380 Reviews For Staples Headquarters & Corporate Office

Dropped the Ball

On July 11th I ordered a desk name plate at the Iselin New Jersey store. I gave them my old nameplate as a sample and was told that it would take 7 to 10 days to come in. It is now the 23rd and no nameplate and the Office of the President and pushed the problem off onto the store who has all the excuse's in the world except there was a famine and it got lost. Now I don't have the old nameplate and I don't have the new nameplate. Stay away at all costs from these stores.

I was in the Somersworth NH store on July 7, 2014 and never use my debit card but did on this day to buy ink, its been 2 weeks and now my card was sold to overseas idiots who think they can use it in Arizona and Florida at the same time and no one will notice. My bank did stop the spending but they love pay pal and hotels. I did call the store and spoke to Melissa the manager and she did not care one bit!!!!!!!!!!!!did not ask what day and any other info please all of you watch what you do in this store....Susan

Ineffective /Customer Service

I shopped at Staples today and was kept waiting in line for almost an hour. There was a new guy as cashier who had trouble opening the security box for a customer. He was the only cashier. Management would not pay attention to his calls to open up a new cashier work station. No other employees were available. Management took no action, just left this person to his own devices.. This happened in your store In Glastonbury,Ct Putnam Blvd. Retraining is sorely needed in this store. I do not think I'll be back again....ever!!!!

I went into the store and 6 men were working there. Not one woman. What's up with that? I couldn't get what I wanted but it probably wasn't their fault.


Printing cost was exorbent, 49Cents extra for a 2x3 picture in one corner, I could have done it at home for half the cost. National contract gave no discount 100 copies $62.

Bad business

I will never go back to Staples again. Bought a phone and lost my receipt. Phone was missing a part. No exchange for any reason. Conclusion… I will no longer be a customer at Staples. BAB BUSINESS practice.


Every time I come into the staples in Huntington park on slauson and state st..they always tell that there well be either a 20min wait or 40min wait just to print out a couple of papers out of my USB plus there's always a line and they are extremely rude with customer they should fire everyone in that store...


I want to thank you for the wonderful service I receive at the Doylestown, PA Staples store. The service there is absolutely excellent and every employee is v. friendly, helpful and ready to assist and go the extra mile to help. Yesterday Lance & Sandra assisted me with my computer and Smart phone. Being a Senior I'm not a savvy as some.

Manger harrassement

Disgusted with the way I saw a manager treat her employees in the danbury ct store on mill plain. She yelled at them and belittled them IN FRONT Of customers. Filed two complaints and got a call from a district manager who never called me back when I replied to his message. Absolute humans rights violation. Disgusting!


I attemp

I am so disappointed in the L commercial, it is tasteless and offensive. Why do something like this in advertising when you know it will offend some. I will not be shopping at Staples, my church has used Staples to buy paper and copier supplies, no more. Please consider removing the ad, it is not selling it is repelling

Disapproval of Commercial

I recently heard just enough of the new Staples commercial with the "L" left out to cause me to look away and leave the room. I was VERY offended with this commercial. If you are trying to generate business with this commercial, you will not get it from me. I have been trading with Staples for a long time but this commercial gets a definite "thumbs down" and encourages me to shop somewhere else. People in my household are told not to say curse words or words that sound like curse words.


Hello, I recently brought in my home computer to have a virus removed. When I brought my computer home I had a blank screen. I brought it back again when I got it home a blank screen. I brought it in a third time picked it up yesterday and still a blank screen. Even though I brought it in a few times it is my belief that my computer was not even looked at. I was told on each occasion it was working fine. It is not working at all. I cannot get anyone to listen to me. I paid to have it looked at and fixed neither of which has happened. I would never recommend Staples for any type of computer repair. Can I get some help please?


Recently I purchased copy paper at the Staples store 1662 in Wilmington,NC. It was rainy,I was in a hurry and I couldn't find what I needed.It had just come in and Michael Lawrence helped me find it as it wasn't on the shelf yet.He opened a register so I wouldn't have to wait He offered to take the heavy box out to my car and as we were leaving my $2500.00 hearing aide fell out of my ear as I was putting on my glasses without me realizing it.It is very small and light weight. Michael was very astute and realized what happened. Thanks to Michael for excellent customer service and for saving my expensive hearing aide. Please commend him and put this in his personnel file. Thank you.

Disappointed In Commercial

The L commercial is a step down in character for staples. But who cares about character anymore, anyway? It's all about the money. I shouldn't be surprised but I am sadden.

Easy returns

I bought a surface rt from your store and with in one day it died. I tried to return the surface with in 7 days and because I don"t have the box I am stuck with a product that you sold me that doesn't work. I will never buy anything from your store again. I am going to tell everyone about your store and how you don't stand behind your products. A receipt is what you need for a return not a box!!!!

Your new commercial

I really DO NOT like your new commercial advertising STAP ES--with the "L" missing, and using the phrase "What the "L"? The easiest way to lose me as a customer is the hear my 4 year old repeating this from your commercial. I was completely disgusted when I heard it come out of his mouth, and YES he did get in trouble for it and was told not to say that again. I will not be purchasing anything from your store and I have heard others say they don't like your commercial either. Please remove it--I really don't want my son saying it again!


Long Island has a blizzard watch throughout the entire day but Staples still wants stores to open. Who in their right mind would want to come to Staples to buy highlighters now?!?! Staples doesn't care about their employees at all. I bet you all the corporate people are not going to work today. Staples = the worst retail company known to man.


I just tried to return Brothers ink to your store in Clermont,Florida and i did not have a receipt so i was told i would get less than half of what i paid for it. I was a good customer for some years now but not now.Your way of treating a customer is not very good for your business. Melvin Karp

Staples customer

I will never again purchase so much as an eraser from Staples. They cut the hours of part-time workers to avoid paying for their health care insurance. Not ok

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