Georgia. Recently, I had occasion to visit that store following a student trip for a one-act play performance. We were pressed for time, but the restaurant served the twenty plus teenagers I was chaperoning in a swift manner. However, that is not the focus of my compliment. In the organized chaos of trying to get the teens back on the bus, I left my purse in the restaurant. I did not realize it had been left until the bus was back home--approximately 80 miles east of Columbus. I called immediately--thank goodness the phone number was on the receipt--and was told my purse had been found and placed in the safe. It was such a relief to know that I didn't have to call and cancel the cards in my purse, get a new driver's license and social security card, and to know I didn't have to purchase a new electronic car key! It is wonderful to know that honest and concerned people do exist. And you should be proud that at least some of them work for you! Please commend them for a job well done. | |
| Terry Nawalaniec | 2/10/11 |
| I have a story about a prominent breast cancer survivor in the Silicon Valley. Her name is Merlene Saunders. She is a well respected teacher in the Mountain View School District. When she was suffering from her therapy, she would phone me at any time of day and say "Can you get be me two bean and cheese tacos?" Of course I would run out the door because that is what she needed. That made her feel great and trust me, it was on a daily basis. Healing factors, no, comfort factors, YES. She ate Taco Bell daily and survived! Please contact me and look up the San Francisco Walk Team Support Merlene. She has raised much money for the foundation and I am wanting to have her story told. I am serious about the Taco Bell Burritos and how she ate them and now she is cancer free. I am not saying that the bean n cheese burritos cured her but it is what she craved and help her through her illness. She has no idea I am writing but I want to support her to be a survivor and a best friend. Please meet her then you can decide. You will know I am right. Remember....Team Support Merlene. Merlene Saunders, Mountain View California Tenure Graham Middle School Teacher Wonderful Woman Terry Nawalaniec tnawalaniec@att.net 352 345 7440 Please pass this on if I have not contacted the right area. I have searched the web and cant find the PR firm to publish this story. Thank You. | |
| robert c | 2/3/11 |
| There used to be a tacobell in punta gorda fl, but they left after a hurricane destroyed it. I wish they would rebuild another one please | |
| April | 1/17/11 |
| I live in aurora, ne and the closes taco bell is about 30 min away. So can we get a taco bell in aurora, NE please thanks | |
| D.L. | 1/24/11 |
| This is a thank you for removing your ads from supporting MTV's show, SKINS. I watched 5 mins of it and changed the channel. I merely wish to let you know that your corp. is appreciated for the thought it put into withdrawing it's ads from a very low brow and pretty much worthless show. Thanks again. | |
| jan sawma | 1/24/11 |
| Thank you for your moral stand in pulling advertising from offensive MTV programming. As a grandmother, your efforts to draw a line against this type of media decadence is postively a most refreshing bit of corporate responsibility. Since we all know the power of advertising, your decision not to participate in the moral decline and immorality of the messaging to our young is noble. Thanks for not "running for the border" on this one. Standing ovation! | |
| J.JOHNSON | 1/4/11 |
| PLEASE CONSIDER OPENING A STORE FOR THE LOCATION BETWEEN WARREN PARKWAY AND LEBANON OFF LEGACY DRIVE. WE HAVE A HOSPITAL, MEDICAL BUILDINGS, AND A FAST GROWING POPULATION IN THE CITY OF FRISCO, TEXAS. IN THIS AREA, ALL WE HAVE IS SONIC, MCDONALD'S, AND PIZZA. WE LOVE YOUR FOOD, AND KNOW YOU WOULD BE A BIG SUCCESS HERE WITH NO OTHER MEXICAN FAST FOOD. THANK YOU FOR LISTENING, AND HOPE TO SEE YOUR STORE HERE SOON. | |
| Dave Sanders | 1/4/11 |
| I really wish you would bring back Taco Bell to our town (Andalusia, Alabama -We LOVE Taco Bell and were sad to see it leave. If you would locate by the community college the students alone would keep your profits high. Maybe a combo store with KFC- we already have a Pizza Hut. Please consider our town again. Respectfully, Dave Sanders 1675 Easley Drive Andalusia, Alabama 36420 | |
| Rich Hause | 12/26/10 |
| I stopped at the drive-thru of store 024350 (Spartanburg, SC) and was greeted nicely enough. I ordered, paid and pulled forward. After OVER 15 MINUTES had passed I went inside where the first customer since my own arrival was just walking in the door. I told the three employees standing around doing seemingly nothing that I had to get to work and needed either my food or a refund. I was told that I would have to wait for my food. One of the employees put on a pair of gloves and BEGAN preparing my order while the manager (assumed by his dress being different than that of the others) slipped into an office in the back. I stood and watched the girl prepare my order and when it was finally handed to me, rather than an apology for the wait, I was given an abrupt "Here you go!" and sent on my way. Unfortunately, in my growing anger and desire to leave before causing a scene, I did not notice until I had arrived at work and settled down enough to get my appetite back, that where they had asked me what kind of sauce I would like, they didn't put any (or any napkins) in the bag. I also have come to find that it is incredibly difficult to contact ANYBODY to complain to aside from the manager of the store where you were given poor service. Funny that the complaints are handled by those who you are complining avout. No wonder things don't get resolved or improve... | |
