Steak n Shake located in Wyoming, MI has horrible management running it. When I worked there, I would call in to get my schedule for the week if I wasn't working the day schedules were posted, and more than a few times I was told the wrong schedule. I noticed that the manager was rude to customers that had a problem with the order they recieved. It was very difficult during training because I was thrown around and nobody really had anything to do with me, so I was forced to teach myself. As my ending point, I was in the process of filing my income taxes and misplaced my W-2 form. So, as any normal person would do, I searched for it, couldn't find it, and called the Steak n Shake I'd worked at to get a copy. When I called, I was told to call back later, which I did, and the manager I'd talked to wasn't there, and I was told to call again the next day. When I called back the second day, I was AGAIN told to call back. When I did, she wasn't there, AGAIN! So, I'm now forced to call corporate office and see if there's any way I could get a copy. Yes, I understand it's my responsibility to keep track of my w2 form, but the manager could definitely be MUCH easier to work with. That manager is the reason I will never work at Steak n Shake again, and I probably won't be wasting my money at one again anytime in the future. Apr. 11, 2012 -by A.