| cliff | 12/27/10 |
| this taco bell survay is a scam | |
| E. C. Muesing | 11/14/10 |
| your store #5622 located in Greenwood IN 46143 is one of the worst I have ever be in. It is filthy. The people that wory there are dirty and the whole of the food prep. area is like a garbage dump. The floor's and tables are dirty and seem to have a greasy film on them. Also it takes forever to have your order taken and then quite a bit more to get your food. You have had dozens of managers over the years but it still seems to keep on being the same mess year in and year out. Hell they don't even turn on the outside lights half of the time. I will never go in this store again. This place sucks! | |
| Barb homier | 10/17/10 |
| We order the thing every time, 2 bean burritos with no onions. At least 90 percent of the time it has onions. I am done, how hard can it be? store 21225 | |
| Marty | 9/2/10 |
| After the last Rockies game, we went the next evening to our local Taco Bell, located on East Mississippi and Chambers Road in Aurora, CO, to get the 4 tacos for $1 plus the purchase of beverage (as advertised on TV). We were told the price was now $2 for 4 tacos because the Rockies had made a deal with Coca Cola and they are part of Pepsi. What gives? | |
| Mrs. Judy Wooldridge | 6/29/10 |
| I am writing to you today to let you know I am deeply disappointed in your Company. I went to your Taco Bell Restaurant on 10th Street in Greeley Colorado. The store number is 005472. You have a promotion going on, that if the Colorado Rockies score 7 or more points, you will get 4 tacos for $1.00 if you buy a Soda Pop. The time you can do this is between 4 p.m and 6 p.m. I was in the drive through at 5:45 p.m, and I finally got to order at exactly 6:00 p.m. I asked for the Colorado Rockies Deal, and the girl at the window, named Liz Acre asked if I had wanted to split it up. I asked what she meant, and she proceeded to tell me I can get so many hard tacos, with so many soft. I said no, I would like the Colorado Rockies deal. She then proceeded to tell me I can't have that now. I looked at my clock, and it was the exactly 2 minutes past 6:00 p.m. I told her the time, and that I had been waiting in line for 15 minutes. She then told me, no we will not do that after 6:00. I truly think that was very inconsiderate of her, seeing as I had been waiting for 15 minutes. I was still in line, and my sister went into the store, and she got the Colorado Rockies Deal, and I didn't. Because I was not able to get out of my car as I broke my ankle, and not able to walk well. I was there first before she even showed up. I will not be going back to Taco Bell, as I drove all the way across town to get this deal in the first place. I can just as easily go to Del Taco which is a lot closer to my house. Unfortunately I do love Taco Bell's Taco's, but if I am going to be mistreated in this manner, I can do without. Thank you, Mrs. Wooldridge | |
| Mrs. Judy Wooldridge | 7/12/10 |
| I had wrote to you in June 2010, and I am back to tell you that you truly need to look at your Customer Service Skills at the same store I wrote to you about then. My Son went to the exact same Taco Bell Store last night, and was treated very poorly. When he told the manager on duty how his order was messed up, he was told "The Manager was sorry, but it was his first night working there, and was not sure of the policy's." So nothing was done to correct the situation. You are really going to be losing a lot of customers if nothing is done, soon! You are more than welcome to write me back, and I will inform you of this situation if needed. My e-mail is judyannew3@aol.com. | |
| Pat Matheny | 7/18/10 |
| This is not a complaint. This is a request on behalf of 4 friends and myself that go out to eat every Sunday afternoon. We would appreciate it if your company would consider putting a Taco Bell in the Creighton Road/N. 9th Avenue area near the Super Wal Mart in Pensacola, FL. Most of us are over 65 and would like to have one of your restaurants closer thatn 9th & Airport and Davis & Olive in Pensacola. I know you don't accept suggestions most of the time, but we would love to be able to go to Taco Bell without having to travel too far. We all live in the Creighton Rd/9th Avenue area. Thanks. Pat Matheny MountainMaMaPat@aol.com | |
| Write A Review For Taco Bell Corp Corporate Headquarters Note: This is not to be used to contact Taco Bell Corp Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Taco Bell Corp. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. |
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Atlanticare Corporate Office
more